I recently brought my vehicle into BMW for service a couple of times and worked with Julian…read more Julian was honest and took the time to break down exactly what was going on with my car. There was no upselling, just straightforward communication.

Go and see Reid Witter if you are looking for a new BMW! He was incredibly patient and helpful…read moreduring the decision making process and quickly responded to all my questions!

I bought a new 2021 Toyota Venza from this dealership and Sheena the salesperson made the…read moreexperience wonderful. love the car and I always do my service here as well. I have been so impressed! Not only are they thorough and friendly, they are also honest. I never feel like I am being pushed for extra service and they even do a video walk through of the service process and send it to me. I am now looking at buying a new EV here and test drove an option without feeling huge pressure. Car purchases are already hard and high stakes. I appreciate how the team here really takes care of customers. If you want a great experience, work with Sheena!

I had a great experience with Cam Shaw in buying a car. He answered all my questions and bent over…read morebackwards to help me.

I initially had a RAM truck that was diagnosed as needing approximately $2,800 in repairs. Instead,…read moreI was hit with a staggering $5,000 bill. They were able to help my family and me out. Thank you, Nas, Ryan, and Anthony, for your help in working diligently to fix the problem.

Pretty stingy place to look for a vehicle,…read more I inquired on carfax.com about a 2025 Jeep Gladiator Mojave, later that day I was called by unfortunately later to find out an absolutely awful salesman by the name of Steve Myers. (I feel awful for anyone who has to work with this egotistical sore loser) I asked over the phone if the vehicles price is negotiable and if I could toss in an offer, he stated how the dealership is a volume dealer and their prices are put "aggressively" which didn't ultimately answer the question but I didn't think much of it and tossed in an offer. Few hours later I was told that the vehicles price is firm, to which I responded by saying "Okay, let me know if anything changes", he tried to justify the price by sending me a data analysis report of similar spec to spec vehicles within a 300 mile radius of the dealership, his vehicle was ranked 3rd for best price in the market, I asked him "where's the location of the first two" to which he claims that locations are not given. After doing not even 10 minutes of digging, I found both. 2 days later, he messages me saying "I saw it." In my response to me seeing the vehicle he failed to provide me information on. Cool I guess? 4 days later, he sends me the listing again and he drops the vehicles price by about $200-300-ish. I told him to delete all my information as I'll be looking for other options in the market since I wasn't too fond of his tone from the start, he states my offer "was not exceptionally fair" to which I show him a better vehicle in the market with a lower price than his AND lower miles than his. His response? "Go buy it." What a ways to go for a salesman Anyways, spend your hard earned money elsewhere if you're looking for a vehicle, this place does NOT deserve your business.

I purchased a used 2022 GMC Terrain (24,576 miles) from The Nice Car Company on December 30, 2025…read more The vehicle was advertised as having passed a "100-point inspection." Within one month (January 26, 2026), the check engine light came on. Diagnosis: codes P0137 and P0500 -- O2 sensor replaced. On March 2, the check engine light returned with code P0500. At that time, the spark plugs were found to be fouled and black. Repairs included replacing the plugs, cleaning the fuel injection and throttle body, performing relearns, and adding fuel cleaner. By March 17 -- just 2.5 months after purchase and only ~1,300 miles driven -- the check engine light came on for a third time. I took the vehicle to a GMC dealership, where they diagnosed fouled spark plugs and an issue with cylinder 4. I was then informed the vehicle is experiencing engine failure and requires a complete engine replacement. For a low-mileage 2022 vehicle, this type of engine failure is unacceptable. I returned to the dealership after the second repair to request an exchange or refund and was dismissed. I was told "check engine lights come on all the time" and advised to continue driving the vehicle. After emailing to request a meeting with the owner, I received a phone call but was given the same response. I was told I had not taken the vehicle to the "correct" mechanic -- despite using a repair facility listed on their own website as approved for the extended warranty I purchased. Based on my experience, I strongly recommend getting an independent pre-purchase inspection and carefully reviewing the vehicle history before purchasing. I would not recommend The Nice Car Company due to this experience with engine failure and poor customer service.

Went with friend to help get a car. The website said new tires. The DOT date on tires was 12yrs!…read moreThe salesman proceeded to argue with me saying I don't know what I am talking about, he said belle tire said they were good. The car was in good shape otherwise. Based on experience would avoid.

They have good communication and they didn't take a long time to get the part that was needed for…read moreour vehicle. We did had to drop off our vehicle twice bc they did not offer a loaner. But it was ok and we are happy it didn't take long.

Brought our Cadillacs EV here to this location for the first time. The part had to be ordered so I…read morehad to bring it back a few days after. Park was installed they took care of the ac problem and I'm happy.

Went to this dealership and had a great experience! The sales manager Ron Carter was very helpful…read moreand patient with me to find the right vehicle for me at the right price! I would recommend this dealership to everyone! Best buying experience I've ever had!

The absolute worst customer service experience I've ever had with a car dealership. Unable and…read moreunwilling to help solve my vehicles, problems. Shotty workmanship, and unwilling to warranty the workmanship that they performed.

Terrible customer service. Went in to pick up an online order and stood at the order pickup desk…read morefor at least 10minutes. They were helping other customers at the time so I waited. Was never acknowledged or asked if I needed help. After they went to other customers that came in after me, I asked why I wasnt being helped. Was told" I needed to get in line at the other registers", yet there was an order pickup desk and NOBODY asked if I needed help, even though I was standing right next to the guy at the registers. COMPLETE lack of customer service and NO REASON to order online for easier pickup as you are ignored and no designated customer service for that. WHAT A JOKE-WILL NOT EVER RETURN AND WILL LET ORDER CANCEL.

I stopped in last week because my trailer lights were not working. I had multiple people helping me…read moreout, and they got it figured out and working! Would not have been able to make the 1200 mile trip as safely without their help.

We've taken our car to get an oil change at Dave Knapp, Brooklyn Ford, and Briarwood Ford (Saline)…read more All three provide quality service, however, this location is by far the best of the three for a couple reasons. First, you can make an appointment, which really cuts down on the wait. Best of all, they do a nice little wash of your car when they are done. So not only do you get some fresh oil, you look pretty too. Definitely the place to take your car for service in the area.

We are from Okla and our Aviator air suspension went out. They said they would do their best to…read morework us in. That was late on a Thurs. afternoon. Well they did their best and got it fixed and we were back on the rode Mon. This dealership goes above and beyond to help you . I highly recommend them.