We deal with this store every week, replacing things for vehicles or the farm equipment. Typically…read morewe ask for Dean, but all the associates have been super helpful. They make sure to take the time to help you and ensure everything is exactly what you need. They function as a family and treat you as such. I go out of it to recommend them whenever I have the chance. Also, pro-tip if you find the item online, that part number to give them when you fall will make the search process seamless and super quick.

Best Auto Shop Experience I've Ever Had - Truly Like Family…read more I don't usually write long reviews, but this experience absolutely deserves it. I started calling around because my brakes were squeaking, just doing price checks like anyone would. RT Barrett Auto Sales was only the second place I called but something about his spirit over the phone made me stop right there. I didn't even feel the need to keep calling other places. That alone says a lot. When I arrived, I was greeted by Ron and his wife, and from that moment on, the energy was nothing but warm, welcoming, and genuine. They were both incredibly kind, and you can just tell they truly love what they do. The shop itself? CLEAN, organized, and comfortable. Not your typical auto shop at all. They had a TV set up, asked what me and my son wanted to watch (my son is autistic, so that meant a lot), and we ended up enjoying SpongeBob and Madagascar together. They also had a fridge stocked with drinks, name-brand snacks like Lays chips, pretzels, and even a big jar of candy. It honestly felt more like a welcoming space than a waiting room. Now let's talk about the service... Ron and the other mechanic (I wish I remembered his name!) were AMAZING. What stood out to me the most is that they didn't just fix my car. They educated me. Ron took his time explaining everything about my brakes, fluids, and how my car operates in a way I've never experienced before. It was so detailed and clear, almost like a class. If he ever offered one, I would sign up immediately! I also really appreciated his honesty. He was straightforward in the best way respectful, but real. I'm someone who values constructive feedback, and he delivered it in a way that made me feel informed, not judged. What's crazy is just days before this, I was telling a friend how badly I wished I could find a mechanic I could trust. I've had a couple of cars since I was 21 and have been to plenty of shops but THIS place? This is the first time I truly felt comfortable. It honestly felt like home. Ron, his wife, and his team don't just provide a service they care. And that's rare. I grabbed extra business cards because I will be recommending them to everyone I know, especially women like me who may not know much about cars but deserve honesty, respect, and quality care. If they ever move locations, I will gladly drive to wherever they are--no question. To me, they are not just the best shop in Youngstown... they are the best, period. Thank you all so much. I truly can't put into words how much I appreciate you. You've gained a lifelong customer--and honestly, it feels like I gained a new family.

This is my second visit in to this location. The first was to purchase a vehicle. And now for the…read morefirst service. I do enjoy coming here for the friendly atmosphere. The staff are friendly and most all around with a smile on their face. Today's service didn't go as planned. And the vehicle did end up with a scratch. But all in all everything was good. And the will make good on repairing the vehicle right the second time around.

Parts Rep at the counter: not knowledgeable, not helpful, not friendly. I actually had to bring a…read moreparts list and diagram from another store, and Parts Rep had no idea what he was looking at, had to explain myself several times. Paying for it was awkward bc no pos register at the counter and Parts Rep didn't have an invoice. I was supposed to trust him when he walked into the back (out of view) to run my card. Classic set up for a scam artist. I'm still holding my breath. This was my first time in this outlet. Parts department not clearly marked from the outside. No directions even on the inside. I will never return and if I thought about buying a vehicle there, well, this experience sealed it for me. Will never return for anything there. Cochran, whoever owns all these Cochran businesses in Boardman: Lost and just there with there hand out.

DO NOT TRUST THIS DEALERSHIP--DECEPTIVE SALES & ZERO ACCOUNTABILITY…read more I would give zero stars if I could. My mother is a 68 year old retired RN who purchased a van from Haus Auto Group with the intention of traveling across the country, visiting national parks. Instead, she has spent months dealing with a nightmare--costly repairs, misleading information, and complete disregard from the dealership. The van was misrepresented from the start. It was advertised as a Flex Fuel Chevy Express, which she paid a premium through the dealership's vendor to have delivered to her in Texas. Upon delivery, she discovered it was actually a VIA Motors VTRUX hybrid--a vehicle that very few mechanics can service due to software restrictions that a quick Google search will confirm was a complete failure for GM. The hybrid battery failed 3 days after she accepted delivery of this vehicle, and despite taking it to multiple shops, no one has been able to fix it. Additionally, the van has significant rust issues that were not disclosed at the time of sale. They haven't even honored their own guarantee and reimbursed her for what she spent in repairs the first month she owned it. My mother repeatedly reached out to Chris Haus, asking for assistance or a buyback, as she unknowingly purchased a vehicle that is essentially undrivable, and the vehicle delivered is not the vehicle she purchased. Communication has been slow, dismissive, and filled with empty promises. Every time she pushed for a resolution, she's been met with excuses or silence. Meanwhile, she's still making payments on a van that she cannot use. This dealership sold her a branded title vehicle without proper disclosure, failed to ensure it was in working condition, and has done nothing to make this right. She spent her life savings on what was supposed to be her dream vehicle, only to be stuck with an expensive, useless burden. If you value honesty, integrity, and accountability, DO NOT BUY FROM HAUS AUTO GROUP. I strongly urge anyone considering a purchase here to take their business elsewhere.

Do not buy from this guy. Typical salesman. He ruined my life selling me a piece of junk that…read moredoesn't run from 3 days of receiving it. He wants me to kick it on down the line to CarMax lying to them to get an appraisal and throwing $4000 on top of that not caring about the moral issue that the Van dies after 30-45 min. and proven by 5+ mechanics it won't run. They had a 90 day warranty and I haven't received a penny for what I have paid.

I purchased a used Honda Accord from Chris P. and he mad the whole process smooth, no pressure, and…read moreas easy on me as possible. I stopped in one day and was interested in buying a car I had seen online, I had sent in documents for Pre-approval, Chris has already worked with Sheree in financing to get everything ready before I arrived, and we went for a drive, I liked it and we got to working on paperwork. Sheree made the paperwork a breeze and was extremely helpful. Later, on my way home I had an issue with the car, thankfully it has a warranty and I purchased an Extended Warranty, needless to say, Chris and Andrew worked lightning fast to get me assistance, get the car back to the shop and had it ready to go the next day. Overall, I would highly recommend if you're in the market, shopping Ben Bissett in Mercer, they were very professional, helpful, and courteous.

En route to IN from NY, most of the dashboard lights in my Subaru all lit up at once. Getting off…read moreRte 80 at the first exit I came to, I looked for the first true service station I could find. That was Ben Bissett Chevrolet. Although I was clearly driving a foreign car and completely not a potential customer, Ben himself spent at least 30 min with us, doing the best he could to diagnose and resolve our emergency. He got the dashboard to calm back down again and he correctly recommended the service we would need to have done. And he wouldn't take any payment for his time and assistance. We feel very lucky to have found him. He was incredibly helpful and kind (and correct!) If you need a truck, give Ben Bissett a try!!

I just purchased a new Mazda CX90 at Preston. Dave made the experience of new vehicle purchasing…read moreeasy and stress free. He was very knowledgeable and great to work with. I will definitely recommend him to my family and friends who are looking to purchase a new vehicle.

ATTENTION FEMALE SHOPPERS, Go to literally any other Mazda dealership, while our salesman was very…read morenice and we appreciated him, the manager was absolutely barbaric and would not let us leave after repeating multiple times that we were just looking around. Like physically put HIS BODY between me and the door. Honestly should've called the police. what a freak. Wish I could rate it a zero

Very honest. Great Shop. If you don't need something, they won't try to deceive you. Tim and Jesse,…read moreare great people!

Anyone looking for THE Best shop to take your car to get inspected or to have it serviced....Look…read moreno further! Call King's Automotive TODAY!! They'll take excellent care of you and your car! 5 Stars!

Had an electrical problem the Saturday evening after thanksgiving and called in just before closing…read moretime. Mike said to bring the car in the next morning and they could fit us in before our trip back home. Mike was there the next morning and had the tests run twice for us just to make sure we'd be okay to make the long drive home. Car made it back safe and sound and we had the car looked at by our hometown mechanic - the problem turned out to be a bad ignition switch. We were impressed with everyone's professionalism and courtesy at the Boardman location, and especially their efforts to get the car checked out promptly for us when we were in a bind. Wait time was a bit long due to a full schedule that day, but honestly -- what other shops are even open on Sundays?

First let me start with this...I have had several vehicles over the past 15 years--most of which…read morehave been "used" and it is reasonable to expect that wear and tear happens. 10 year old cars are going to have issues. With this in mind, I have tried to be trusting and loyal to a particular, major auto repair shop in the area. I come from a small town--you know who to trust and who will do right by you. Youngstown isn't a "small town," at least not where I come from. It is difficult to know who to trust here. When you own an old vehicle, are on a budget and still realize that there is a need to leave room for car repairs--it means a lot to be able to trust people with your car. When you go to a large, commercial shop hoping that loyalty might mean something and excuse you from being taken advantage of, especially as a female--you hope that you can rely on these men to be straight with you. Not jerk you around because they can and because you have a balance on the charge card you felt blessed to have to cover extraordinary charges that come along with owning an old vehicle. FYI, ladies: Don't trust everywhere you go. These guys at Pep Boys have been kind, understanding, accommodating and empathetic. They haven't neglected to help me and shoot me straight. For that, I am grateful to these guys. I'm done with Midas seriously don't even care about any "warranties" on work I have had there. They have done me wrong too many times and I'm not spending another minute in that disgusting waiting room. Thanks to Adam, Eric and any others at Pep Boys for helping me when I've needed it most. I appreciate you guys.