Selection was awesome, service not so much. We had one gentleman help us - super helpful,…read moretalkative, polite. The lady who rang me up was the total opposite - rude, argumentative when I asked a question about pricing, clearly did not appreciate our business. There is a DXL Outlet not too far from here (LA County)....way better prices and surprisingly, better service as well. We spent almost $400 and walked out feeling like we were not values as customers -- will not be back.

So I heard back from A. regional manager named Sara. I get the typical well we will talk to our…read morepeople in the normal BS. But they still don't understand the frustration and expect me to go walking back in like as if nothing happened. I asked the simple question of what incentive is there for me to want to go back to DXL? I have not received a response and that was the other day. You are your guess to want to go back there needs to be some kind of intensive some kind of reason. I found wrangler brand shorts at Walmart for $20. I can get other brands of stuff that like Kohl's JCPenney's. They offer incentives to go in. The only incentives I've seen from DXL are coupons that you cannot use. It would be like a restaurant that says come eat here. We finally passed our health inspection. You don't wanna go there. And that is the whole situation, that if there's no real incentive to go back there, then I don't go back there. And anybody else that can learn from this good for them. Ghost man, your hard earned somewhere else that it's obvious that they don't appreciate you so go to your Walmart or go to Kohl's cause at all these places you're just a number and not a person.

Environment was good. Service was good. Pretty cool place here to chill and hang out niceread more

Got good deals on shoes this weekend!…read more 70% off on shoes and many other selected merchandise!!! Well hubby has been shopping ! I was looking for a design I like would tickle my fancy but to no avail !! Not my day ! Sales people are very helpful from the sales floor to the checkout registers! Floor salespersons making sure shoe boxes are neatly stacked in every aisle! Make sure apply for Vans family rewards ... today from all the purchases hubby made since Saturday the points ran up to 1300 + points which will give a reward of $10 to redeem !!

The ladies here can be a hit and miss when they are helping you. I had to exchange an item. They…read moretold me it was out of stock and they will need to order it. I agreed to them ordering it for me and calling me when it was available. The cashier told me they had one in the back and she brought it. I guess the other lady was just not motivated enough to go and find it. For what they charge, they should have more motivation to provide a better experience when shopping and spending money like that.

Nice,clean and big location. Employees are nice most of the time. They have a good selection but…read morevery limited on smaller sizes. The offer to order online but a lot of the times customers need the items that day. I recommend they order more of size small and medium sizes if they know they are a high volume store. Prices as you all know are one high end. Overall good experience!

If I could give it no stars I would. I went in purchased a pair of shoes as a gift. When I gave…read morethem to the person they told me the left shoe was a size 9 and the right was a 9 1/2. I went back to the store to get the correct sizes and the manager told me she wouldn't look up my transaction. She said she didn't know if I was lying about purchasing it at that location. She was no help at all neither was the customer service representative.

Sat for 15 mins with no help while the ladies chit chatted the whole time. And this is the second…read moretime this month this has happened

Good prices, good sale! Locate in the Ontario mills mall! Easy to get to, all kinds of parking!…read moreThey had a 40% off sale or a buy one get one 50% off sale but I always buy ASICS, they're very comfortable and reasonably priced! Not the largest selection but the staff was nice, friendly and informative!

This store remains to be the cleanest store in the Ontario mills mall. I've been coming here for 15…read moreyears. I thought I should finally write a review. Always the best sales on running shorts.

It's been over a decade since I've shopped here but I walked out with multiple pairs of shoes and…read moresome cool Dodger gear. I would post it but you're going to have to come in and look for yourself. Great deals, great customer service!

As much as I love a good deal. Coupons. Rewards. Even customer service in store. It needs some…read moreimprovement. A defective shoe should NEVER be been given. Then I have to contact Customer Service myself due to the false information I'm provided that I can exchange the DEFECTIVE shoe at any WSS location. WRONG! Since it was an ONLINE store-pickup order. It must be processed online and shipped back. What a hassle! I appreciate the worker who went outta his way to look for another pair in my size in store. But giving me false information was such a waste of time and gas.

The girl Miley who helped was fantastic but when the rest of your team is walking around with…read morethere shirt under your chest during back to school shopping it's a little off putting bringing my kid in here and to find out the girl with her shirt tucked like that is the manager idk.

Value of merchandise is extremely cheap..I purchased shoes for my son and less than a month the…read moresole started to come apart (looks like not properly glued) I reached out to Journeys and there response was that it was wear in tear which is BS I sent pictures in and all and no help whatsoever. I will never again buy anything from Journeys! The fact that the whole sole around shoe come apart is crazy it's not wear and tear. I would do zero stars if allowed very dissatisfied customer not only with quality of shoe but with customer service TERRIBLE!!!

I suppose this is quite a popular brand or shop, as there were other stores at Victoria Gardens…read morethat had Ariat goods in them but were not Ariat themselves, so if that's an indicator of how prolific they are in the style or population they appeal to then take it as you will. Really cool that they have a "cowboy hat bar" where they customize everything for you from the shape of the top, the color, accessories, the "belt", feathers, and much more. Lots of other "casual cowboy" themed goods, fashion apparel, and accessories. Not sure if that's what it's called, but from an outsider POV that's what it was giving. Shop is organized and clean and staff was friendly and welcomed us in. Everything is a bit pricey, but with how niche this fashion genre is (most in comparison to more common fashion) and the level of customizability and quality, I suppose it makes sense.

Super cool store. Great selection. Staff is friendly but to engaging when talking to customers. The…read moreclothing is great quality especially the jeans. I love the jeans. They carry Sendero here as well. Boot selection is good. I wish they had more round toes on display.