I will never buy from these people again. Ordered parts and 2 days past the time they should have…read moreben there still no parts. Went in and got a refund on my order payed $200.00 in cash would not give me cash back and they took me for $20.00 shipping it is not my fault the parts did not come in on time so too me I fell like they cheated me out of the money that is stealing. They lost a customer of over 25 years.

Twice I have been here and twice I've been very happy with the service, the store inventory, the…read moreprices. It's a real auto parts store with real people who really know what they're doing and I'm going there from now on. Those auto zone stores suck.

zero stars... Had new tires installed. They failed to install the tpms sensors also used an…read moreincorrect valve stem. And double charged me for installation. After several attempts to get them to correct the issue went ignored I chose to take my car elsewhere. It's a shame people behave like this. I would never recommend this place to anyone.

Hard working workers and I felt good going here. It's a professional place that's very close and I…read moreenjoyed not having any extra struggle to go through

Anna sold me my 4Runner, and it was the easiest & quickest car buying experience I've had. 10/10.read more

My wife and I bought a 2026 Sequoia from this dealership last month. The car was missing the owners…read moremanuals. Our sales person Bobby Gail told us she will order us new set from parts dept. 2 1/2 weeks later I called her to inquire about the manuals. She said she would call me back. She never did so I emailed her and heard nothing back. This car has a lot of options on it I have never experienced before and I need the manuals. We have purchased vehicles from Village Toyota before and everything went smooth. I don't appreciate being lied too. We'll never be back.

I retired from a career in the automotive aftermarket industry calling on businesses like Gary's. I…read morecan tell you from experience that this is a quality repair company who are very knowledgeable about many different brands of vehicles. I put my money where my mouth is. They are the only shop that I get my car serviced at.

should be a zero! well is the second time there and never again! they have had vehicle 4 weeks and…read morehave not even started working on it!! but they sure grabbed my money for parts they are holding without any work done!!first time they had vehicle for 2 weeks, had to pick up after hours due to my work schedule and was dead wouldn't start, and this was the same day they called me to pick up. turns out dead battery which i had to ensure additional expenses since after hours!

We had a fantastic experience with Crystal River. We purchased tires, rims and a bed cover for our…read moretruck, the service was outstanding and the prices fair! Will always use her for all our automotive needs!

My wife recently bought running boards for my 2022 Dodge Ram 3500 Laramie, and we took the truck to…read morecrystal river cap & truck accessories to have them installed. The owner was very observant and noticed that my bedcover was broken. She kindly offered to fix it for us, free of charge. While the running boards were being installed, we went to the Manatee Festival. When we returned to pick up our truck, we were pleasantly surprised to see the running boards installed perfectly and the bedcover repaired. This company truly went above and beyond, and their customer service is exceptional.

This is by far the most honest, friendly auto service I have ever used, and I have used a lot. My…read morecar just decided it was time to take a break so it would not start. No electrical power. I called around the Ocala area looking for someone to look at the car, do a diagnostic test to see what was wrong. The tow truck got to the garage and unloaded the car. They (Lopez Auto) Called me within 30 minutes of the car being dropped off with the diagnosis. A Dead Battery. This was an honest, upfront diagnosis and the battery was replaced the next morning at a very reasonable price. GREAT JOB!!!!!

Honest, friendly, great value and work with their customers!…read moreHave been my go to mechanic since I discovered them.

The staff is super friendly and help you find exactly what you need. Try to go when they allow you…read moreto visit the classic cars behind the warehouse. The owner is amazing and listening to his stories about his dads original Model A makes you feel at home.

You have to watch what you order from these people for several reasons. 1) Just because they…read moreadvertise its for your car, it might not be. 2) What they advertise might not be what you get; the picture matched what I needed, but what I got was different requiring more modifications than I was willing to do. 3) Let's say they sell you two parts as a solution to your vehicle (its what they advertise). Lets say those parts are a fuel pump and fuel line. Those two parts are not necessarily compatible with each other, but they won't tell you that. Summary: Just because it might fit your vehicle (or not), the part may not be "correct" for the application.

Absolutely horrible, my grandmother went in for a new battery for her key the manager was very…read morerude, racist, towards her and i believe he charged her extra fees for it. Never again don't send your elderly family members in there they will cheat them out of money and the manager flat out disrespectful.

My mower wouldn't start this morning - the battery was showing only 9 volts on my multimeter. I…read moretried charging the battery, but it wouldn't charge. I had purchased this AGM battery 8 months ago in hope of getting a more rugged battery, as I was tired of replacing batteries every year. The battery I chose had move than enough power to start my mower and was designed for deep discharge (I had used them for marine purposes in the past). Though this battery was actually designed for scooters/wheelchairs, etc., it served my needs well for 8 months. This battery also came with a 12 month warranty (though I would later find out this warranty was pro-rated, a fact not disclosed when I made my purchase). The store employee was fully aware of my intentions for the application of the battery and had no issues whatsoever. I went to the Battery Source store in Ocala to get a replacement battery. I had the extreme displeasure of having to work with the manager of the store. Instead of simply saying the battery was defective, here's what I can do for you, he went on and on about how this battery was not designed for a mower (duh). He was convinced he had to convert my thinking to match his idea of how I was at fault. Never mind the fact that the battery had an internal defect. I was a bad person for misusing his battery (or something to that effect). He wouldn't stop hammering me with that point. He didn't want to address the warranty until I told him to just stop talking and get to the replacement. It was the I found out the warranty was pro-rated and a replacement would cost me $70 (retail was $100). The best, most powerful, maintenance-free battery at Lowe's was only $65! I informed him that Battery Source had lost a customer forever due to his attitude that the manager is always right and the customer is an idiot who needs to be educated. I have been dealing with batteries from the days of carbon cell flashlight batteries. I know what a hydrometer is and how it was used to measure a lead-acid battery's condition (the closest thing to a multimeter was a Simpson (about $1000 in today's dollars)). I have used/replaced/designed for just about every battery type that has been available for more that 60 years. I highly recommend that you find another store for your battery needs.