I walked in looking for a ipod battery. I was not greeted for a few minutes, then was told they…read moredon't have that type of battery. I will not come back if i need a battery for anything else

On January 10, 2024 I ordered 2 mobile wheelchair batteries from this store When I arrived on the…read more01/11/2024 to pickup my order I wasn't greeted for a few minutes than the person; who said he was the manager was rude and nasty to me. So, I asked him to cancel my order and he got upset, so I left the store and contacted their customer service line. The young lady I spoke with was unconcern with my problem, so I requested to speak to a supervisor. She told me no supervisor was available and she would have someone call me back within 24 hours. It's now 11/24/2024 and I haven't received my refund nor a call from anyone concerning my refund.

Ordered a fob 5 weeks ago with the promise of a call soon to pick it up. Never got a call. Called…read morethem and was told it would be in soon. After being told this again I went in person to check and was told it might be in tomorrow. I asked for a refund. Seems like the personnel turns over a lot and don't know what they are doing.

Can I give them less than one star I bought a battery and now they're telling me that since it was…read moredead 2 weeks after I bought it that it doesn't have a warranty that voids the warranty that the only way the warranty is any good is if it's functioning fine that seems a little backwards to me be careful what you buy be careful where you buy it as they say buyers beware watch out for batteries plus Don't go near them run the other way

Disappointing Experience with Poor Service…read more In August 2024, I brought my iPad in for a battery replacement. Unfortunately, the new battery failed to perform as expected, depleting within an hour. I contacted the company in December and returned to them in January--well within the warranty period. At that time, Juan assured me the issue was resolved and advised that if the problem recurred, I should bring the device back. Regrettably, the iPad continued to behave as if it still had its original battery, draining quickly even with notifications turned off and no apps running. When I called today to inform Juan of my decision to return the device, he refused to take responsibility for the defective battery and declined to honor the warranty. Instead, he insisted that I pay for another battery replacement. Given that this is the second time I have received a defective battery, I find it unacceptable that the company expects me to pay again for a product they provided despite knowing it was faulty. I am extremely disappointed with their service and cannot, in good conscience, recommend their business. If it were possible, I would rate this experience a -10.

Color me impressed. Drove down here to get the battery replaced on my Mazda key fob and the guy…read moreasked if I had ever had it replaced before. I said yes, but years ago and not at this location. He said, "I'll be able to tell" and came out 2 minutes later with a new battery in my fob and a "have a great afternoon!" Buy the warranty. It truly is a lifetime warranty!

I went there to replace the battery of the watch But they didn't do that instead they just…read morescratched the watch without even changing the battery and refused to take accountability. This is a birthday present from my daughter it was in perfect condition and now it's ruined. DO NOT TAKE YOUR PRECIOUS ITEMS HERE THEY WILL RUIN THEM!! The guy who scratched the watch even said he did when I went to pick it up! But when I went to talk to the manager the next day the same guy TO MY FACE SAID THE WATCH CAME LIKE THAT!!

Great experience, getting our iPad repaired. I appreciated…read morethe quick turnaround and courtesy.

Great service. Veronica was so knowledgeable and helpful. Brent was great and helped us carry and…read moreload our heavy batteries into the car. They had just what we needed and taught us some things to help maintain the life of our batteries.

So thankful my friend recommended to call Batteries Plus about replacement car FOBs. The dealership…read morewanted an outrageous price. I called the Burleson Batteries Plus and the nice gentleman said he would order the FOB for my car and told me it should be in on a certain date. That day came and they called me and we made an appointment to go in a couple of hours later. I was in and out in less than 30 minutes with a great FOB for half the price of the dealership! Everyone was professional and friendly! Highly recommend!

Upon arriving the guys were very welcoming. I had used another Battery Plus closer to the house…read morewhere I purchased the battery I needed to be replace. It was still under warranty. The first place only told me where the two sites that had my needed battery in stock. So, I showed up to the second place, this one. They were unaware I was on my way and what was needed. My understanding the process should have been the first place should call and confirm the second site had the required battery and what was going to be expected. They had not. So, this place took control and satisfied my warranty and was very pleasant to work with. Too bad they are not closer or this would be my go to place for battery needs.

Got 2 fob batteries replaced within minutes. Great service. I highly recommend this establishment.read more

The workers are nice here. Be aware that if they order anything and it is not the correct item, you…read morewill still be required to pay shipping charges and restocking fees. I took a special light bulb in to buy replacements. I brought in my light bulb and they ordered 10 replacement bulbs for me. When they arrived, they were the correct base size but the wrong bulb (they were itty bitty bulbs). I was refunded for the bulbs, but not the fees for shipping. Needless to say I was disappointed that I would have to pay anything at all for something that they ordered incorrectly. This store does a lot of business and it seems they have satisfied customers. You'll need to try it for yourself and let me read your review. Again, very nice employees.

I was greeted as I entered and immediately helped by a friendly and knowledgeable person who went…read moreabove and beyond to be helpful.

This deserves an update. As mentioned in the past,I bout the lifetime key fob battery replacement…read morefor 3 vehicles a few years ago. The location closed where I purchased it. So I came here. It was rough going the last couple of times So today when one of my truck fobs died,I was reticent to come here but,I paid for it so,I took a deep breath and .. Great experience. The young man ask me how he could help the moment I walked in. In about five minutes I was out the door with two new batteries. This is how lifetime replacement should work. Not sure if I would do it again but,it's a good program when serviced right

This location is not as good as it once was. It is close to our house, so we've used it for all…read moretypes of batteries for years. But most recently, we got a bad bunch of 2032's, Batteries+ brand, and when we tried to return them, they said in their computer that we had not purchased anything from them in 18 months, which is not the case at all. The person we dealt with didn't care about customer satisfaction at all. We will probably try a different location, but not return to this one!