Came in to buy jumper cables and battery pack for my girlfriend's car. My girlfriend asked if our…read more3-year old daughter could use the bathroom and an Employee named David responded, "We don't have public restrooms." I said ya I get that but we're paying customers and before I could ask him if she could just use it real fast he very rudely said, "that's why there's two signs one on the front and another one right by the restrooms." I told him never mind i'll just take my business somewhere else, and his response was, "go right ahead." I asked for his name and he said David. I get the not letting random people off the streets using restrooms but you definitely don't have to a be a jerk about it. There were two separate restrooms with the blue triangles on the doors... one for men and one for women. If the bathrooms are for employees why separate the bathrooms??? My co company has two bathrooms and both sexes can use either one. I won't be back ever again. Went to Oreilly's and they let my little girl use their restroom in the back then I bought their products. Poor customer experience, David needs to go through empathy training.

Change your "store hours" sign if you are not going to be open till that time. It is 7:58pm on…read moreSaturday and your sign says open till 9:00pm wtf you idiots. You even have a sign that says "always hiring amazing people" well that's a lie! Seems like your hiring lame people that don't feel like working.

A+ customer service. I bought some headlights from here that ended up not fitting (it was the high…read morebeam lights and I meant to get the low beam lights). I only found this out when installing it. I took it back with my receipt and admitted my mistake. The same lights in low beam were 10 more dollars than the high beams I purchased. They straight across did an exchange no questions asked. I have closer options living in fife but they've earned a lifetime customer for that.

They take FOREVER to check you in and get you out. I get you have to take calls but damn I see 3…read moreavailable workers and only 1 of them was handling the register and the phones. I'm never coming back here again due to slow service.

We stopped by here to check out some wheel cabs. The store was clean. There were few customers…read moremilling around. Someone noticed us walking aimlessly and offered to help. She was nice and helpful. We found what had come in for, upon going to the cash register, it turned out the caps were more $$$$ than advertised. We ended up not buying it but the service was nice enough to where we will co E back.

There was a long line someone in front of me was ordering parts which takes awhile I understand…read morethat. After waiting about 7 minutes while having to use the restroom I went to ask if someone could kindly ring me up. Elle stormed out from the back yelling at me " I guess I have nothing better to do " I said hey I'm sorry there's a line and I must use the restroom. She started yelling at me and I told her I'm sorry but you're working and I need help she kept yelling at me and stormed off again lol Elle should not be here and as a loyal customer I'll just go to auto zone . Then the other guy yelled " customer service is a two way street " clearly there is no customer service here also while ringing me up she stormed off sorry you're facing a tough day Elle guess what we all have jobs sorry you hate yours and treat young women like dirt.

Oreilly's has always been my go to store for auto parts. The staff is always great. Tobias has…read morealways shown me exceptional customer service. He's always very professional, helpful and resourceful. He definitely exemplifies the epitome of great customer service for Oreilly's. Thanks Oreilly's and express my appreciation for Tabias and extend my gratitude. Keep being great!

I highly recommend this place. 2 gentlemen working there today were very knowledgeable, helpful and…read morecourteous.

Bill is an awesome manager and true asset! Our truck broke down about a mile from his store, and he…read moreseriously went above and beyond to help us out. He picked up my husband, helped him find everything he needed, and even drove him back to the truck. You just don't see that kind of kindness and customer service very often anymore. Bill literally "went the extra mile", and was a Godsend that stressful day. Highly recommend!

There is an employee here named Andy, who is a godsend. One of the most helpful human beings on the…read moreplanet - he helped me while I was on the side of the road with my hazards flashing....I wish there were more people like Andy!

Rob did an outstanding job in every way - the work he did, the explanation, and follow-up. We…read morehighly recommend using him. We will definitely go back to his shop.

This place is the real deal. Super nice guys Rob and Nick. Bought a used boat with a janky trailer…read more Brought it in from Renton. It was worth the drive. They did a thorough safety inspection. They fixed the lights and replaced a bent axle. Reasonable pricing and very timely. Trailer is now worry free. Will get all my trailer work done here in the future.

Unrivaled Legendary Service! 5 Stars is Not Enough!We have been using Torklift Central for a few…read moreyears for our trailer, and their service and customer care have always been incredible. But what they did for me recently went so far above and beyond, it felt like old-school 1950s legendary integrity--the kind of human decency you just don't see with companies anymore.While working a temporary job out of state, I had to run back to Washington with my trailer. During the trip, I missed a wide turn and completely bent my trailer axle. It was 4:05 PM on a Friday, and I was scheduled to haul it back out of state the very next morning. Frantic, I called Torklift, and they told me to come right in. Getting caught up in rush-hour traffic, I called back to tell them I'd be four minutes late--which was after closing time. Instead of locking up, they told me they would wait. Nobody does that anymore.When I arrived, DJ and Keegan moved mountains to help me. Initially, they were completely booked out for a week. I was beside myself with stress because I absolutely had to be back at my new job Monday morning. DJ and Keegan were incredibly kind, empathetic, and understanding. They managed to squeeze me into the schedule for first thing Monday morning.I arrived Monday at opening and waited. We were all at the mercy of the parts delivery team, which didn't drop off the components until mid-day. The absolute second those parts arrived, Foreman Brandon and his mechanic Chris raced to work, thrashing to fix my trailer as fast as humanly possible. Senior Foreman "Eagle-eye" Johnny masterfully coordinated every single step of the workflow, flawlessly running the shop and managing multiple other clients at the same time. The entire team rallied together, going completely out of their way to get me back on the road. Because of their absolute tenacity, I was able to roll out of there a few minutes before closing that same day.I could never truly repay this team for their immense kindness. They didn't just operate as a business; they showed up as a team of genuinely good human beings trying to help out another person in a bind. They treated me like royalty. Torklift Central has a customer for life, and if you want top-notch work paired with unmatched integrity, this is the only place to go!

Today was a Good Day! My husband is working on his Harley and needed his Customized Crash Bar…read moreBracket cut so we went to Torklift Central to see if they could accommodate our needs. My husband is so happy with the Service that was provided! The Customer Service was Above and Beyond Awesome. They were able to answer all questions asked without hesitation. We were able to leave the Bracket there to be cut and we were told it would take about 30 minutes so we were able to go to another store and pick a few things up. I highly recommend Torklift Central!! Also easy access to turn in off of Central Avenue in Kent to their Business and great parking. The store is cleanand they even have a Raffle going on to win really cool items. We will definitely return to Torklift Central!! Look them up torkliftcentral.com

Overall pretty standard trip to the AutoZone. The store layout is extremely similar to other…read morelocations so I was able to locate what I needed quickly. The location is pretty easy to get in and out of and the entire process was non-eventful -- just the way I like my auto store trips!

Horrible employees empty store doesn't have most things like other locations. Just a complete…read morefailure of a store and staff.

I stopped in Budget Batteries in hopes that they had what I needed. It was a long shot since I…read morehave 27 year old Japanese import. I hadn't even gotten out of my car yet when I was greeted. I asked if they had a battery for "this", and he said, "I sure do!" I said I would need new terminals, and he said that would be easy. He started to explain something, but I (probably rudely) interrupted him and said, "Do what you gotta do, because I can't start it without a jump". He said, okay, and started grabbing what he needed. The battery is located under the passenger seat, which is on the left side of my right-hand drive vehicle. He had to work inside the car to change out the terminals and place the new battery. He took care not to make a mess, picked up all the cuttings, and fixed my seat and carpet. I had to have the same service done to my other JDM vehicle. I went to the Tacoma shop that time. The battery is under the hood of that one, so less work. Great service there, too; however, Puyallup service was $20 cheaper. Before I left, he asked if he could take a picture of my vehicle. You're a lifesaver, Chad! Thanks so much for having what I needed, being so cool, and getting me back on the road within 20 minutes. *Side note: I read another review, and I feel like I have to say this. I'm a female and an islander. I didn't feel any discrimination or racism.

The service was very quick, but the pricing and communication were quite bad…read more I went in to have the battery I had purchased four years ago checked. I'd been going to this store for a very long time, but it had a new manager. The manager attached a meter to the battery very quickly, which I appreciated. I didn't see the meter, and he didn't explain anything, just, "Yep, it's bad." He gave me the replacement price, which was high, but I decided to go ahead and have it done. I asked about the warranty, and he said it was five years. I said, "Does my current battery have the same warranty?" "Yes," he said, "You bought it here." "So, am I due some pro-rated discount because this battery failed early?" "I can give you 10%" "Hmmm," I'm thinking, "I'd have thought 4 years out of 5 would be a 20% discount," but I didn't know how they prorate, so I let it go. When he rang up the sale, he forgot the discount. I asked about it, and he said he could give me a slip of paper for an extra core charge when I come back to replace this battery. This was because it was "too hard" to run the sale over again. He scribbled on the back of a business card and initialed it. (It is pictured below.) Of course, I'm thinking, "So I have to hang on to this piece of paper for four to five years and come back here for another battery because you made a mistake and are too lazy to run the transaction over again?" He caught my look and said he could run it again, but he was "just trying to save me money because running a credit, and a new sale would be two or three transactions, and the card machine charges me $2.50 every time it runs a card, so I would end up losing most of the rebate." I'm thinking, "Huh?!" All this is happening at high speed, I feel pressured, and so I decide it's not enough money to hassle over, and I'm not up for the fuss. So I end up paying the full (high) price and have to keep track of what I think is likely a worthless piece of paper that won't be honored even if I just happen to be in the right place at the right time when I need a new battery sometime in the future. Nah, not gonna happen. Needless to say, I'm very disappointed, feel poorly treated, and slightly deceived. I won't go back to the store and will not recommend it to others, which is kind of sad because I've been going there for so long (when it had a different manager). Oh, well, life goes on, and it's not enough money to worry about, but the principles involved were worth mentioning. There, I got that off my chest, and I feel better now. :-) Thanks for being my online counselor! LOL.