Horrible customer service. Went in today to have some batteries replaced on a battery pack for a…read moreliftkar. Right of the bat the employee was in a bad mood. And I didn't feel like driving to Cedar Hill or Arlington so I stuck it out. Our company has a corporate account with them and he said "well we're franchise so we don't do that ". He replaced the batteries and it seemed like it bothered him to do it. Last time I visit this place. Keep "your franchise " to yourself. I've been to batteries plus in Arlington, Mansfield and Cedar Hill and all of those have been awesome. For a new store you might want to re-evaluate your employees.

Very helpful and had exactly what I needed. I needed a replacement battery for my garage door…read moreopener. They had it in stock and I was in and out in minutes.

They refused to live up to their warranty! Even though there was over a year left on my warranty,…read morethe guy said, "it sat too long"! It "sat for just 2 weeks during the cold and ice storm of january 2026 and the guy would just say, "sorry, my man". A dead battery is a dead battery! DON'T DO BUSINESS WITH THE MANSFIELD BATTERIES +!!!!!!!!

We went to this store on a Sunday. No one was in the store. My wife had multiple watches that…read moreneeded the batteries replaced. The manager told my wife he didn't have time to replace the batteries on that many watches. They were busy in the back of the store. He said it would take like 45 minutes for that many watches. My wife was shocked. I went in to get his card and and told him it was so I could write a review and he got confrontational, insulted me and cursed at me.

Five Stars Service, very friendly, Stress Free Auto Care, is the perfect name for the auto service…read moreshop. Femi is very friendly and helpful welcome everyone as they walk in the door. Help you understand everything step by step. His team is courteous and respectful. I just love the atmosphere, I was stressing over my van getting an inspection, because of the different repairs needed. But the price was very costly. But with Street Free Auto Care they took good care of me.. But it was less than what I thought it would cerviceost me. TY

This request started off very well but ended up with snarky language from this company regarding…read morethe final location of my vehicle when they returned to my home. First and foremost, the cost of additional services they recommended after doing the original work, were much more costly compared to just a cursory look online by about 15-20%. Of course, they have every right to charge whatever they choose. I can live with this and in fact am using another mechanic who is going to do the work for almost half. But the real crux the issue was when they dropped off my vehicle, and after they departed, I texted and asked they move the the vehicle to the front of my home, instead they parked in front of my neighbor's home. This wouldn't be a big deal except I can drive it due to a dead battery. They responded with "We are already on the way to do other work we have. That is as close as we could get to where we could reach our tools without blocking traffic." This is an excuse because when they came to pick it up in the original position, there was concern about traffic other issue regarding the location. The had no problem working on in its original location so it made no sense that would be an issue upon returning it. More egregiously than all of this is when they appeared to get irritated with me and made this comment: "There was not a truck parked in front of they way yesterday. Have a nice day!" The exclamation point is snarky and rude and moreover the truck they implied an issue today was also there yesterday and besides truck is in front of a neighbor's house. Moreover, they drove my vehicle to my home today and regardless of anything else could have easily just parked in front of my home. I'm sure this company does good work and this is just my experience, but I rarely give critical feedback unless someone gets testy with me and that is the single reason I'm writing this review.

I've bought car and truck batteries at Battery Express before. Great service. The products were…read moregood quality and had a long service life. Would highly recommend!

Good help and fair price. Will see how the quality is in a year. Two year warranty for a $70…read morebattery. Very good deal. I will go back

Upon arriving the guys were very welcoming. I had used another Battery Plus closer to the house…read morewhere I purchased the battery I needed to be replace. It was still under warranty. The first place only told me where the two sites that had my needed battery in stock. So, I showed up to the second place, this one. They were unaware I was on my way and what was needed. My understanding the process should have been the first place should call and confirm the second site had the required battery and what was going to be expected. They had not. So, this place took control and satisfied my warranty and was very pleasant to work with. Too bad they are not closer or this would be my go to place for battery needs.

Got 2 fob batteries replaced within minutes. Great service. I highly recommend this establishment.read more

Nice auto parts store that's been in area for a long time. Workers always friendly and very…read moreknowledgeable. They tend to shoot straight with suggestions. And if your having trouble witj something, they are willing to help you out if they can. Always been satisfied when I leave.

I really like the assistance and customer service I get at this location. I will be very very, no…read morebrutally honest with you. The guys that work there are all tattooed, dirty tan, rock and roll, trailer park looking guys. They look like they'd be in a TOBY Keith music video. I mean they look intimidating, but they are the nicest most helpful guys I've encountered. I mean one guy has a vapor pipe in his mouth half the time, and the other one is griping about the music on the radio, but they are good at what they do. I call them before I get there to tell them what's wrong with my car and they give me potential diagnosis of what it could be. I appreciate, Kris, Jason, and I forget the rest of the guys names, but they are awesome. Keep up the great work. I hope this doesn't go to their head. Updated a year later: Customer service is still great. Got a new car and one of my lights came on. Went in to ask if they could tell me what it was. Turns out it was time for an oil change, which confused me because the dealership told me they put synthetic oil in and I wouldn't need an oil change for 6 months. So he checks it and says, go elsewhere because the dealership maybe ripping me off. He even told me which type of synthetic to get. Even when I went in just for tire pump caps, they were so polite, and helpful. I love this location.