my visit was pleasant and very professionally conducted. The staff explained everything very…read moreclearly and happily fielded my questions. I felt that my eyes were being well cared for. I worked with a new doctor, Dr Shannon Morgan, who is wonderful, as is Dr. Wright. The office is clean, fresh and well lit. I have absolutely no complaint or unm needs. Kudos to this busines!

My husband has been a patient of Dr. Wright for many years, and we have complete trust in this…read morepractice. Everyone is welcoming, considerate, and professional. It's easy to make an appointment. And it's also easy to get into the building, which is important since my husband has mobility issues.

I've never had any issues here over the years and always had a good experience. The contacts I…read moreordered came in overnight which was so much faster than I anticipated. I do wish the Norwood location was still open as it's much closer but overall a good experience and friendly staff.

The attitudes of the staff is ridiculous and the wait is EXTREMELY LONG!!!! They no longer take…read moreMedicaid and barely want to take Medicare. I'd rather go back to Midwest eye which is where we will be going, Dr. Kiersten is just too slow for me & really doesn't have compassion for the patients . We never had these issues at the Norwood office.

Dr. Laura is great. She's funny, friendly and knows her stuff. Was able to schedule and…read more appointment on short notice. The staff is very friendly and helped me with my glasses.

I've moved quite a bit and have had to switch eye doctors along with the moves. By far my best…read moreexperience both with the thoroughness of the exam and with the selection of designer glasses they have.

Dr Ritter very personable, knowledgeable, and explained things very throughly. Office people were…read moreattentive and friendly. I would very much recommend this business.

I didn't go to the Blue Ash office, but did got to the office in Maineville - it may be the most…read moredisorganized business I've ever dealt with. Long waits, stuff not orders, bad service - no way I'm going back and I highly recommend you find someplace else.

Visit with Malinda Pence was good as usual.. what I have major issue for is charging my credit card…read morewithout billing me for an expense that was not covered on the insurance, over 11 months later w/o my knowledge. Anthem said I should not be charged because my EOB said I should be charged $0, Very UNETHICAL.

Staff was wonderful and explained all of the tests and what I needed to do very well. They have the…read morebest selection of frames & sunglasses I've seen. Dr Stoffel was so nice and helpful. I had a slight prescription change that really made a difference in the way that I see. Highly recommend them to anyone looking for an eye doctor.

do not go here! now they do virtual doctors. even with insurance the place is a rip off. plus they…read morenever let you leave with your actual prescriptio. somehow they always leave something off the prescription or give you something you can't use online.

We've been coming here forever. They have always provided the most awesome eye care and an awesome…read moreselection of frames. I don't remember the name of the person that helped my son pick out glasses 6/28/22 @ 12:30... but she's the same one that has helped us before - working with the insurance budget and picking out the very best! People need to be appreciated more for their awesome work.. so thank you! We also get the insurance coverage for every pair... always a must!

Booked my appointment on line but also called to confirm. They were very nice. Normal exam. Not a…read morelong wait. Not a large selection of frames but enough to choose one. Prices reasonable with insurance.

This place scams their customers and lacks any form of integrity. The guy in his 30s with the…read moreorange tinted glasses is rude and condescending and doesn't know how to do basic functions of his job. I ordered additional addons to my glasses that were not correctly added on, I called a number of times and got 5 different answers and they had no way to verify the addons were done. Avoid this place at all costs. They lack professionalism and basic organizational and communication skills. They also violated HIPPA by releasing my prescription to an unauthorized person and I will be following up with the medical board.

I had such a wonderful experience at the Opticare Vision Center in Milford! Something was stuck…read moreunder my upper eyelid and it was extremely uncomfortable, so I called to see if they could help. I wasn't a patient, but they worked to get me in right away. The staff was absolutely amazing and friendly--they made me feel comfortable (I've never needed to see an eye doctor before). Dr. Malof was able to remove the debris from my eye quickly and painlessly. Hopefully I don't need glasses in the near future, but if I ever do I'm definitely going here!

I would give this place a zero if I could. I had three appointments that I had to cancel in advance…read morefor personal reasons. Today when I had to cancel I was accused of not showing up for one. Absolutely not true!! I simply will never go back. Not that great of a place anyway!!

Good quality service. Very friendly and engaging staff! Would definitely go back and recommend to…read morefamily and friends!

One of the people working the counter to check me in was singing, loudly. That was wierd…read more After a few minutes I was taken to an exam room. The door was left open, I could see staff members including Dr. Crawford walk past the exam room many times. At about 30 minutes of waiting, I decided to leave. As I approached the exam room door to leave, the Doctor who had walked past the door several times, suddenly appeared and entered the exam room. Never, while I waited did anyone check in to tell me the Dr. is running behind, etc. The quality of the exam was high. At the end, the Doctor pressed me hard to purchase frames from him right then and there. I had someplace to be. I left and came back to look at frames. I entered the frames area where there was one male working. Well, not really doing anything, just sitting. He glanced at me but said nothing. Apparently, he didn't see me remove my own classes and hold them in my hand as I browsed available frames. I walked past the employee a few times as I browsed. Not once did he offer assistance. Okay. After browsing for about 10 minutes, I walked away from the frames area and headed to the door to leave. Then suddenly, an elevated voice asked, "Are you going to pay for those?". It was the male employee. Pay for what I asked. He replied, "The frames in your hand". I asked, "what, these glasses, that I came in with?". His reply. "Oh, never mind". And that was that. Not another word from the employee. This is an odd place. The disdain that radiates from some of the employees for some of their customers is apparent. The staff clearly favors some of their customers, but not all of them. Would I go back or recommend this Doctor? Nope.