I regularly visit the western slope and was glad there was a Discount Tire in Grand Junction. After…read morejust having new tires installed by another Discount Tire, then driving to the western slope, my tire pressure was off, and they helped to make sure the pressure in my new tires was where it needed to be. It is such a helpful service that they offer and they make getting new tires easy and fast whenever you may need to buy a new set.

I've been going to Discount Tire for quite some time now, cannot recollect how many years sorry…read more But I need to tell you guys, the team members at this shop on North Avenue has been taking really good care of us. Additionally, you have a ROCK STAR team member named Sean; he really helped me out nicely. He spoke my heart language, American Sign Language, very well. That impressed me. Not often do we get folks helping us in Sign Language to make things nice and comfortable. Thank you, Discount Tire, for being there for us. You Rock!

If we could give them 10 stars we would! They fitted us in as we were traveling through Grand…read moreJunction. They were extremely helpful, especially Brian and Hunter, in fixing our bent/broken complete undercarriage on our travel trailer. These guys are fast, competent, and made things better than new. We could not be happier. We strongly recommend them.

Just wanted to thank Brian and the crew for taking care of my issue recently…read more Long story short...my truck was stolen (got it back minus 4 catalytic converters, radio, bottle jack, etc.) and the thieves took my ball mount/ball. I am not in Colorado, but our trailer IS and we were headed to the beautiful middle of nowhere (aahhh). So I needed to coordinate with The Spring Works for the proper timing of our appointment and the correct parts since we only had one day to get this done. I must have called Brian five or six times (or more) just being nervous about things going smoothly. He was so patient, knowledgeable and professional, he made me feel very comfortable that I was in good hands and that it would be done right. And when I got there, smooth as silk, the job was done in maybe an hour and a half and we were on our way. Vacation saved. Highly recommend this shop. Thanks again, Brian and crew!

We purchased a trailer here this summer. Possibly because they had a lot of inventory, we got a…read moregreat deal and everyone was helpful in getting the transaction completed and installing a new hitch. Later service visits were fast and easy.

Never returned my calls while my trailer was broken down in the southwest, called twice!read more

Our car was shifting hard and needed an oil change during a road trip and this grease monkey was…read moreexactly what we needed. Our technician, SMN is what printed on our receipt but that may be her initials, was amazing. They were quick, technically skilled, and courteous. They did our oil change, checked how the car ran, and advised other necessities to make the car run right. It is also really cool to have a non male mechanic! Their waiting room was really nice and had cookie dough and a toaster oven so we made cookies while we waited. They also had a dog bowl for our dog. It was great :).

Excellent customer service, highly recommended. They went over and above. The service was…read moreexceptional.

Staff was super friendly and helpful, even when they couldn't tell me the exact cause, they still…read morewent the extra mile to help me out at no additional charge! Big thanks to them all!

Our Hertz rental car had a dead battery and came here to replace it. The guy knew how to get…read moreapproval from Hertz quickly and did a job done in a timely manner.

Can't say enough about how grateful we are for the great service provided by Cummins at Grand…read moreJunction, CO. The representative, Micha, was able to work us in on short notice when we were traveling through the area in our Tiffin Coach. Our tech, Chad, did an outstanding job of finding two significant issues. It was totally obvious that he really cared about our situation and did everything he could to troubleshoot and correct our issues. It meant a great deal to us to have such a professional team working on our coach. We really appreciate all that they did.

Exceeded my expectations! The meaning of service is not lost here. Had an issue with my generator…read more From initial contact with Brad, to the diagnostic and repair done by Jeremy, to Micah who finished up. All pros, kind and courteous. In addition, the shop and property is clean and organized. Your in good hands here.

I don't live in the area. I carefully drove my car across the street with a flat, FLAT tire. I…read morehad a $8 valve stem replaced, and spent LESS than 30 minutes on-site. I was charged $100 for labor?! This kid makes $200 an hour?? IS HE THE CEO?? Capable, fast service....but exploitive prices!!

AC went out! went here! They charged me 100.00 more than they said they would! Some xcuse about…read moreorings! Looked them up they were 10. bucks! Other thabn that ac is working! Seems a little weak but at least it works!

BUYERS BEWARE OF HUMPHREY RV. Well. Looks like Trent at Humphrey's backed out and will not work…read morewith me. He initially said he would. I had contacted the State to see what options I had due to the fact that i had not heard from him in a timely manner. They initiated an investigation. Trent got mad and backed out when he learned of it. To be clear the state said he broke no law. Just bad practices. I really thought that a dealer would be a better route. I learned that Humphreys does not care about their customers.

I'd like to share my recent experience with camper trailer repairs at the Grand Junction location…read moreof Humphrey RV. I chose this business because of strong online reviews. Let me preface by saying that I understand that repair shops face staffing, scheduling, and supply-chain challenges. That said, my experience was poor enough that I do not plan to use this business again. The first issue was timing. It took months to get the camper in for service, which I accepted because they were busy. However, after I dropped it off, it sat for about two more months with very little progress. The work was completed shortly after I asked about its status, which gave the impression that it had been forgotten or pushed to the back burner. I cannot know that for sure, but the service was extremely slow. Second, the shop was ultimately unable to complete repairs they initially said they could handle. After all that time, they decided the repair could not be completed because the problem would likely recur. I was also told they tried to order replacement parts, but that shipping from Australia was more than the estimate "because of tariffs." That struck me as odd because the trailer was built in Texas. In the end, one substantial repair was not completed during the time they had the camper and their explanation for why was lacking. Third, they also attempted to repair or replace the combination air/water heater, which I had been told by the manufacturer that it was under warranty and needed to be handled by an authorized technician. To me, "under warranty" implies there should be no cost to the owner unless additional charges are clearly discussed ahead of time. I was not notified of any additional cost before the work was done, but I was presented with a bill of more than $700. The most concerning issue came during the first trip after the repair. The heater was not performing well, so when I got home I opened the enclosure and found that the unit was not even attached to the camper. Two of the three air ducts were partially disconnected, and the unit was leaking water. I do not understand why the heater would be left unsecured inside the enclosure, especially without any communication to me about it's partially fixed status. The water leak caused additional damage, and I ended up doing follow-up work myself that should have been handled by the shop but my trust in them had been lost. I have been very frustrated by this experience, but I am trying to stick to the facts. Overall, I was surprised and disappointed that this level of work and communication came from a professional shop with such strong reviews. Based on my experience, I would caution others to inspect any completed work very carefully before leaving and to be very clear upfront about warranty charges, timelines, and what work will actually be completed.