Had an engine failure on our Sorento and had a choice of 2 Kia stores the same distance from home,…read moreso I called both. First one said would be a week before they would even look at it. Angel at Go Kia said we will take care of you right away He called the next morning to say he had a loaner for us and that Kia was covering the replacement of the engine and it had already been ordered Two days later he called again saying it was already completed. WOW! 4 days total from initial write up to drive it home Fantastic service Great communication Absolute follow through Best service we could have AND completed before the other store would have even looked at it Way to go Angel. Thank you Ed

Buyer beware: if you're considering the 2019 Volkswagen Atlas currently listed at this dealership,…read moreI strongly recommend paying for an independent pre-purchase inspection. In my case, the inspection identified $637.67 in recommended repairs. When I shared the report and asked whether the dealership would address the issues or adjust the price, they said they were unable to find anything that needed repair. To be fair, my salesperson was excellent--helpful, understanding, and professional throughout the process. The dealership allowed me to have the vehicle independently inspected, did not pressure me to move forward with the purchase, and was respectful when I decided to walk away. At the same time, they were not willing to make any adjustments to the deal in light of the inspection findings. Overall, this seems like a solid dealership, but all used vehicles are sold as-is. Do your homework, get an independent inspection, and be prepared to cover any repairs yourself after the purchase. In my case, the inspection was well worth the cost and helped me make a more informed decision.

I highly recommend these guys if you have a Toyota that needs repair. They definitely know their…read morestuff regarding all things Toyota and fixed my blown engine in a timely and fair manner. They even tuned it up 6 months afterwards because something minor wasn't quite right at no charge. They seem honest and are very approachable.

Loved my experience here. The nice folks behind the counter were eager to help me and very…read moreknowledgeable. If you have an older Toyota pick up, this place is essential.

Keo, the salesperson, was very professional and friendly. He took the time to explain every feature…read moreand design of the car, allowing me to make my decision with zero pressure. The store manager was also great. I was especially impressed by the finance manager, whose professional and straightforward approach made the paperwork a breeze. When I finally picked up my new car, the whole experience was just pure joy.

It was my first time buying a car from the dealership.. as soon as we got there, we were met by the…read moremost pleasant young man named Damian. He made the whole experience amazing. I definitely recommend this dealership, and even more than that I recommend Damian to be your sales person. We will be going back there again to get another car. Very pleased with the staff there.

Wort place ever. Won't honor battery warranties. Won't help replace battery. Tried to tell me they…read morecould look up my purchase history for warranty without any info on me or the battery. Absolutely terrible place.

Great people doing incredible work, great customer service! I always receive great customer service…read morefrom the good people who work there!

BEST CAR BUYING EXPERIENCE in my 40yrs of life. The dealership is smoothly run, cars unlocked, no…read morepressure sales, test drive smooth, car purchasing was a breeze. All digital and quick, populating all our data to each section for the purchase process. Lastly, PATRICK Ogonji is the best salesman to work with. Congenial, kind, humble and and ZERO pressure. He is so accommodating and gracious. Give him a promotion!

Great experience. I came to test drive one car, and wound up not liking it. I saw a few other cars…read moreon the lot I liked better, I was able to test drive them, while they appraised my car. They offered me a decent amount and they also were able to beat my Credit Union's % rate, so I decided to buy the car. I was in & out in about 3.5 hours. I have purchased a few cars through CarMax in AZ, and always liked their sales approach and their service dept. Eric Legg was my rep, and he did a great job, Gracia handled the final paperwork and they both got me on the road in a car I have always wanted.

Friendly, courteous and efficient! The cutest employee-three former Service Manager STILL showing…read moreup, still be productive!

Recently bought a pre-owned 2018 Honda CR-V EX-L from Lexus of Tacoma at Fife, trusting their…read morereputation for quality. That was a massive mistake. The air conditioning completely failed within 24 hours of driving the car off the lot. After taking it to a Honda dealership they discovered a completely failed compressor shaft seal and a heavily leaking AC discharge hose. It is highly suspicious that the AC worked perfectly during the brief test drive, strongly suggesting the dealership simply recharged the refrigerant right before showing the car to mask a known, pre-existing issue OR just looked the other way at the leak. When I brought this to their attention, the response from management (GM: Frank Lee and Sales Director: Michael Spektor) were completely dismissive. They hid behind "as-is" paperwork to avoid covering the $800 repair bill for a component that failed immediately. If their multi-point inspection failed to catch an active AC leak, they are completely incompetent; if they knew about it and chose not to disclose it, they are dishonest. But don't worry you get your first oil change free here because everyone is so nice here - just not when they need to pay. Not to mention on our first drive out, the splash guard at bottom fell out the bottom while going 70MPH on I-5, you can only image what they would refuse if it had hit someone or caused an accident. Not inspected I'm guessing Once they have your money, they do not care about selling a functional vehicle or respecting your boundaries. Do yourself a favor and buy your next vehicle elsewhere.

I had a nail in my tire and they removed it and fixed it up for me, the customer service was…read morewonderful and the service fast. I then had a seperate issue with my car in the parking lot and Tim came out and helped me and my son with that issue, he basically saved our day and I am grateful.

Les Schwab is hands down the best when it comes to service and reliability. From the moment I…read morepulled in, I was greeted right away and treated with respect. The staff is knowledgeable, professional, and always willing to go the extra mile to make sure everything is done right. Whether it's tires, brakes, or just a quick check, they're fast and efficient without ever cutting corners. Prices are fair, and the peace of mind knowing the job is done correctly is worth every penny. Definitely my go-to tire shop--highly recommend! Les Schwab is hands down the best when it comes to service and reliability. From the moment I pulled in, I was greeted right away and treated with respect. The staff is knowledgeable, professional, and always willing to go the extra mile to make sure everything is done right. Whether it's tires, brakes, or just a quick check, they're fast and efficient without ever cutting corners. Prices are fair, and the peace of mind knowing the job is done correctly is worth every penny. Definitely my go-to tire shop--highly recommend!

Austin at Discount Tire in Federal Way turned a stressful tire situation into a smooth experience…read more I had an unexpected tire pressure warning come up while driving and was trying to get it handled quickly so I could still make an appointment in Woodinville. I called several tire shops, and Austin was easily the most patient, helpful, and genuine person I spoke with. He looked online for the best price, called around to check availability, waited on hold, and stayed calm and professional the entire time. When I arrived, he was already outside waiting and got me in quickly. No pressure. No runaround. Just excellent service from someone who clearly cares. Because of Austin, I'll be choosing Discount Tire moving forward!!!

When you're looking for a tire look for TY Gant and Guy the manager they are the best person to…read moretalk to and very considerate to give an appreciation being a loyal customer or even a new customer. He just solved my problem with existing tires. I went here the day before and talk to someone but seems not interested helping me out and wants to take my money but this guy. This is the guy that will help guaranteed. This location is also the best. Just look for a specific guy for satisfaction