I purchased an item, over $1200, in the store and have been a long time customer. I was given a…read moreprice the same as the internet even after driving an hour to the store. I asked for a better price or discount and was told that the best they could do was to match the Polaris website. I told them that I had been given a discount in the past since I was shopping local and was a loyal customer. I was told they don't do that anymore. I asked for a manager and was told that there was no manager at the business, this was Thursday afternoon...a regular work day in the middle of the day, and when I questioned where the managers were I was told they were off. I requested that the employee call a manager and he agreed but then walked off so that there would be no chance I could speak to them. Later talked to a manager and he stated this was not a store for me. I agree. I will spend my $ elsewhere.

I just got my 2016 Indian Scout back after having a fender and tail light and wiring harness…read morereplaced it took five weeks to get my bike back I could have done it faster myself not happy when it was returned it was filthy it wasn't that way when I took it in apparently it's sat in the dust too long won't be recommending this place

Worst experience with a dealer I have ever had. Had an actual appointment to finish paperwork for…read morean ATV, and they literally sold it out from under me after having run my credit (which took a hit), and approved the deal. My only guess was that someone offered more than they agreed to with me. Total dishonesty from the sales manager to finance to the saleswomen. Buyers beware.

UPDATE 9/26/2023: My previous review outlined the horrible experience with accounting and…read moremanagement when buying a motorcycle from Powersports Forney--this is an update to say that it has only gotten worse. Besides the dents in the tank console and v-cover upon delivery, within one week of purchasing the bike, I literally had people forcing me to pull over on the road because of a sketchy back tire. After my mechanics looked at it, turns out it was not mounted correctly (not inflated enough to seat) and very easily could have caused me to go down on the road. Beyond the dents and the back tire, an engine light came on a few weeks after purchasing. I've had it in the shop 4-5 times now in the short six weeks, or so, that I've owned it. All on my own dime. Powersports Forney did order a replacement tank console, but it was the wrong part in the wrong color! I advised Jay and said I'd send it back and asked if they could order the correct part in the correct color, but it has been over two weeks and I have not heard back from him. Since PSF never offered to fix the dented v-cover, I ordered the part myself and had my mechanics put it on. I'm afraid I'm going to have to do the same with the tank console. All in all, this bike was a lemon that I've now invested several thousand dollars above what I paid for it to make safe and rideable. Keep in mind that PSF has a policy of not allowing you to test ride any bike until the sale has gone through / money received. Honestly, I should have walked away at that. I have never been more unhappy with a purchase and I don't know how they are still in business.

Not the best choice of tires for our car. Had a flat otw out of town. Where it will get us to…read moreGladewater,Tx...we probably will ditch the tire when we get home.

Ill never go to Walmart again for anything tire related. Terrible service, the one dude i couldn't…read moreunderstand his broken English, they didn't tell me my car was ready, and a cashier to check me out disappeared for awhile. Plus she was rude. I just payed $15 for them to put the donut tire on. They had no used tires for sale!?! Unbelievable. I had no time to dispute the charge, because I had to go back to work. Terrible service!

My daughter was looking to get a bed cover for the back of her new truck, so we decided on NTX…read moreafter getting a decent quote on how much it would cost. Rob was able to install the bed cover the very next day and my daughter is so thrilled. He did a wonderful job and it only took about 1 hour. We will definitely come back and would definitely recommend this company for any of your vehicles needs.

I bought an old truck to use to pull my RV. I needed a hitch put in that's how it all started…read more.. Rob did a great job so I asked him to check out the truck and he discovered some dodgy Steering and replace the rack and pinion for me at a reasonable price Then after a long discussion, it was decided he would design a rack for my generator on the back of my RV. he did a great job. It was a little delayed because he was concerned about the design and wanted to make sure the quality was there. Well, I didn't love that it took an extra day or two. I love that my generators not gonna fall off the back of my rig when I hit a bump in Louisiana. awesome guy. Awesome, family awesome business. Thanks for everything.

Very poor communication. Not a straight shooter. Difficult to deal with. No service after the…read moresale. He posts one price on his web site to service Porsche fuel injectors. He charged me more than the posted price. When I pointed that out, he said the lower price was only for Delorean injectors. But the posted price is clearly on a page titled "Porsche Parts," it says nothing about Deloreans. I asked for an explanation or a refund, he just ignored my multiple emails. I do have to admit that he sent back a rebuilt Warm up Regulator quickly. Although, based on our email back and forth, I thought the price he quoted included a performance 'enhancement.' If he had been clear in his email quote that it did not, I've not have shipped the part from California to Texas when I could get a simple WUR rebuild locally and save shipping and insurance. Plus, I've had been able to see that he was over charging me for the injectors.

This guy is an idiot. We sent him the part number. Sent in the core 089 WUR for a 911. Sends us…read morean 086. Claims we didn't send in an 089. We even spent an hour chatting about it on the phone. When we called to get it fixed, he starts yelling at me that I keep repeating myself. Never accused him of anything. He just started yelling at us. Talks a big game about being a CIS specialist. But again, he is just another hack that can't deliver on anything he says. No wonder he doesn't accept CC or paypal. We found out that people were revoking payment for all of his mistake. Subsequently, we are out $370 and paid by bank check per his request. Do not use this guy. Completely useless. Also, claims that he builds all of the WUR's, however, thru some research we found that he sends them all out to be rebuilt.