this is a heartfelt "thank you review" to all the staff at the ne capital circle location!…read more last friday at 8:00am, i tried to use the location closest to my house, but they were short staffed and wouldn't be able to help me for another hour, i couldn't turn my car off..and i needed to be at work asap. i called the ne cap circle location and explained the situation and that i couldn't shut my car off because my battery was just that bad. they told me to come on over and they would get to as soon as i got there. when i got there, they rembered my name and immediately went to work getting me a new battery installed. i was there a total of 15 minutes, with a new battery, paid and out the door. i am usually nervous about car "stuff" but these guys made me feel so welcome, important, and no push to buy more or upgrade the battery i choose. they are top notch, personal, but professional! i will never go anywhere else for batteries and will drive the extra miles to get to them. i want to thank them so much for the service, the honesty, and the super fast way they got me back on the road. i was at work on time! i mean this with all my heart..they are absolutely the best..and i thank them so much. amy mcknight

WORD OF WARNING A year ago I went to Battery Source for a new car battery. less than 3 months…read morelater I was back because it failed. they put in a new (or so I thought) car battery and in less than a year, I was back. The employee didn't even check the battery, he checked my alternator reading and said he was getting a low readout. I said "what does that mean". He says you need a new alternator. I asked him to still check the battery. I could see through the slit in my hood. He didn't. Still claimed my battery was fine. Left and went to an auto repair shop. New alternator $ 944.75. I don't have that kind of money so came home. Talked to a Certified Mechanic, he asked me many questions, based on what my car was and wasn't doing he said it's your battery and where you got it. Go to an Auto Parts Store and buy a "new" battery, they don't sell REFURBISHED batteries. Went to O' Reilly's. They put in a new battery and checked my alternator the reading was perfect 100%. If I would have trusted the Battery Source I would have spent $944.75 for something I didn't need. If you read this review and need a battery, do not go to Battery Source, Go to an Auto Parts store or even Wal mart. Fool me once SHAME ON YOU, fool me twice- shame on me.

As always, excellent service with a great attitude! Efficient with a great selection. Have had my…read morewatches and fob batteries replaced several times.

Took a battery in to find a replacement. Clerk sold us a 2-pack, which when we got home was…read moreslightly too long to fit. Took them back and store refused to refund (even though clerk was one to pick out the batteries even with the old one to compare). Reason: customer was walk-in....."walk-in customers are not subject to refunds". What the heck policy is THAT????

I was stuck 6 hours away from home on a Sunday while moving across states and started hearing a…read moreconcerning noise under my 4Runner. Tommy responded quickly, showed up when he said he would, and immediately diagnosed the issue. He explained everything clearly, fixed it on the spot, and made sure it was safe before I got back on the road. Fast service, great communication, and high-quality work. You can tell he knows what he's doing and genuinely cares about helping people. Couldn't recommend him more highly -- absolute lifesaver.

my engine was knocking so I brought it to Kirkpatrick's auto and they rebuilt my engine and had my…read morecar running like new. they were very friendly and professional and treated me like family. And the prices were unbeatable . if you need your engine rebuilt or just need basic maintenance, I recommend bringing your car to them.

I went to battery source on Apalachee Parkway to get the batteries changed in my key fob. Joseph…read moretook care of me. He was so nice. That's where I will get all my batteries

I've been coming here for years now - they have every possible battery source. 18v, 19.2v? Yep -…read moreand they rebuild your spent Li-Ion battery for much less than new ones. Came yesterday to buy an auxilliary 12V battery for my 2007 Prius. The price was about 10% higher than online, BUT installation is part of the deal. ('course, I watched a couple of YouTube videos and figured I could change it myself...). Do yourself a favor - let them change it. Just jump start your car and come on over. They'll handle it. Excellent service - friendly/attentive. Good warranty (84 months).

Christian assisted me he was amazing! I was having battery issues and he charged my battery for…read morefree and jumped me off. He also informed me that they do price matching for my battery which is expensive so instead of having to pay 240 I ended up only having to pay 190 for a brand new battery. He also took out my old battery and installed the new one for me. Would return again

Was happy to see this place open up since the check-engine light (CEL) scanners at Advanced Auto…read moreParts are either always messed up or just don't match up well with my vehicle. Came in one night before they were closing to get my CEL checked. The lady who ran the diagnostics was very polite and printed out additional information for me about the issue with my truck. This is my new favorite in-town auto parts store.

These people rock!!! I needed a new battery and went to them. And get this, they install it for you…read moreright when you buy it! Couldn't have been easier and saved me time doing back home. Shout out to Stone who took care of me. Great guy and very personable.

Super helpful team goes above and beyond. I had a bad brake line, and a team member helped me add…read morefluid, then follow me to a local brake shop in her car. They consistently go the extra mile.

Poor service! They acted like I was dumb for not knowing I needed an appointment when the person on…read morethe phone that I talked to the previous Friday never said anything about making an appointment. Seems like that would have been the first thing they said to me when I called about what I wanted. Just poor service and I'm pretty sure this was the boss man I talked to the following Monday.

From the owner: Specializing in: - Auto Repair & Service…read more- Brake Repair - Tire Dealers - Truck Service & Repair - Auto Oil & Lube - Used Tire Dealers

Our roadside guy was super fast and very knowledgeable. He got my daughter's car unlocked in about…read more2 minutes. Def recommend! Saved the day!

Kevin was absolutely the best. He got to us quickly and was very professional. He has us up and…read morerunning in no time at all. Thanks for rescuing us.

They built this Autzone a couple of years ago in the Miller Square plaza. I needed a bulb for my…read morecar. I went on the website and it told me exactly where to look when I got to the store. The store is new and well organized. I was able to get my bulb, the staff was nice and courteous, he verified my vehicle to make sure we got the right bulb which I appreciate to save me a trip back. I was in and out quickly.

Went in to get a regulator after checking online to see if the store had it in stock. The store…read moremanager said it was $234 and was not in stock. We tried to explain the one we were looking for was $112.99 and should be available here and 45 nearby stores. She then yelled and said, "If you knew how to read a computer screen you would know that part doesn't fit your car". She also followed by saying " People like you are the problem, you and corporate make my day miserable, I just want to sell parts to people". We went home and verified the part on your website to be the right one. We went back to the store and this time the commercial person helped and told us the part we went in for was available. The store manager was berating a customer about a battery for a ford ranger. I'll happily pay Napa slightly more money to have a much better customer experience. If I shop here is because no one else has what I need and I can't wait, or AutoZone finds a better manager for this location.

What an amazing experience interacting with the employees at this location. Definitely men with…read moreintegrity. I highly recommend this establishment they are "ole school" gentlemen who take pride in what they do!!!

I drive a Toyota Prius , many places will sell you a battery but won't put the battery in for you…read morebecause it's a hybrid car . Battery source sold battery and installed it , they did a great job .