The customer service here is great. Always helpful, and they go above and beyond to help. I was…read morebuying oil and a filter when an employee made sure I was aware of a special coupon relating to a specific brand. Saved me $30

Set up a warranty battery replacement through this store. Was told they could provide the battery…read moreand perform the replacement. Got to the store and was told to bring the battery in myself. Asked for a socket wrench and the sales rep rambled about tool rental fees before finally confessing they didn't have a tech on site that could do a battery replacement. It was late in the day so I get they didn't have the right tech, but wish they were more direct. Complete waste of my time.

Nate went above and beyond to be helpful and make sure I was confident getting back on my roadtrip…read morehome today was everything I needed and more after finding my bumper clean off this morning on Mother's Day

Came here to replace my daughter's car battery. Cashier wasnt very friendly but he helped me from…read morefinding a battery to installing it for me. It was done very quickly and efficiently. That's a 5 star service to me.

Daniel helped me in so many ways I really appreciate the problem solving and information. As a…read moresingle woman, he was respectful and kind.

Jeremiah helped me replace my battery today, which turned out to be a chore due to some warped/old…read moreparts. With every annoying obstacle that popped up during the process, he was gracious, persistent and patient. He didn't give up and made sure I drove out of the lot with my new battery. His customer service was kind, thorough and attentive. Give this man a raise! I greatly appreciate your help today, Jeremiah.

Fantastic service! They squeezed me in on a hella-busy day. My little car is zooming again!read more

Overall decent experience! I got a flat tire and had no spare so they helped me get a replacement…read moreand fixed in a decent amount of time.

Went to this location for a VIN verification for an out of state title. Was in and out in less than…read more10 minutes. Surprisingly pleasant experience!

I guess they just hiring anybody here, took my 2019 Audi to do emission. Tell me why on gods green…read moreearth would the emission place fail me for not knowing how much my Audi tows. Must've hired the Lincoln tech special ed boys. Took it to a different emissions passed with flying colors. Do better.

Not only is their customer service terrible, but their drivers almost caused several accidents on I…read more25 this morning weaving in and out not signaling and cutting people off

After spending thousands upon thousands of dollars with McGee they will not get another cent from…read moreme or anyone I know. In the last 2 years things have really gone south. Today was the last straw for me. I called around 2:30pm to inquire about a tool that they showed to be a dealer for. The first guy on the phone was great, if I would have only ask for his name... They had the tool. Great! Let him know I would be down before 5pm to pick it up, this tool is $1,500 I then called back at about 4:15 (in my car driving there) and spoke with Rich, I let rich know that per the map on my phone I would be there right at 5... map showed 4:59 arrival time. I ask to do what ever was needed pay for the product by phone so that I could walk in and then out. I was told that they close at 5pm sharp. I ask if there was anyway they could or would stay 2 min after 5pm. Again Rich refused to offer any option and provided the opposite of customer service but more of a I don't care attitude. I lost my cool and stated "really your telling me that you aren't willing to wait 2 min for someone spending $1500 f%*#ing dollars".... catching myself I then apologized... Rich was so kind as to remind me that he was walking out the door right at 5pm as to agitate me further. I arrive at 5:02pm and Rich made true on his promise.. Doors were locked and I wasted over 2 hrs of my day driving there and then driving back. Thank you McGee for ensuring that I, my company and hopefully anyone I know and people reading this never spend a dime with you. I am a pretty reasonable person and have never experienced anything like this complete service failure in my 34yrs on this earth

Did you know!? This place is a family business and they have been doing this work for many years in…read moremultiple locations. I found everyone there to be Super kind. They took the time to hear my concerns and help me decide which car starter to buy! I am happy with my purchase and I will refer this lovely family business to everyone. Also: I've been in sales my whole life and I have to say, these guys did such a great job start to finish. A+

For car alarms and tinting...A+ customer service and installation... when it comes to adding sound…read moreto your car... D on installation... the mic and other cables were hanging, the subwoofer box wasnt tied down and sliding in the back, it didnt have the fuze to blow out so it blew out a sub on the first day.... but i took it back and also added a epicenter and the littlw homie in the front desk personally fixed EVERYTHING... waz it a hassle.. im not gonna lie, yes it was.... will I return there... yes i will... if they dont get it right, theyll make it right

Just bought a used 2017 Subaru Outback from them! Made the process super simple, showed trustworthy…read morework and repairs, and I could tell the car they chose to buy was in good condition. The biggest reason why I trust them is their repair work they've done on their own cars as well as servicing other vehicles (outside of the ones that they sell) showing others trust their opinion as well. Would definitely recommend and plan on coming back if I need a new car in the future!

We were looking all over for a decent used car, and everything we found was overpriced and in poor…read morecondition -- until we went to Japanese Car Connection. The cars here are clean, well cared for, and reasonably priced. We finally found the right car for our family. What really stood out was the integrity of the sales/shop manager. You can tell they truly care about the quality and safety of the vehicles they sell. My son is a mechanic, and during our conversation the manager said something that really stuck with us: "If I wouldn't feel comfortable with my family driving it, I wouldn't put it out there." That level of honesty and standards is hard to find these days. Not to mention the 3,000 miles/ 3 month warranty what is unheard of for a 12 year old car. Highly recommend Japanese Car Connection if you're looking for a reliable used car and people you can trust!