Excellent customer service from management was experienced, per my visit. He was very patient and…read moredisplayed compassion and professionalism while listening to my concern about my vehicle. He made certain that I understood the readings/codes after having used the necessary diagnostic tool to discover the problem. All was done in a timely manner. I highly recommend using their services for your car concerns and needs.

I really like O'Reilly Auto Parts. One main reason is because I get s discount from my company…read more That really helps when you have as many cars in your family as I do. I have also noticed the quality of parts are a lot better than Auto Zone and Pep Boys. The customer also seems to be much better with more muture and knowledgeable counter help to assist you with your vehicle. That really is a plus when it comes to making decision's on what parts you may need for you mechanical needs. All in all I just enjoy my experiences everyime I come and plan on coming back whenever I may need to fix on my cars.

The first and last time here!!! Needed a part that was interchangeable over 6 years of same…read morevehicle. They have an online search on their website, I had already searched and found they had 8. I wanted a certain color and they had it and all the same exact price. I called to verify, yes they did have it and also the guy said the exact price. So I drive the hour through traffic to get to them, counter guy asks what I was looking for, told him, gave the stock number and he said a higher price.......whoa, wait a min. I argued that I saw online and called, now that I am here and might not be covered in filth wearing clean clothes the price went up????? Then tries to tell me that glass was extra, when online it stated complete. And you can't remove the glass with out power to actually open it. He took me out to the yard to inspect. I said ok, but only at the online and quoted price. They did remove, moved it and put in my vehicle. I will give them that. While I was waiting inside for the guy I guess to go look for 10 min, another guy comes in saying he called about a window for an LR2. The parts guy said 80.00, the customer said no, I called and you all said 60.00, I did not drive all this way to get ripped off. No idea how that worked out. Will stick to pick n pull next time!!!!! Cheaper and you can pick out what is needed instead of it being like a jail with a warden limiting your activities!

Fast, reliable, and very helpful!! I called and asked if they had a taillight for my 2018 Altima…read moreand they said they did but would only pull it if I was there in person (sounds fair to me). I should up and let them know I'm here for the taillight it takes a while because they're really busy at that time but they got the light to me pretty fast. They had what I needed in stock and I went home with the part that same day. Awesome service!

This is the best independently owned auto parts store in the dallas-fort Worth area. I've been…read morecoming to Midway auto parts for over 25 years the people that own it are super great and super nice very helpful very knowledgeable will go that extra mile for you without even being asked to. I highly recommend Midway auto parts to anyone who is in need of auto parts or auto part advice. If they can't find the part for you or tell you where to go it doesn't exist. So come on by Midway auto parts the next time you need auto parts and you will be very satisfied here.

Fair honest people. Price was good. No games. Refered by a relationship that has used them for…read moreyears. I will use them again.

Stay away!! They messed up my car and I had to have another mechanic fix it so, in effect I paid…read moredouble the price because of them. I will not be taking my car to them anymore.

Nice auto parts store that's been in area for a long time. Workers always friendly and very…read moreknowledgeable. They tend to shoot straight with suggestions. And if your having trouble witj something, they are willing to help you out if they can. Always been satisfied when I leave.

I really like the assistance and customer service I get at this location. I will be very very, no…read morebrutally honest with you. The guys that work there are all tattooed, dirty tan, rock and roll, trailer park looking guys. They look like they'd be in a TOBY Keith music video. I mean they look intimidating, but they are the nicest most helpful guys I've encountered. I mean one guy has a vapor pipe in his mouth half the time, and the other one is griping about the music on the radio, but they are good at what they do. I call them before I get there to tell them what's wrong with my car and they give me potential diagnosis of what it could be. I appreciate, Kris, Jason, and I forget the rest of the guys names, but they are awesome. Keep up the great work. I hope this doesn't go to their head. Updated a year later: Customer service is still great. Got a new car and one of my lights came on. Went in to ask if they could tell me what it was. Turns out it was time for an oil change, which confused me because the dealership told me they put synthetic oil in and I wouldn't need an oil change for 6 months. So he checks it and says, go elsewhere because the dealership maybe ripping me off. He even told me which type of synthetic to get. Even when I went in just for tire pump caps, they were so polite, and helpful. I love this location.

Jessie is a great sales person I came in for a few parts and he answered all my questions and even…read moreoffered to help me with my wipers. They don't make too many sales guys like him anymore. Very knowledgeable, kind and respectful. Thank you Jessie! I will be returning for anything my vehicles need.

I was standing in line waiting to buy some parts today 6/2/23 at 5pm when i overheard the employee…read moreGregory Drake telling a customer, "u aint even the customer why the F*** u even talking to me". There were 2 guys at the counter trying to get apart and the disagreement was that Gregory was trying to tell them that the power steering hose was the same hose as the radiator hose. I could see both sides getting frustrtaed but Gregory stepped out of line and started telling them to get the F out and he dont give a F. So i said hey man, you're the employeee man, bring it down a notch. He turns to me and says "i dont give a F what u think". I said oh yeah how about I call your district manager. Even if the customer steps out of line its your job to bring it down a notch. I said you gotta keep it professional. He said call the district manager i dont give a F***. He said you dont pay me and i said yes i literally do without customers you dont have a job and his was response was F*** you. The assistant manager (short older white guy with a beard) was literally standing right in fron of me and i said something to the effect of like is this how yall do things and he said ill talk to him, "gregory take a walk and cool down" and then gregory said man F*** this im going home. I walked out and wont be back if thats what they think of customers to speak to them like that and a manager that clearly lets it happen.