I cannot put into words how grateful I am to Garrett and the entire staff of Casey's Eastside…read moreMemorial Funeral Home. They helped us plan a beautiful and meaningful service for my father. They were comforting, kind and patient with me and my entire family. The respect they showed my father and his legacy means so much to us. Thank you Garrett, Andrea, Dave, and everyone who helped and interacted with us. We can never thank you enough.

I just couldn't wait to send leave this review........on behalf of myself, my brother Dan and our…read morefamily, we would like to extend to you and your wonderful staff our deep appreciate for the extraordinary care you took with our Dad and our family and the attention to every detail associated with his service from start to finish today. It certainly makes our mourning the death of our Dad a lot easier. This is our second wonderful and flawless experience we have had with Casey's Eastside Memorial and their marvelous staff under the direction of Garrett Casey Jr. Our Mom passed away September 2019 and our experience was equally as rewarding then as it was today. Thank you again from the bottom of our hearts... the Casey's Eastside Memorial is simply the best!!

I would like to say my family has Utilized Chase Parkway many because of our loss and because of…read morethe service we got They were compassionate professional, always asking if we needed anything ...when my wife had cancer she had a difficult choice to pre-plan her own funeral, the funeral director, Mike, was supportive and very complementary of my wife's courage. even when I see him at other funerals, he always asks how everything is on a personal level, they have my business and my family's business for a long, long time.

My Father passed away,and He wanted to be buried overseas,I used this funeral home for my…read moremother,when she passed away,this time around,2 weeks passed,and my fathers body is still here,I try calling them up and they give me excuses and blamming bergen funeral home in new jersey for the delay,Ray Albini jr,he never got back to me,I leave messages and he dont call me back,I am planning to contact the connecticut Health department.and the attorney general,Dont go there,find another funeral home!!!

There are some reviews that are easy to write, and then there are reviews like this one that come…read morefrom one of the hardest experiences imaginable. As professionals entrusted with arranging a memorial service for a young person in our care, we were searching for a funeral home that would treat this child (and everyone involved) with dignity, compassion, and respect. From the moment we walked into Prospect Memorial, we knew we had found exactly that. Kim welcomed us into a private space where we could gather our thoughts and discuss every detail without feeling rushed. She has a remarkable ability to make people feel seen and supported during unimaginable circumstances. Throughout the entire planning process, she met us with patience, kindness, and genuine empathy. We later learned that Kim's background as a nurse has clearly shaped the way she cares for families. Her compassion extends far beyond logistics. She thoughtfully guided us through decisions we never wanted to have to make, offering recommendations that honored this child's unique life and circumstances, including helping us find an appropriate cemetery and coordinating beautiful floral arrangements. What I'll remember most is the way Kim cared not only for the child we were honoring, but also for those of us carrying the responsibility of planning the service. She repeatedly reminded my colleagues and me that our hearts were in the right place and that our efforts mattered. Those words may seem small, but during an incredibly heavy time, they meant more than I can express. The service itself was beautiful. The funeral home is immaculate, modern, and thoughtfully designed, creating a peaceful environment for remembrance. Every member of the staff was attentive, respectful, and quietly ensured that everything unfolded seamlessly. They allowed us to focus on honoring this young life instead of worrying about the countless details behind the scenes. I sincerely hope I never find myself in a position where I need to plan another child's funeral. But if I ever need funeral services for a loved one, personally or professionally, I would not hesitate to return to Prospect Memorial. Kim and her entire team provided extraordinary care during one of the most difficult moments imaginable, and I will always be grateful for the compassion they showed to everyone involved. I hope this review conveys even a fraction of the gratitude we feel toward Kim and her team. They helped make an impossible task just a little more bearable, and that is something I'll never forget.

I attended a service at this funeral home. I was never so disappointed in a funeral home before the…read morestaff/owners were very cold and not friendly at all. The interior and setup of the service was very sloppy. Wasn't impressed at all! For a "supposedly" well knew name in Prospect Connecticut...I see it as a name doesn't mean nothing if the service isn't there. Would never recommend this funeral home for someone loved one.