Our trailer broke down in Carlsbad. We called shalom trailers for repair and they were very…read moreaccommodating. We had the trailer towed to them and had our axle repaired within 24 hours. Extremely good customer service, fair prices, and communicated throughout the process. Highly recommended them!

My car was the grimiest, been using it to deliver for work, Was brand new when I started and just…read moregot trashed, I never had time and could not afford to get a detail, then I called Top Notch after seeing a car they did online that was equally as bad as mine. It looks like it just came out the show room, so happy to have my new car back to when it was when I bought it, Funny how a clean car can make you feel like a million bucks, affordable and easy to schedule, I plan on coming back, highly recommend them. Thanks for the clean car Jarrord.

I have to say that when I walked onto the lot yesterday, I did not expect much. I had been in a…read morecouple of times since moving to Carlsbad 3 years ago. Both times, the staff had zero interest in selling us anything, even though we were ready to purchase. In those cases, we ended up buying elsewhere. Recently, we had been looking for another vehicle, and noticed that they had one in our price range like we were interested in. Walked up to the dealership, and there were a couple of salesmen sitting outside on a break. DJ (Donel) was very friendly, laid back, and not pushy at all. He showed us the vehicle, let us take it on a test drive, etc. We decided it was what we wanted, so we ran the numbers and came to an agreement. There had been a warning light come on in the car when we drove it. The guys in the shop could not get it fixed, and the manager was concerned about selling us the car with a problem. He and DJ noticed that one with less miles had just come in, but was still being checked in. They got it and pulled it around, and it was even better shape with about 1/4 of the miles on it we were looking at initially. They were able to sell it to us for about the same price! Very pleased with the dealership. They treated us well, and there was no pressure. Good job, Carlsbad Ford.

Dropped my work truck off for lots of things wrongand let them have it for 7 weeks. Luckily I had…read moreplenty of time.... Just enough time for them to steal the company gas card out of my truck and a large brand new tide pod laundry detergent out of the backseat. Keep in mind all they were supposed to do was detail the vehicle on the inside. Oh yeah the check engine light came back on the first day. It's an old truck but that still doesn't mean the mechanic/detail crew needs to be stealing anything out of anyone's vehicle!!!!! Call the service advisor about it and I got a "sorry" ..... If you decide to use this place, lock everything up or take it with you because they have many sticky fingers in that place. I'm going to tell my oil and gas company not to be using that establishment. And n we use​ them a lot.

to whom may this concern walked in and asked for a battery charge manager insisted I take battery…read moreback to Walmart. Me knowing battery is husband just killed it by leaving lights on overnight. He was very rude when I asked him how his day was he granted and moaned so I therefore bring batteries to to get lost a very long customer ahead of that if you see this get a hold of me.

At the store right now. They are shorthanded and slammed with customers. The woman waiting on us is…read moresuper efficient and still manages to be personable and polite. Any business owner reading this should try to poach her at whatever rate she wants.w

They took a month and a half to fix my car. And also, is it common for them to siphon the gas out…read moreof your car and not replace it? I've been to other repair shops and NEVER got my car back with a completely empty tank that couldn't even register the miles left to empty because it was so low. Keep in mind it was full when I put it in their custody. I was charged for a balance and alignment, but of course my car didn't get that. They have the worst customer service and are very poorly managed and it's very obvious. If you have State Farm and have the misfortune of wrecking in Carlsbad, do yourself the favor and pay to have your car hauled to literally anywhere else in the world. I've NEVER had to deal with so much bull.

This is the only tow service in Carlsbad that answered first ring of their 24/7 emergency line for…read more1. And in top of that everyone else would NOT perform the roadside service I needed. I guess they are too good for it now that all the money is in the fields w the big trucks maybe. This includes that locksmith service that advertises itself all over town. They never answered until 4 hours later! Don't underestimate this company. I found them to be above and beyond compassionate.

Excellent work ethic! Nice friendly service and very…read moreknowledgeable, ASE certified technicians, work is under warranty nation wide. Will take most extended warranties. Partners with (ATI) automotive technical institute, latest in diagnostic equipment.

Two days into a 14 day road trip, Kenneth from Fairway rescued me, my wife and dog with his tow…read moretruck from the middle of no where and even carted us to a car rental outfit. The rental car proved unnecessary because Audra and her team got our car, and us, back on the road in a few hours. Many thanks!

The monthly is a scam. Expected withdrawal for a $22 wash, they helped themselves to $48 from my…read moreaccount! Now, TRYING to cancel. They intentionally make it difficult!

If you go to mighty wash be sure to see Robby Harp. He is one of the nicest people I've ever meet…read more And professional. He made our wash experience so easy and affordable, we will definitely return and I recommend everyone to go to the mighty wash 16 for the best wash in town with the best staff... see