OMG! Best, quick tire service - even in the midst of Hurricane Debby! Friendly, attentive and…read moreskilled staff. Thank-you for doing such a good job on a moments notice!

We had a wonderful experience with Bracewell Auto Service. I first sent my kiddo in with our moto…read morevan to get it checked out, and the way the team treated him meant so much to me. He came home talking about how friendly, helpful, and respectful everyone was. He was given a quote, and I called shortly after to schedule the service. I brought the van in the next day for repairs, and while the issue ended up being a little bigger than anticipated and required additional parts, they went above and beyond. They put everything back together so I wouldn't be without a vehicle while we waited for the correct parts to come in. Once the parts arrived, they got me in the very same day. The care they showed--not just to me, but to my family--really stood out. It's rare to find a place that treats you like more than just another customer. Bracewell Auto Service has earned our trust and our business for as long as we're in Cairo. I highly recommend them!

Two points to make:…read more 1) Great mechanical service (5 stars) I've been to BAS approximately 5 times and the repairs were both done in a timely fashion and with excellent results 2) Customer Service (3 stars) In the 5 times I've had work done..... not once have I been called to give me an estimate of cost & time necessary to complete the job! Just a call on completion with a cost due and a review of what devices were completed. This last time (Tuesday), the car was towed there. A young lady took my wife's information and even gave her a ride home. We didn't hear from them on Wednesday so WE FOLLOWED UP! They didn't even know the car was there! We were told they would check the car for the estimate and call back....they didn'! Now I will have to wait until Thursday am to find out what's up! They cost my wife a days work/pay. She uses the car to do her job. She's off on Wednesdays and will lose Thursday's pay because they lost the car and didn't do the work on Wednesda! I'm sure they'll say "that's to bad".....we'll see.

I was driving to work, when all my guages started going haywire! I'm new to the area and didn't…read moreknow where to go for a good mechanic. I made the right decision coming here! AJ was very friendly and understanding of my situation and fixed my alternator without delay! He and his team are very knowledgeable and keep a smile on your face by doing the job quick and right the first time! Definitely would go back!!

While I was evacuating from hurricane Milton my tire blew an hour away from my hotel after I had…read morebeen driving all night and been awake for 31 hours. These guys got my one that blew and other rear side tire replaced in under an hour. I cannot thank these guys enough. They really showed they cared and helped me a lot. Thank you all again

Words cannot express my gratitude for the mechanics at Ridley's. As many of you know, I currently…read morereside in Tallahassee. I was sharing a good cup of Lucky Goat Coffee when a friend of mine recommended this place. I was having issues with my Nissan Altima 2009 and I could not figure out what was wrong. The steering wheel was locked, but the car was powering up fine, so I assumed it was an alignment issue. I'm not a car guru, but I enjoy learning about cars, plus having close friends who are mechanics doesn't hurt. Mark works at Ridley's and he immediately addressed the issue of having a bad A/C compressor and a torn Serpentine Belt. Typically whenever you need a service completed and don't have the necessary parts, the dealership or shop will charge you an insane amount of money. What the general public doesn't know is the reason these places charge a lot of money is due to supply and demand. Fortunately, I bought the parts from Autozone and I only needed to pay for the labor. Having parts already in hand becomes a lot cheaper than having a place by the parts and charge labor on top. Mark was honest about everything and he was a very easy person to talk to. I arrived at the shop around 9:00AM and my service was completed around 1:00PM. Not bad at all for timing. And the price was a great deal. If you need a recommendation for a great mechanic, look no further. I highly recommend Mark and his team to anyone. I am very pleased with my service and can't wait to go back. Feels good when you have a personal mechanic from one experience. Do yourself a favor and go visit Ridley's! Happy Yelping, Ricky

Garret is the man!…read more On the way to surprise my nephew on Move In day at FAMU, our car broke down on the side of the road. I looked up 'MECHANIC' on Google and this is the shop that came up, the only one and clearly the best. It was after 4pm, I called and he literally talked me through what the problem was. We had the car towed, his shop closed it 6, he waited on us with the tow truck and did not stop until he found what the problem was. We did not leave until well after 6pm and not once did he express any type of aggravation or attitude. Very professional, kind, and affordable. The next day the car started to make a weird noise and we called and he had no problem informing that the part was under warranty so if need be, we could go locally (since we were back in Georgia) to get it replaced if need be. This is a go to! Thanks Garrett!!!

Still good work. They mostly work on my 2003 Ford Explorer Sport Trac. They have done good work…read moreon the cooling system, AC, did a tune up, repaired the cruise control, and replaced the brakes over the 4 years I have used them. Note, they moved to 1907 Dothan Road, Bainbridge

These guys were lifesavers! Family owned. Our car had a problem and we are from out of town. They…read moregot us in immediately and identified the problem quickly. Got it fixed and sent us on our way. We really appreciated this. We come to Bainbridge often and will definitely be using them again should we ever need them. The person who referred to us that they have the best reputation, and I can see why. Thank you!!!!!