This is one of the best auto parts I've been too. I was looking for a low beam light and did not…read moreknow how to replace it. Travis was awesome he not only helped but walked me through the process.

Service here was fast and professional. I walked in and before the door behind me was even closed,…read moreone of the employees already greeted me and helped me find what I was looking for. Complete, friendly and dependable service all around.

I had a very disappointing experience at this location. We waited for more than 20 minutes, and…read morewhen we politely asked for assistance, one of the employees, who said he should be a manager his Terry, refused to help us. Instead of assisting or finding someone who could, he told us, "I have other things to work on, and I'm not free at this time. His attitude was unprofessional, dismissive, and showed no concern for customer service. If you're dealing with customers, especially after they've been waiting that long, the least you can do is acknowledge them and try to help or direct them to someone who can. This experience left a very negative impression, and I hope management addresses this issue to improve customer service.

They priced matched a 20 dollar oil filter for half the price, without me even knowing there was a…read morebetter deal! Appreciate it so much!!

Kenny that works here is an incompetent POS. I called ahead to ensure that my 2014 Jeep GRAND…read moreCherokee could have my batteries replaced which I was assured yes. it required a tow to the place and when I get there and proceed to purchase the replacement battery he runs out of the store claiming they will not replace it and that I told him Cherokee not Grand Cherokee. I would have accepted the mistake but the scumbag decided to lie about the situation and for that no one should ever use this place. incompetent untrustworthy employees

Fast, efficient and friendly. Went in because my car wouldn't start. I got a jump to get there. It…read morewas 8:30 a.m. on a Saturday. Got help right away. I was afraid I was going to have to play the "helpless woman" card and ask them to change the battery for me, but he tested it first to verify the battery needed to be replaced, showed me my options without pushing me toward one or the other and then just went right out to change it. Took about 15 minutes total from when I got there, including a little extra thing he said he has to do anytime he changes a battery. And, unlike everything else these days, they don't ask for a tip when you check out, although you would think they could/would since they do actually perform a service for you.

I come to Napa not to get garbage parts, but today I seems as if they are also letting they quality…read moreof the part they sell slip. Purchased premium caliper with the mounting bracket and when installing the bracket the amazing quality of insert that was placed into the bracket stripped out when torqued to the Ford spec of 185 ft-lbs.

I called twice, put on hold both times, disconnected both times. I guess fixing my Jeep won't…read morehappen today, but I won't be calling this store back again.

Excellent service and assistance. I needed to get a hitch installed and they were able to get it…read moredone in about an hour and did a fantastic job. Pricing was very good and 1/5 of what it was at the dealer. They were also very helpful and knowledgeable about activity racks. Pricing was fantastic.

Incredible customer service, got us in within the hour for hitch installation when another company…read morefell through. Absolutely saved us from drastic measures. If anyone in your life needs a hitch, send them here! You will not be disappointed.

Gregory was so kind from the moment I spoke with him on the phone until I showed up the next day…read more He remembered me and my specific issue which was very impressive. He worked quickly to get the car 4 new tires and made the whole experience quick, easy and enjoyable. Thank you I watched all the employees there working so hard to make everything run smoothly. They even hold the door for each guest. Highly recommend!!!

I think we can all agree that the safest way to drive is to abstain from driving but if you are…read moregoing to drive you need the best rubber for your needs. Discount is where I get my rubber because I want the confidence of knowing that my rubber is in the best condition possible and protecting me from unwanted accidents. What ever your rubber needs might be; if you want those low profile tires with the thinnest rubber possible so you can really feel the road Discount has you. If you want thick knobby tires to get wet and sloppy in the underbrush, Discount is also for you. So regardless of what you are packing in the undercarriage......if it's a respectable and reliable 4 lug number or a massive 8 lug beast Discount has the rubber to help you avoid any accidents and allow you to enjoy the drive regardless of the road you are on. Even if you are like my buddy Ryan and do most of your driving by yourself on short trips Discount will help you get there safely.

Have to say, Glenn, the owner is a hell of a salesman...Nice enough. Tells you what you want to…read morehear to get you in....after that, in my personal experience, all downhill. Brought my VR4 to them, specifically to pass emissions and make sure everything was sound. Fixed a couple minor vacuum and electrical issues caused by previous owner, and new CAT....and guess what....while the car sat underneath a tree for 11 months, and a number of emission test attempts, still couldn't resolve the emissions issue. His resolve, was to register the car in another state. Fed up with situation, I went to pick my car, to find that they had to jump it to get it started. Rains charged me for a new battery, that I had to replace a month later. They're an upgrade, bolt-on shop for newer cars.....Again, 11 months and couldn't resolve or even find the actual issue causing the emissions test to fail. I didn't bother writing a review at the time; just wasn't worth the effort, but as I was customizing my car after the occurrence, I found another VR4 owner who had a poor experience with Rains, but that's his story to tell. So, I wanted to make other people aware about the shop and how they do business. I have all receipts and documents, which shows timeline and obscene costs, if debated or questioned on the facts. Now, I'm sure the owner, will reply and try to talk himself out of the factual occurrences, by either downplaying the situation or speaking poorly of me. That's fine. But facts are facts....for a "pro" shop to have a car for 11 months and can't resolve a emissions issue on a car with only 62K miles on it, is just ridiculous.

Made an APPOINTMENT to have my Jeep towed in for low compression, two weeks go by and I don't hear…read moreanything so I give them a call and they tell me they haven't gotten to it yet (why did I make an appointment then?!) Ok whatever, I wait another two weeks and they finally call me to tell me they THINK there's some broken springs in the head but need to tear it down, I give them the ok on the tear down. I wait ANOTHER 3 weeks and then they call me to tell me that my car is ready! Wtf?! Ok so what was wrong with it? What kind of parts did you put in it? What if I wanted them ported and polished? Zero communication, they just decided to fix it. I didn't give the okay to fix anything! Just to tear down the heads! So I ask what was wrong, I was told there were broken springs and they replaced them with all forged parts, and the wait time on port and polish would be months and same with built thitek heads. Which is complete bullshit, bc I called around.... So I ask how much the bill is and the owner tells me $8k!! I tell them I didn't authorize any repairs and he says they can tear it back down but still going to be $4k. At this point I don't don't want them even touching my car anymore. I bite the bullet and pay $8k.. not even 2 weeks later I notice there is a substantial oil leak in my garage I take it to another shop and they tell me I have a rear main seal leak and missing/mismatched bolts on my oil pan!Thank god I was watching my oil pressure or these dipshits would've made me seize my built motor!! At this point I'm livid, so I call them to tell them they fucked up. The owner tells me that they didn't go anywhere near the rear main or oil pan. Well who the fuck did then?! It didn't have any leaks before I brought it to them and no other shop has touched my car since the motor was built. The block was painted so you can tell someone was in there because they put in the mismatched bolts in the oil pan. They of course denied, denied, denied...GO FIGURE RIGHT?! so now I get to pay another few thousand to have my rear main done bc of these crooks. Basically their customer service is a fucking joke just like their workmanship. Save yourself ALOT of money and a HUGE headache and just AVOID AVOID AVOID this place!! Wish I could give 0 stars!! Go to CAP performance in denver if you want someone that knows wtf they are doing and are honest and stand behind their work. Customer service is 10000 times better also...

My 2011 Subaru Outback is the first brand new car I ever bought. My neighbors recommended K-Motion…read more(now EAS). They got my car ready for a long road trip, and then troubleshooted a longtime thermostat issue the dealer overlooked, that kept causing the a/c to fritz and the radiator to blow up. Greg and Jeremy and the mechanics all knew I had no intention of giving up on this car. They treated it like it was their own and got to the root of the issue, gave me a loaner to take to the mountains. They kept me informed about the costs. We're using this local K-Motion (EAS) for all our vehicles now! Beyond grateful for their attention to detail!

They have been trying to get my hydro steering from blowing up! 3 times stranded and twice in my…read moreneighborhood. They have a high hourly rate. Put the wrong fluid in the hydro steering twice at least! 1000 miles in a year and blew again! Got contact jeep mobile mechanic and was appalled how bad all the hoses where and absolutely clogging a hose and blue up! Over a year of this! My mechanic took 3.5 hours to rerun the hoses and get one hose the had made was 2' too long! Finally admitted to me they have no idea on hydroponic steering the 5th or 6th time! Why did they admitit then? And change me $250 an hour out maybe closer to $300. Just tell me and I'm tale it to someone who does! So much more to this story! Took 6 weeks to cut a notch in the air filter box to help one hose clear. Don't mess with Greg, and deal with Jeremy. He's so much better! Getting info from Greg is like pulling teeth! Still not quite sure why it was 6 weeks? Half the hoses are worn down and pretty sure they have replaced most at this point. Just don't go there! They are owned by eas auto.