Jessie is a great sales person I came in for a few parts and he answered all my questions and even…read moreoffered to help me with my wipers. They don't make too many sales guys like him anymore. Very knowledgeable, kind and respectful. Thank you Jessie! I will be returning for anything my vehicles need.

I was standing in line waiting to buy some parts today 6/2/23 at 5pm when i overheard the employee…read moreGregory Drake telling a customer, "u aint even the customer why the F*** u even talking to me". There were 2 guys at the counter trying to get apart and the disagreement was that Gregory was trying to tell them that the power steering hose was the same hose as the radiator hose. I could see both sides getting frustrtaed but Gregory stepped out of line and started telling them to get the F out and he dont give a F. So i said hey man, you're the employeee man, bring it down a notch. He turns to me and says "i dont give a F what u think". I said oh yeah how about I call your district manager. Even if the customer steps out of line its your job to bring it down a notch. I said you gotta keep it professional. He said call the district manager i dont give a F***. He said you dont pay me and i said yes i literally do without customers you dont have a job and his was response was F*** you. The assistant manager (short older white guy with a beard) was literally standing right in fron of me and i said something to the effect of like is this how yall do things and he said ill talk to him, "gregory take a walk and cool down" and then gregory said man F*** this im going home. I walked out and wont be back if thats what they think of customers to speak to them like that and a manager that clearly lets it happen.

Great service, great people, family owned and operated business! The pricing is very fair and…read morehonest for the services provided. I will not go anywhere else as long as they are in business hands down!

Best of the best! Quality work. Alex was is very detailed in his work. Glad we can do business…read morewhich such good hard working people!

By far the best customer service I have ever received when getting maintenance done on my vehicle…read more The team at Discount Tire in DeSoto at 1155 N. Interstate 35E was moving like a NASCAR pit crew. The energy and teamwork among everyone there were so impressive, they almost had me ready to pick up some tools and help out! The parking lot was completely full when I arrived, and somehow this team managed to get everyone taken care of and clear the lot within an hour of closing. Despite how busy they were, I never felt rushed or overlooked. Another huge plus--they didn't try to upsell me on anything. They listened to what I needed, took care of it, and provided outstanding customer service from beginning to end. Jacob and Skyler were the individuals who personally helped me, and they were excellent, but the entire team deserves recognition for how efficiently and professionally they worked together. If you need anything tire-related done to your vehicle, RUN, don't walk, to this Discount Tire. They've earned my business and a customer for life.

They have an easy online appointment process. This really sped up the service time. I had about a…read more15 minute wait before my appointment started, but the manager apologized for the delay. My tire rotation and balance were completed in about 45 minutes. The waiting area was clean and comfortable. They usually have bottled water but none was available this day.

I never been there before but I know that it was right in the middle of that ice cream shop and…read moreStarbucks. I searched this store up to see what it was because it said for lease. I tried opening it but my mom said that it's closed permanently. I wondered why this store is closed for a reason. Maybe they just weren't making enough money or something else.

Like this place. Purchased my Burberry sunglasses here. Merry Christmas to me. The guy was…read moreknowledgeable and helpful.

Just moved back to Texas and stopped in because I had a slow leak in my tire. They fixed it in…read moreunder 10 minutes for $10--it ended up being a small nail. I later came back for new tires, and the experience was just as great. The team is incredibly kind, welcoming, and always greets you with a smile. The service is straightforward, the work feels safe and high quality, prices are reasonable, and they work quickly. Definitely a place I'll keep coming back to.

Hawk treats their customers like family. They dont try to sell you things you dont need. They…read morehave fixed my daughter's car after Firestone fixed their machine to say it was out of alignment and needed new tires when we already had new tires. Hawk said she didn't need any of that. Today they are fixing mine. I thought I needed an alignment but didn't. My 3 tires were bald and battery needed replacement. It hasn't been starting right or not at all. The cable was corroded but it was the battery. I was about to drive to San Antonio to pick up my boat. Thank goodness I came here first to make sure it was ok to drive that far. A blowout towing would not have been good. I highly recommend Hawk Auto Services They are trustworthy professional, honest and provide only what you need done and offer exceptional service.

Went to get an oil change today. Nathan provided terrific customer. Great value. Definitely…read morerecommend!

I came in for an oil change for my 2019 Honda civic first thing in the morning between 8-830 and…read morewas out within 20min. Kameron and Joseph were quick, attentive, informative, and transparent. I've never been to a jiffy lube, always went to a dealership, but I was tired of dealerships making me wait two hours for an oil change to get done. I wasn't aware of the pricing and that's my fault. Full synthetic oil change is gonna run up at least $100 here. Didn't expect to break the wallet like that. But you know what? It was worth the exceptional customer service alongside my car getting fixed quick. They also washed my windows, put air in my tires, and restarted dashboard. I'll be back again.

10/10 experience. I came in on Saturday and was able to pick up my car Monday. Great customer…read moreservice and communication. Quick and easy. I can trust them with my vehicle in the future!

Had gotten a flat tire, put the spare on and were looking for a place to patch the tire. My husband…read morecalled King and they said "come on" right before close and they were able to patch the tire in less than 15 minutes. $20 and 15 minutes later we were on the road. Very reasonable and helpful.

Awesome job the service always on time Very competitive…read moreprices in the neighborhood. I've been coming here for years and they always take care of me, the best service and best prices. I come here for my mechanic and oil change work

"This place has changed management yet again, and unfortunately, not for the better. My mother has…read morebeen a loyal customer here for years, but for the first time, we have a negative experience. We recently took her car in for an oil change and inspection. First issue: the representative told me they couldn't complete the inspection because her brakes were 'bad' and offered to replace them for $150. I'm no expert, but in my experience, when brakes need replacing, there are usually noticeable symptoms--and my mother hadn't experienced any. We decided to get a second opinion. The next day, Valvoline completed her inspection without mentioning any brake issues. Second problem: they charged over $90 for the oil change. When I questioned the high cost, the representative said they'd used synthetic oil. At no point did I request a synthetic oil change. When I pointed this out, he simply responded, 'Okay,' adjusted something on his computer, and then showed me a new price around $40." Needless to say, this will be our last visit to this location.