Misogynists work here. I'd never actually been to an auto zone before today and I won't be…read morereturning. I had been having an issue with my cars rear fender piece popping out, even if I push the piece back in it'll inevitably come out again. This was actually the second auto part store I'd been to today and my treatment was just as bad if not worse than the first store. In the beginning of the interaction, the employee was actually super helpful. He listened to my problem, walked me to the part I needed and then helped pick out the right one. He even offered to check my car to make sure the part would actually work. We got outside and he takes a look at my car, first at the broken side, and then at the normal side then back at the broken side again. He then informed me that the part I thought I needed wouldn't actually fix the problem. This is where the interaction goes downhill. He then says, and I quote, "do you have a boyfriend?" THEN PAUSES for a second before continuing, "or a dad or other male figure who knows how to use a drill?" WHAT THE HELL!!!!! I just kinda stood there in shock because I know how to use a drill. It's 2022 I shouldn't have to say this but I don't need a man to help me fix my car! I am competent on my own!!! He continues to stare at me waiting for an answer so I panic and just say "yeah I know someone who can help" He then goes, "alright yeah have him look at it and he'll fix it for you." WTF!!!!!! So naturally I asked him to elaborate so I could "pass it on" to the imaginary man who is going to repair my car for me. He explains it to me as if I were five. I am not one to pull a "Karen" so I played nice during this whole interaction. After he walked back into the store, with the part I did need but didn't purchase because he said I didn't need it, (spoiler I went and bought it from elsewhere and now my car is fixed) I drove off, pretty damn pissed and decided to never come back to AutoZone again. Not that I need to validate the fact that I can use a drill, but I have worked in construction before. Also the solution he proposed for my car was not viable and would have done more damage than necessary. Thanks auto zone

Customer service at this Auto Zone location is unmatched. I have been in a lot recently and they…read morewere always able to help me find what I needed. I have been to other Auto Part stores and none of them can match the excellence of this store.

Writing this review to thank Andrew the store manager, I stopped in here on Tuesday driving home to…read moreBerkeley, CA from Seattle, WA and I don't know much about cars but I saw a warning light and a quick google made me think it was my oil since I had hit the milage for my next service during my road trip. Andrew came out to check my oil and taught me the proper way to check it myself before helping me find the correct product for my vehicle and helping me add the oil. There was almost none left so I am so grateful I stopped and was met with such friendly and generous help, give him a raise!

Brandon helped me out today with bulbs. Excellent service. I will be back. Thank you!read more

After taking a road trip with my daughters the previous weekend, I received a low tire pressure…read morewarning that indicated I may have a flat tire. I arrived at Discount Tire in Medford at 5:56 p.m., just before closing, and was concerned I might be turned away. Instead, Daniel and Steven immediately stepped in to help. They didn't look at the clock or tell me to come back the next day. They quickly inspected the tire and explained that if the nail was in the center of the tread, the repair would likely be free, but if it was in the sidewall, replacement might be necessary. After putting the vehicle on the lift, they found the nail was in the center of the tire and were able to complete a quick patch repair. I was back on the road in less than 15 minutes. I truly appreciate Daniel and Steven's professionalism, customer service, and willingness to help at the end of the day. They went above and beyond, and I'm grateful they got me safely back on the road.

Had a 445 pm appointment, I was greeted at the counter by Richard. He and I discussed my situation…read morewith my tires as we went to look at them. Richard looked at wash tire individually and recommended I replace them. I decided in the tires as Richard was writing up my invoice he offered me free mounting and balancing since one of their competitors was offering the same deal. These guys from the time I walked in until the time I walked out were true professionals. Thank you Richard for your honesty and recommendations on my purchase. It's good to know people like you still exist

So impressed by the TEAM at Oregon Truck & Auto Authority they definitely set the bar for Quality &…read moreService. 5 star Communication, flexibility, punctuality, & completion. 5 star Spray lined our truck bed and truck shell exterior coating. I will never use any other shop for my custom off-road accessory needs. Thanks again Oregon Truck & Auto! Tony Cantu

They took time to help me understand what might be happening with my tonneau cover and possible…read moreremedies. The original installers were not available as they were too busy I guess. I don't think they supported or sold my model a anyway. I look forward to seeing how this goes and will finish the rating after going back. All the reviews reflect my experience with them so far

Friendly, accommodating, fast working, and great team to work with! Thanks again! Always…read morerecommended highly.

Took my sons. Are here it took forever just to get a quote. They repaired it and 2 months later it…read morewent out . 1500 dollars to repair their new a.c. and they stood behind nothing.​

After working with several dealerships, Tosha was the first person I connected with who truly…read morelistened to my needs. I was searching for a special birthday gift and anniversary surprise for my wife and wanted a payment that fit comfortably within our family's budget. Noah and Tosha took the time to find the right vehicle and put together a deal that worked for us without overextending our finances. Once we found the perfect two-seater for my wife, Noah had everything cleaned, prepared, and ready to go within hours so we could complete the purchase that same day. A big thank you as well to Frankie in Finance for making the paperwork process quick and seamless. The entire transaction was completed in about an hour. Excellent customer service from start to finish. I highly recommend BMW of Medford, especially Noah and Frankie.

Went in for my Recall and ended up having SUNROOF problems when I got it back. and then said the…read moresunroof was like that when they got it. when it Was working fine befor I brought it in... then asked if I wanted to be charged to service the sunroof. lol NO Your not touch in my car again.

Great customer service! While one has to schedule several weeks in advance for a repair (so many…read moresatisfied customers), they also try to work in last minute fixes when leaving for a trip the next day. I have experienced both to great satisfaction. I have every confidence they know what they are doing and can get the work done fairly quickly. I also like that they take the time to offer options or explain how something works. Will continue using them for RV needs.

Have used them for a few things in the past. Just had some tree damage and wanted to use them for…read morethat also. Communication about the repair was nothing short of incomplete and frustrating. Makes me wonder about their ability to be thorough with a repair job. There had also been an issue with a prior repair and the communication was horrible. I've changed my mind and am finding a new dealer.

Had to find me a rare light bulb for dash controls. After contacting lithia who could special order…read moreit, I decided to check out NAPA first. They took the time to pull all kindsa bulbs to check for sizing. Eventually we found one that was damn near close. Was super stoked to find it worked and I didn't need to special order... Not to mention I Paid 5x less at NAPA!! Great service and help... Thanks to the parts girl who's name I didn't catch.

starter went out on my boat and I had one more day til my dad left to go home and I really wanted…read moreto take my dad out and thanks to the guys at NAPA being awesome over the phone and so friendly when we picked up the part we needed.