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    O'Reilly Auto Parts

    1.0 (1 review)
    Closed 7:00 am - 9:00 pm
    Updated 2 months ago

    Services - O'Reilly Auto Parts

    Auto battery and fluid recycling

    Vehicle battery testing

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    1 year ago

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    Advance Auto Parts

    Advance Auto Parts

    (2 reviews)

    If I could give a negative response, I would. Incident 1: Went to the store and needed…read morewindshield wipers for my 2019 chevy. The cashier 1st off gave me the wrong wipers, they had to then refund me and then charge me for the 2nd pair(repeat 2 more times). I informed them I just needed the wipers and my son would install them, It took them 3 hours to install the wipers after in said repetitively you do not have to install, my son will. Incident 2: Went into the store to see about getting a replacement FOB for my car. The older gentleman took his pocket knife and took the rubber(the lock, unlock, remote start, panic buttons) off, during that process his pocket knife shorted out my key FOB($250 to get a new key and have it programmed). I gave a bad review on google, Advance Auto replied to my review to call ########. I called that number to finish the complaint and then a couple of days past and the District/Regional manager called asking me to describe the problem. I did and he chuckled at the resolution. Every since then I have been getting texts/calls/emails asking me to complete a survey. I called the 800 number again to tell them to either fix the problem or stop with the emails/texts/calls. Take your business to another auto parts store or they will end up costing you more money in end. Will not spend another dime in that store.

    My husband waiting for a long period of time for someone to come over to help him, unfortunately…read morethe attractive blond needed all three employees to "help" her and my husband left in disgust, by the way he needed windshield wipers because it was going to rain. The Advance Auto Parts store and staff in Berea Kentucky is one disappointment after a other! Do yourself a favorur and go somewhere else!

    Kentucky Auto Parts - DWAYNE JERRY DIANNA AND STEVE ARE EXPERIENCED PROFESSIONALS READY TO HELP YOU GET THE CORRECT PARTS

    Kentucky Auto Parts

    (2 reviews)

    We needed a window they said they had one but had to wait for the glass guy to come in which would…read morebe next week dude never showed up we called time and time again where they were supposed to call us back each time never did very bad business terrible place definitely do not recommend this place and would like to save somebody trouble in the future. Honesty can go a long way I would rather somebody just be straight up with me than constantly putting me off.

    I purchased a used alternator for my car here. They told me I had a 90 day warranty. Well when I…read morewent to return it 6 weeks later after finding out that it was not the alternator that needed replacing, they told me that they couldn't take it back because it didn't have "their mark" that they "religiously" put on all of their parts and implied that I had switched the part out for a bad one to return. While standing in their unkempt shop, I was able to find at least 4 parts without a mark on them. Picking one up and showing them. I explained that I am a single mother with no family in the state and the reason I hadn't returned it yet is because I just haven't had the chance and I sure wasn't going to try to screw them or myself out money. Even after proving that they don't religiously mark all of their parts they said they could only issue me a store credit. BAD BUSINESS. I don't think refunding the cost of the part by any means would have put their business under by any means. They probably shouldn't offer a 90 day return policy if they are going to accuse their customers of returning a bad part.

    O'Reilly Auto Parts - autopartssupplies - Updated September 2026

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