O&#x27;Neill Outlet

•$

I love fashion Q, but same products are scattered in different places. I was looking for WAX JEAN…read moreshorts. Some were hanging, some were on tables. Not a wide selection. I was looking for the cuffed shorts. Black only came in distressed (ripped). Mostly size S and M. No L. They also used to have XL, but couldn't find any. I probably came late to the game though cuz it's already hot and sunny weather. Fashion Q is the only store that carries WAX JEAN brand. I looked on Amazon and was going for $28, but Fashion Q is $13.99

025/2026/Jan Grand…read moreopening in this location at Ontario Mills! A lot of good sale ! Trendy clothing ,shoes and accessories for the latest women's fashion! Offers variety of sizes from small to plus sizes 3X!!! Love this store !!! So many fashionable items in affordable prices!!

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MariBella

5.0(1 review)

2.7 mi

Love this super adorable cute new fashion boutique! The owner Luisa is so super sweet and helpful…read more She carries the cutest clothes and even has plus sizes, purses, hats, jewelry, shoes, a wall of men care. I have been coming once a week because she gets new items weekly. My new favorite boutique

Aerie and Offline

3.7(3 reviews)

0.2 mi

Employee at the register was very rude!!!! Purchased my items at 5:12 pm Cashier Id MM8167…read moreShort Hispanic female black hair and glasses. Handed her the clothes and before she rang me up asked if they had an extra small on the pants. She rolled her eyes and went to go look for them. I asked her for another pair and here she goes again, rolling her eyes. I handed her the money and she had the audacity to leave my change in the counter. I said nope!!!!!! Like if you don't like your job then quit!!!!!!

The staff was so kind and welcoming. Kehlani especially really helped me out and went above and…read morebeyond for me for a fitting and had such a good energy to her. That can be said about all the girls on the floor on Memorial Day towards the end of the night. Thank you all!

UGG

1.0(2 reviews)

0.2 mi

Policy dispute. I purchased a pair of UGGs online for my…read moredaughter as a gift that was one size too small. I called the UGG representative on the customer service phone number on my receipt and she stated I could exchange for a larger size, at the UGG store in Ontario, California. After driving for over an hour to get there, I waited for over 90 minutes only for them to tell me that they couldn't. The ladies said "No. I don't know why they told you that." It was a simple exchange that they refused to help me with. This was frustrating to say the least. I had my order number, receipt and the perfect shoes still in the box. Terrible customer service.

Well ok manager- I'm sure there is someone above you. You're not the CEO or top supervisor. I'm…read moresure. However, It's not just wear and tear they look terrible after a year and I'm using it casually and I'm a teacher! I'm not walking in dirt and it has glue coming out. I also don't wear these in summer !! The reason you guys have such a short warranty and don't stand by your products is cause they're terrible. Everyone online talks about it. I will be letting people know how terrible your shoes and customer service is online. I'm very unhappy and you have no customer service. You also don't stand by your products. I have an old pair from 2003 and it's not perfect but not as ugly and deformed as this one. Do better you guys shoes are horrible and so is your customer service. And you're offering nothing to even make me want to purchase these horrible shoes again. Keep your repair program I'll just throw these in the garbage like my last pair!!!

TJ Maxx

2.6(68 reviews)

0.4 mi

TJ Maxx in Ontario is a really easy stop for me since it's right across from Ontario Mills and…read moreCostco. It's definitely on the smaller side, but I'm always surprised by how many good finds I come across when I take my time. The store is usually pretty well organized, which makes the browsing feel less chaotic and more fun. I like that it still delivers that classic treasure hunt feeling without being overwhelming. It's one of those places where I rarely walk out empty handed, even when I tell myself I'm just popping in to look.

This location in particular is a bit messy but had some great finds. I love the Ratatouille movie…read moreso I was super excited to find the Ratatouille plates here. They also had a great selection of candles. The staff I encountered were all very kind. I bought a lot of fragile items and they took their time to carefully wrap each item for me so that they wouldn't break.

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Karl Lagerfeld Paris

3.5(2 reviews)

I had kind of a mixed experience here. When I first walked in, a gentleman greeted me right away…read moreand asked if I was looking for anything. I told him I was just browsing, and he was super attentive without being overbearing. He pointed out the fitting rooms and made the whole experience really easy and pleasant. I wish I got his name because he was great. The store itself has really cute stuff, and the prices were good--especially with the sale and extra 20% off. I ended up finding a whimsical blazer and a pink poplin dress that I loved. But honestly, the vibe totally changed at checkout. There were a few girls at the register just talking to each other, and no one greeted me. It felt like I was interrupting them, which was kind of awkward. I had bought a blazer and asked if they had a garment bag instead of folding it, and they seemed really reluctant to even check. One of them finally went to look and said they were out. I then asked if they at least had a plastic bag, and they gave me what looked like one of their shipment bags. It worked, but the whole interaction just felt off. It's a shame because the shopping part was so nice, but the checkout experience kind of ruined it. Not sure I'd go back because of that.

Amaizing place first quality attitude and the best quality service…read more The staff and customer service is very nice and friendly

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Aéropostale

2.0(10 reviews)

I was going to get the vest for myself but l got it for my mom instead. The blue color is trending;…read moreit's perfect for her. In the end , the reward was a SpongeBob shopping bag to put the merch in. So cool !

Massive lines and only one person at the registrar. Other employees on floor walking around,…read moreprobably can't do cashier duties. Hopefully they do better at accommodating long lines, especially during the holidays.

Long lines, only one cashier :(

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With each purchase , it comes in a Spongebob bag

Manneq' N Boutique

4.2(6 reviews)

2.4 mi

•$$$

Another destination for women's clothing in Ontario Mills' new neighborhood 10. Manneq'n has lots…read moreof trendy items perfect for the summer. Cute name too. =)

Every time I shop here, everyone is so nice. They have good bargains and cute clothes. Great…read morequality clothes!

Henna artist in store

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Guess Factory

4.0(1 review)

022/2026/Jan Another…read moreGuess store at the Ontario Mills! Got my Guess signature shirts! Buy one and get one 50% off . Always the frequently I get my shirts! I love their designs with all the rhinestones embellishments!! I have been waiting for the Chinese new year of the Horse this 2026!! Friendly sales floor staff!!! Store always has neatly folded displays!!! Got signature jackets on sale for 60% off!!!

Nordstrom Rack

3.1(89 reviews)

I always come here to shop and if I purchase online and didn't work they are so kind and…read moreaccommodating to take the returns. Today,after I shop , on my way home I realized I left my phone in the bathroom. I right away called Nordstrom rack and a girl named Emily told me she got my phone. Someone turned it in. So o went back and picked it up. I was so thankful to her and also to a person who turned in my phone. I realized that there are still a lot of nice people out there. Thank you Nordstrom. I highly recommend this store to shoppers. Great service , great products and great STAFF!

Customer service is horrible.I don't know where they get these loser employees that don't have clue…read morehow to treat people right. Not coming back

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Christopher P.

1 month ago

I just finished shopping at the O'Neill store at Ontario Mills, and I swear they treated me like I walked in wearing a diamond‑studded Gucci tracksuit. Noah greeted me at the door like he'd been waiting his whole shift just for me. He broke down every deal so perfectly that I started mentally preparing my bank account for impact. His attitude? Immaculate. The man deserves a medal or at least a surfboard with his name on it. Then I got to the register and Madz hit me with the customer‑service combo move. She convinced me to spend more money and I didn't even hesitate. For $114 I walked out with 3 shorts and 3 shirts all top quality. Basically I got a whole new summer wardrobe for the price of one sad pair of socks at Gucci. If you're at the Mills, stop by O'Neill. The sales are amazing, the customer service is elite, and you might walk out feeling like a sponsored athlete who just signed a contract. read more

O'Neill Outlet - menscloth - Updated September 2026

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3.2

(43 reviews)

•$$$

Selection was awesome, service not so much. We had one gentleman help us - super helpful,…read moretalkative, polite. The lady who rang me up was the total opposite - rude, argumentative when I asked a question about pricing, clearly did not appreciate our business. There is a DXL Outlet not too far from here (LA County)....way better prices and surprisingly, better service as well. We spent almost $400 and walked out feeling like we were not values as customers -- will not be back.

So I heard back from A. regional manager named Sara. I get the typical well we will talk to our…read morepeople in the normal BS. But they still don't understand the frustration and expect me to go walking back in like as if nothing happened. I asked the simple question of what incentive is there for me to want to go back to DXL? I have not received a response and that was the other day. You are your guess to want to go back there needs to be some kind of intensive some kind of reason. I found wrangler brand shorts at Walmart for $20. I can get other brands of stuff that like Kohl's JCPenney's. They offer incentives to go in. The only incentives I've seen from DXL are coupons that you cannot use. It would be like a restaurant that says come eat here. We finally passed our health inspection. You don't wanna go there. And that is the whole situation, that if there's no real incentive to go back there, then I don't go back there. And anybody else that can learn from this good for them. Ghost man, your hard earned somewhere else that it's obvious that they don't appreciate you so go to your Walmart or go to Kohl's cause at all these places you're just a number and not a person.

Vans Outlet

3.7

(46 reviews)

Environment was good. Service was good. Pretty cool place here to chill and hang out niceread more

I ordered shoes online I came here to get a different size. Had my receipt and everything and they…read morewould not do an exchange because they didn't have the exact same shoes. The manager was not willing to honor a comparable shoe. No other stores handed in stock either. Definitely will not order from vans again.

H&M

3.8

(148 reviews)

I came to the mall last weekend, I was checked out by Pei. She was so so so nice and sweet. She got…read moremy rewards set up and was happy to help. I usually always go to Ontario mills H&M but I will now be shopping at VG H&M thanks to Pei! I wish there were more employees like her! Thanks for your help Pei! I hope to run into you next time I'm in there!

Customer service, specifically the worker Laysha needs to really improve. She definitely should not…read morebe working in customer service with the attitude she gave. Not sure why she works here when it's clear she doesn't like working with people or her job.

Adidas

3.9

(8 reviews)

010/2026/Jan Looked…read moreinto sales! Year end sale up to 60% off !! Displays of iconic style sneakers as well as jackets galore!! Joining the adiClub will give you more info on latest updates !! Hat for hubby to add to his collection!!

Went in during the week when they are not busy . Found a lot of nice things . Bought a pair of…read moreshoes and a jersey. The girl that helped me was really nice . I showed her the pair I had found. I told her I needed them for work and I walked a lot . She told me they were nice but this other pair was better for walking all day . She took her time to show me and explain to me . Omg the shoe she showed me felt like I was walking on clouds !!! I bought them !!! I believe her name was Melanie..Next time I go in I'll ask for her ...

Hot Topic

3.6

(36 reviews)

Shout out to Charlie! He was extremely patient and helpful…read more He took the time to bring out t shirt sizes that weren't available on the shelf. Charlie also took the time to bring some other band shirts out that weren't on the shelf yet. Thats a plus! Thanks Charlie for being very kind and taking the time to help us out. Charlie made us feel it was no bother and was happy to help. He has great customer service and was genuine. Hot topic I hope you guys see the potential Charlie has because that's the kind of person you guys need to take care of and appreciate. Thanks again! Will come back to this location.

Pretty decently sized Hot Topic. Merch, shirts, other apparel and goods all the way up to the…read moreceiling, shelves and racks full and full of things to look through and shop for. There's also a huge section for online order pick up and the back area has a lot of clearance and for sale items too, which is pretty nice. We were welcomed in and gave a bidding farewell when leaving. Two cashiers were working, there was staff near the front to do greetings and goodbyes as they were reorganizing things and I believe there was at least one other staff also organizing things as well. Like any good Hot Topic with good stock, this one is a bit cluttered and claustrophobic with things strewn about, but that means it's alive and thriving, especially with the crowds that were in here. I miss the days when I was able to purchase DIR EN GREY and visual kei goods at Hot Topic, but that's been over a decade and a lot of it is now pop culture references and memes, but they do have good deals and you can get points if you sign up.

Lane Bryant

3.3

(35 reviews)

Came in here to buy a gift card for my mother in law, first time inside this store. It was clean…read moreand well organized. Nice selections on women's clothing and undergarments. I was greeted very nicely and was offered assistance. I ended up getting some nice sunglasses and the gift card. Very nice store overall!

Destiny was incredible! She greeted my mom and I right away, helped measure us, and made sure we…read morefound the perfect bras. She even wrote down our sizes and favorite styles for future shopping. Excellent customer service -- we will definitely be back!

Under Armour Factory House

3.0

(49 reviews)

Great, very large selection of quality merchandise, including workout and casual shoes, sweats,…read moret-shirts, jackets, caps, water bottles, etc. Great prices, as most of the store is 50% off. Customer service is excellent, with friendly and welcoming employees. This is a huge store and is always very clean and fully stocked.

Here for back ro school shopping and draining my bank account ;(…read more Entire store is 50% off deal Found some great deals on shorts and workout gear. Shorts with the discount is now $15

Old Navy

3.1

(63 reviews)

This is a great store. The energy is wonderful. It is well organized. There are plenty of items and…read morechoices in all sizes in the clearance racks. Loved the ample options in different colors and styles in the Christmas pj's on sale for $8 vs the regular $24.99. Veronica - thank you for the warm welcome then ringing me up n folding my purchased items so neatly in the big bag. I almost did not want to mess up the ensemble. Robert the GM is a very cool and nice gentleman. I had to go back for a size exchange and he made it effortless and fun. Nicole was a ball of great energy as she passed with the cart and smiled. This is a nice, mellow and inviting store. It is part of a big shopping center just north of Foothill with loads of parking.

So i haven't been to Old Navy in years, but they had great Cyber Monday and Xmas deals! Forgot how…read morenice their clothes are. The store was very organized and clean even though it was busy. The staff was friendly. The young lady at the register Bella was very helpful and sweet. Staff kept apologizing about the wait because of the lines which was courteous, the store was crowded and they were doing their best to accommodate. :) 1/2 my xmas shopping is done! lol

True Religion

3.2

(39 reviews)

•$$$

I recently visited the True Religion -- Ontario, California location and shopped around the True…read moreReligion store to see what they had, and I saw the True Religion x Von Dutch collab collection in store and knew then I needed to see what all they had for the collab, such as hoodie, sweatpants, jacket. The hoodie, sweatpants and jacket are very comfortable to wear around the house, in town or traveling. The True Religion staff at this location are pleasant, friendly and helpful when needing help finding a size, or general question that needs to be asked and answered.

Hector is an amazing employee !! I called all the way from…read moreSacramento to see if items were in stock and he went above & beyond for me. Had items at the counter for my husband. Give this man a raise. Told him we will definitely be back to shop with him and he knows his products well. Love shopping at TR, quality of material last and is good quality made. Thank u again Hector !

Famous Footwear

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