They are good and honest …read more Show you exactly what's wrong . You know they are good by all the cars in parking lot . You don't have to wait long either .

Don't use this company they fixed my power steering pump and 2 weeks later it went out and they…read morerefused to fix it this company is a scam!!!!!!!!!!!!!!!!

I went by today to get new headlights and the staff were very friendly and helpful! They went above…read moreand beyond to help me.

The store manager, the man with the ponytail, is extremely rude, arrogant, and utterly…read moredisrespectful to women. I suggest you find somewhere that actually has people working there that know how to speak to customers without degrading them or yelling at them. This manager is the most unprofessional manager I've ever had to encounter, he has no training whatsoever. If you want to be yelled at, talked down to, and have a horrible experience this is the place for you. If you actually want to encounter someone that is a half way decent person I would literally suggest anywhere else. It's shame people have no common sense or decency about themselves anymore. Do better.

I can't say enough good things about this store. I had a blowout over the weekend so I had my truck…read moretowed here. I came in today and they took care of me and kept me updated on the process from beginning to end. I'm a happy customer.

I have been going here for several years. Their staff is polite and professional. Their tour…read morerecommendations worked out well for my Toyota RAV4.

My family and I drove to Tennessee from Bama. in the midst the went haywire on us. I pulled into…read morethis town and man these guys were helpful and I wish I would have gotten everyone's name because they detest e a shot out! They made sure we were back started! Gary, and the two other fellows Thank you!!! We were too far away from home! And you guys save the day!

This is my favorite auto parts store. They give life time warranties on most of their major parts…read morethat go on your vehicle. Just keep the receipt in your car in case it goes bad for. They are usually pretty knowledgeable and can help you trouble shoot your problem.

I tried to go to AutoZone but the employee was too busy on her phone to help me so I went next door…read moreto Advanced and I'm glad I did. I was an EXCELLENT experience and the lady could not have been more helpful. Heather M is the name on the recipe, I hope that was the name of the lady that helped me. She deserves a raise!!

Devon and Raul were the most professional and helpful customer service reps. I appreciate your…read morehelp. I went in with a question and it was apparent I wasn't going to make a purchase yet they were attentive to my needs and very helpful on answering my questions. Thanks

Brought my car for the first time to this Toyota dealership for service. It was very easy to make…read morean appointment with a representative over the phone. Upon showing up, the service rep that assisted me, Mr. Andy P. was very attentive. He looked at the history of my car services and was able to determine what needed to be accomplished during this maintenance service. He was extremely professional and very pleasant to work with. I did end up staying and waiting for my car since I live about an hour away, and the waiting room inside is extremely comfortable. Tables and chairs were nice, I was able to work on my computer while I was waiting. The facilities are great, and all of the personnel I came in contact with, including Ms. Angelina C. were exceptional.!! Although this dealership is approximately one hour away from my home, it is absolutely worth the drive. The service is fantastic, they don't try to find needless "issues" with you car, don't overcharge for services....and I can't say enough about the representatives here! When my car was done, and he walked me out and thanked me for my business. What a fantastic place!!

Funny when my wife brings her car there they magically find the brakes are almost gone (when they…read morehad roughly 75 percent of pads and great rotors). And this last time told her they can't replace a battery in the key fob and she would just need to purchase a new fob. Absolute fucking crooks. Wouldn't trust them to put air in my tires.

I had flowmaster 40's put on my Lincoln mk Lt. I wanted something subtle and Michael said " trust…read moreme you'll like it" they finished but did not call me and the end result sounded factory. As far as I'm concerned they ripped me off by $350. Fkng a holes.

Went to maxi in red bank over the thanksgiving week while out of town and needed a new water pump…read more Upon initial contact the gentleman was nice and worked me in since I was close to the shop. When I arrived the gentleman at the front desk was bothered by the fact that I was dropping it off and once I told him I had already spoke to someone that was going to get the car in and do the repairs, he reluctantly took my keys. My wife calls to check the status 4 hours after drop off just trying to come up with a game plan as we were over 500 miles away with no other transportation. The gentleman the. Told her it would be close to closing or a little after, so I got there at closing and buddy that mechanic didn't even let me finish speaking before he started being a complete jerk. The family that took me to drop me off, went in with me and left just as floored as I was at the way they began speaking and treating us. The morning after picking the car up at 10pm the night before, I checked the pieces under the hood to find everything they touched had been broken that was brand new when I dropped it off. Was finally able to speak to someone after providing proof from a local to me repair shop that even stated the issues were a result of the damage. The establishment refunded me for the labor cost that we paid to have them screw our car up and then had the nerve to blame everything on the mileage of the vehicle and my rudeness was the cause for the issues we are having. I requested they pay for the damages they caused to my vehicle and they have ignored me since then! I would not recommend this business to my worst enemy. They are a joke and will come up with every excuse to not be held responsible for their crappy work. I have pictures of everything and if I could post them here, I would! Beware and ask around before using them because I have already heard of two local people that I know of in the last little bit that have gotten their vehicle back messed up and they refuse to fix the issues they know they have done wrong. This place is a joke that preys upon honest people that need car repairs! Don't use them!! I understand everyone has things going on that can complicate their day or make for a long day but that is life and no excuse for poor service and work with no quality at all.

Joe was on scene in 10 minutes and loaded in 15. Thanks! Quick and professional. Careful with carread more

Jacob arrived within ten minutes of our call to Honda Roadside. He was professional, fast, great…read morecustomer service, friendly, and just a superb guy. I highly recommend Norris. Ask for Jacob!