Great Value, No nonsense haggling. Just Batteries=Just Good Service and Quality Productread more

I'm a used car dealer in Concord. I've done business with Dan and Shawn for years and would not…read moreentertain thoughts or switching to another supplier. Best prices and service for batteries I have used in my thirty plus years in the business.

Couldn't be happier with this place. Owner always takes care of you regardless of how much he's…read moremaking on a sale. Solid owner, solid business!

Awesome staff and awesome products at awesome prices!!!! Stop in and tell them SK Mobile sent you!!!read more

I had an outstanding experience at Batteries Plus thanks to Alex. He was knowledgeable, honest, and…read moreincredibly helpful. Instead of selling me a brand-new key fob remote, he let me know I could simply replace the shell, which saved me a significant amount of money. Alex even took the time to find the exact replacement shell for me on Amazon. It arrived today, I installed it myself, and it works perfectly! It's refreshing to meet someone who genuinely looks out for the customer's best interest rather than trying to make the biggest sale. If you need batteries, key fobs, or other services, I highly recommend Batteries Plus--and be sure to ask for Alex if you can. Excellent customer service like this deserves to be recognized!

Bought a motorcycle battery from them. Was always charged. Dead 6 month later and they don't…read morewarranty it. Absolutely would not recommend doing any business with them. The battery is in the warranty time frame.

I purchased the replaceable battery for my key fob from Park and Woodlawn location, that has since…read moreclosed. I came in the Pineville location and they helped me without a hitch. Great customer service.

Each time I have been in this Batteries Plus store, I have been greeted right away and helped…read morequickly with batteries and the installation of them. I recommend them.

These guys are awesome. And I am not talking about their tech. Their problem solving skills…read more They helped us navigate the incompetence of Spectrum mobile. They weld their critical thinking better than any Jedi master. Mace Windu can sit down and shut up when he is in their presence. Kudos guys and thank you.

We popped in just because we were in the area and needed a certain battery…read more They were extremely helpful here and made sure I could find what I was looking for. We ended up utilizing extra services that we didn't even plan on using. They will replace your key fob here with their kits that they sell. We paid about $40 - $60 (I cannot recall the exact amount now)for a kit and for them to replace the FOB and make sure that it was working. All in all - it was a successful visit. If I needed to shop for batteries I would definitely come here again.

Avoid this place. They will try to jack up the price to 60…read moredollars per battery. Not worthy for 3month warranty they give you. Buy new in stores they will give you a 5 year warranty on most batteries.

I have dealt with battery shed for years with no problem. Now I have a little issue and I won't…read moretotally write them off yet but I am upset so I am going to talk my shit. I bought a battery for my husband's truck on yesterday and got it over to the truck and it is the wrong size. I don't live in Charlotte anymore so now I have to drive from Salisbury to to Charlotte to trade it in for the correct battery. I don't know anything about batteries but I knew it looked bigger than the one we had. Now Saturday I get to battery shed to return it at about 1:50pm at the car wash because they are in the middle of moving buildings and they aren't there. So I go to the old location and go back to the front door and this guy won't come to the door to talk to me and just yells they are close. On there websites it shows they close at 4 pm. I am trying to state my case but he isn't trying to hear me so I go back to my car to call and get no answer. I wait about 15 minutes and calls back and he answers and says they are closed and they close at 2pm. I told him I was just there a little before 2 and you told me that y'all were closed and also that it says the website that you close at 4pm. He says the website must have the wrong time and they are closed and open back up on Monday @ 9 am. Now I am heated I have made 2 trips from Salisbury to get this battery and gas ain't cheap. So now I am in limbo until Monday. Wish me luck!

Great place to pickup a battery. With little or no usage…read more Great people to work with. This place is easy to find off 321A.

I walked into the Mooresville location yesterday with a battery I purchased from this very store…read morejust two years ago--still well within its 4-year warranty. I had already removed the battery from my vehicle and driven 30 miles to return it. Although I'll refrain from calling out individuals by name, I was immediately told that the battery needed to undergo a 24-hour test to determine whether it would hold a charge. Then I was asked, "What do you want to do?" I explained that my truck was stranded and that waiting 24 hours simply wasn't an option. My concern received no meaningful response. Instead, my only choice presented was to purchase a new $270 battery while the original one was being tested. I was warned that if I installed the new battery, it would be considered "used" and non-returnable. I explained that this put me in a no-win situation, and only then was I told I might receive a refund if the original battery failed the test. To avoid being stuck with a non-returnable battery, I borrowed a car overnight and waited for the test results. When I called the next morning, I was told they never actually performed the test because they "have to take the batteries off the chargers when they leave for the night." Instead of acknowledging the inconvenience this caused, the employee launched into a long explanation of store policies and excuses. When I explained that I had borrowed someone else's car because of the misinformation I was given, I received a half-hearted "sorry"--delivered with an attitude that made it clear they didn't care. When I said I still felt I was being misinformed, the employee replied, "I resent that insinuation, and I need to take care of another customer." Then he hung up on me. After driving 30 miles, being misinformed, having my time wasted, being left without my own vehicle, and receiving dismissive and unprofessional treatment, I can confidently say this has been one of the most frustrating customer service experiences I've ever had.