Talked to BrIan today about a warranty issued item, great employee very customer friendly, quickly…read morediscussed options, and easily arrived at a most satisfactory solution. Employees such as Brian at the Carquest Ankeny Iowa location are strictly the No. 1 reason if we can purchase-it-from them-- we do so! Totally loyal to this store.

Ordered a part from Paul on Saturday. I was told it would be in Tuesday or Wednesday so I scheduled…read morean appt with my mechanic for Thursday. Didn't hear from anyone so called to check. Was told it wasn't in but it should be in Thursday which was still ok. Called Thursday and was told they were pretty sure it was in but would call me back either way. NO ONE called back. So I called again and now "the truck is delayed" and should be in on Friday. Called today (Friday) and no one has a clue where the part is. Cancelled the order and found one in stock at Napa. NOT ONE PERSON APOLOGIZED. I will never buy or refer anyone to this business. No one cares or has a clue. My next call is to corporate

I have come into this autozone a few times for small items, this was my last visit. I came in to…read morebuy a window piece for my husband and a cabin filter for my car. Gary Goss, is the guy who helped me and he is very lacking in customer service. I mean, honestly, if you don't have good customer service, but you are knowledgeable, and help me, I'm good. I bought this $22 cabin filter for my car, to get home and come to find my car doesn't even have a cabin filter. WHAT? Gary should have told me that. The only saving grace was the kid that returned my item for me and gave me my money back. Thanks dude for putting up with my bad attitude.

Stopped to get a replacement bulb for my license plate lights. Staff was friendly, found me what I…read moreneeded quickly and I was on my way. This is usually where I stop when I need items such as this.

Update: I'm following up on my previous review. I was charged twice over $500 extra due to what the…read moremanager acknowledged was a system glitch. I was told the duplicate charge would be refunded, but as of today I still have not received the refund. While the staff were polite and acknowledged the issue, it's frustrating to still be waiting for money that should not have been taken in the first place. I would strongly encourage customers to verify charges carefully and consider waiting to pay until services are completed to avoid potential duplicate charges.

They were very helpful and very professional. They are a great company to work with. I recommend…read morethem very highly. A great team who cares about their customers.

They always have what I need. Staff is very helpful and friendly. I like to go there to get hard…read moreto find batteries

Always great customer service. Doesn't push more expensive products and lends tools to switch out…read morebatteries. I have bought multiple batteries from this location for my cars.

Efficient and nice! Ordered tires online Walmart and had them installed. Went in at 7am out by 8am!read more

Had a great experience with the auto center: came in to get my tire changed and the team there was…read morevery helpful and pleasant to deal with. They helped me find exactly what I was looking for and didn't pressure me with up-selling or too much technical jargon. I was able to get my shopping done while I waited and they were done before I knew it! I really appreciated their knowledgeable and friendly service. I would definitely recommend them! Thanks, guys!

The best automotive shop I've been to! Great service and I recommend it to everyone that needs a…read morecar repair!

Stopped by today to get my breaks repaired. Found the staff there to be very knowledgeable and…read moreproficient. I will have them work on my vehicle again and I will be recommending AIM High to others!

Went in for some advice on what to use when removing clear coat overspray. What a surprise to find…read morethat the employee actually spent the time to look at the car and then gather the needed materials to come to the parking lot and take care of the problem for me. I wasn't expecting that level of customer service. Much appreciated .....THANK YOU!

Outstanding service, knowledgeable staff. Even thru adversity there ability to deliver has been top…read morenotch.