I give negative stars. Worst service I've ever gotten. Took my car there cause it broke down in…read moreHavelock said after a 200$ diagnostic test the fuel pump relay, fuel pump module and transfwr unit needed replaced. After charging me $1600.00 and he wanted to charge me 80$ to use my debit card so had to get a cashiers check. This was my mother picking it up cause I was out of state she's 73 years old. Drove it to Morehead to interstate battery cause he said it needed a new battery which they tested the battery and it had a full charge the car wouldn't start. Called thw shop and there response was have it towed back here and you can add the tow charge to the bill. Umm no. So my mother was stuck for three hours trying to get a ride home and figure out with to do with the car. So in other words they ripped me for $1600. Don't EVER EVER EVER GO TO PATRIOT AUTO. Karma will get him. ​

Spent over 7K and my truck engine is blown up because of Del's negligence…read more Took my husbands truck here to be worked on because it was having engine issues. We ended up needing a new engine. It took over 2 weeks to get the engine in and after the shop finally got the engine, Del then claimed his shop had flooded and our engine was ruined. He then claimed he had found us a better engine than the one we had previously bought, apparently it had less mileage than the one we bought. And he told us it was free of charge. After we got the truck back it wasn't even a month later when the truck popped a new code for the truck running rich. We took it back to Del. He then proceeded to tell my husband that it was the fuel system and that the injectors needed to be replaced. When Del showed him the old injectors he proceeded to say how he glued them back together because they were broken. If they were broken why didn't you show us the broken injectors? Why did you glue them back together? After he replaced the injectors, we had the truck for not even 2 months and the engine blew up. We towed it back to Del, He told my husband that we were out of warranty, saying the warranty was 6 months when he had a previously told us it was a year and refused to fix it. My husband had asked for a refund since he refused to fix the issue when he ignored my husband's worry about the running rich code that caused the engine to blow up. Del proceeded to get irate and cuss out my husband and throw him out of the shop. Del then came outside, when the tow truck was on its way to get the truck, and told my husband he would fix the truck for another $1,200. When the tow truck showed up Del yelled at the tow truck driver saying there was nothing wrong with the truck. Del acted like my husband didn't know what he was talking about with the running rich code. My husband is also mechanic, he is in the military so he didn't have time to fix the engine which is why we brought it to Del in the first place, so he knew what the running rich code could do to the engine. We couldn't work on it ourselves because Del said he would void our warranty if we did. I would not recommend coming here.