I had such a great experience at the Mavis Tires on Western. As a single woman, I'm always a little…read morenervous taking my car in because I worry about being taken advantage of--but that was absolutely not the case here. The woman working at the front counter was incredible. She was kind, honest, and genuinely cared about helping me. She made me feel comfortable, explained everything clearly, and didn't try to upsell or pressure me at all. That level of honesty and customer service is hard to find. This location is hands down a great place to take your vehicle if you want trustworthy service. I truly wish I knew her name because she deserves recognition--she is an amazing example of what great customer service should look like. Thank you so much for helping me today! Kim Robinson

Rude employee at the counter, very unhelpful and sarcastic when asked questions, save your time and…read morejust go to oreillys down the road or autozone across the street.

Baldree's is the only shop that I take my truck for service and repairs. They usually always get it…read moredone within a few hours. Occasionally, I'll have to leave it overnight. But they always get it fixed. I like Baldrees. And Gary, the owner, is a nice guy. I recommend this shop.

They charged an exorbitant amount to replace my alternator and battery (battery was 2 months old)…read moreand on top of that did not tighten the alternator enough. I was able to wiggle the alternator by hand, which caused the belt to slip and unstable voltage. This triggered multiple codes including O2 sensor heater codes. Once I tightened it myself, some of the codes went away. Still feeling with residual electrical problems from that. Bad business these guys. STAY AWAY!

I visited the store on gum branch in Jacksonville today when i walked in in waited few minutes…read morebefore the actually spoke to me an when the gentleman did he said how can i help you old man, i am 62 yrs old an i am old compared to them but i really expected to be treated better thst that the actual service was performed was ok, in my day we treated people with respect an the customer was always first before carrying on conversations with other employees about things that not related to the tire & service business

The employees were friendly, polite, and quick with their service. Will be returning to this…read morespecific location again in the future.

Very friendly place. Good service is hard to come by it seems these days buy the value for service…read moreand the smiles when you hit the door is amazing. I paid 260$ for sensors to be replaced and tires rotated. Free installation and veteran discounts. What a bunch of great hard working people here. I was in and out within an hour. It is a kind of hidden place down this busy road but i don't think i will be going elsewhere. Edit- didn't mention the guys name.... Chris- stellar, kind, hard working guy. He is a vet himself apparently!

Always outstanding and professional service!…read more I guess I have to write more but tires are tires and you can buy good ones and bad ones anyplace. It's the people that make the difference. Discount Tire seems to have their processes figured out. The inside staff are fast but helpful even when you want to do some upgrades or add fancy wheels and change tire sizes (which I have done a few times). The technical crew doing the work seem focused and not messing around and you can tell safety training has been important and is instilled into the team. Even when I drop in for just air and want something other than the door sticker they are accommodating but ensure I know what I'm asking for. This time I was hauling a heavy load for a long distance across several weeks and wanted some extra air but was unsure of what I needed. They came out and of course, checked the sticker, which is the factory defaults but no longer went with my upgraded wheels and tires both non-standard sizes). I gave them my weigh estimate and my best guess and they did a few calculations and came up with nearly the same number I did (I was off by one pound of their recommendation). Taking the time to do things like come out to your vehicle and look at your situation is par for the coarse here. And I really appreciate the extra effort.

They quoted me a price, went well below the price and did extra work too! Very friendly honest and…read moreefficient.

My vehicle was towed toD&D AutoCorrect Service and the family run business was great...until they…read moreweren't. They told my daughter and I that they would have my vehicle ready 11/8/24 I said okay pick up up on Monday. I talked to them Thursday and Friday and said if pick up on Monday. I called Monday morning had to leave VM. To call returned so I called again and left VM. Then I got mad and started calling all their numbers. And the number on their website that says text this number for quicker service...is a landline and can't text it!! Here it is Tuesday almost noon, their phone still not being picked up, no word on if my vehicle is fixed. Sorry this place gets an F !!!

Bought a car there about a year ago. First week the spark plugs went out. They changed them out and…read morepaid for it, sweet, me thinking I should be good on spark plugs for the next at least year. NOPE 3 months later spark plugs go out again. Mind you I've done nothing but drive from work to home and basic errands. After a year I've changed them 5 TIMES. I can't afford to get a new car cause I paid in full. Can't blame them for the car not working but I will blame them for selling me a shitty car.

My first time coming to C-Side Auto. Had a check engine light with a P0456 Code. I tried to fix…read moreit once before but no luck. Decided to take to a mechanic and chose C-Side based on high customer reviews. They were pretty busy when I arrived and I did not have an appointment, so I waited for a bit while they diagnosed my issue. During that wait here is what I observed: 1. I watched a young lady come into the shop explaining she thought she needed to replace all four of her tires. Mechanic went outside and examined her car and came back and told her that her rear tires were in great shape but front tires were badly worn. He explained why there was a difference in wear between front and rear tires (not rotating them and her car was FWD). Then showed her options that made sense for her situation. He could have easily sold her four new tires costing her hundreds more. 2. I observed a customer who had already dripped his jeep off at C-Side and had an initial repair estimate of over $1700, come in and be told that once they tore down his clutch (or maybe his transmission) they were able to determine they did not need to replace some of the parts they thought they needed to. Instead of 1700+ dollars he paid a little over 600. 3. i watched how the manager communicated with his mechanics, this man seemed to have situational awareness on every pending job in the shop and was extremely efficient at managing their time and resources. I was really impressed at his active engagement. There is a good chemistry on that team. 4. For my own vehicle, they isolated the issue (cracked hose) and had it repaired pretty quick. They smoke tested a second time just to be sure. From start to finish, me dropping off on a busy day with no appointment, was about 4 hours. A nice little touch, when I was driving over there, my tire pressure sensor came on. When I left I noticed they had put air in my tires. I never mentioned or asked them to do this, they just did. Little things like that matter. All in all, these folks are honest, thorough, and efficient. You really don't see this kind of auto repair service at many places, especially around here. They earned my trust and my future business.

Great service! I had a nail in my tire and they were able to get me taken care of quickly. Everyone…read morewas friendly, professional, and helpful. I really appreciate it and will definitely be back!

Messed up my car battery, didn't tighten the engine rod properly, which moved my battery and…read morecausing a big issue. Claimed it wasn't their fault, yet tried to offer a rental. Seeming like a admit of guilt, but it was only a day, this ain't an issue that fixes in a day, so not worth it at all. Came back and said I'd have to pay 1000 for the new part. ABSOLUTELY crazy price. They claimed it was not their fault and that it was the past autocare center that messed up the engine. Which happened 8 months ago?? So how the hell does that happen. Issue literally occurred a few days right after using their services. I would put 0 stars if I could. Do NOT recommend.

Great quick quality service. Kept me informed and were very upfront and honest when it came to the…read morerepairs needed and those are were a nice to have. I opted to get some routine maintenance done and they gave me a discount as they were already taking apart most of the engine. They saved me some money and did a great job. Would go back when needed and highly recommend!!

So sorry Cliff's was recommended to us. My husband's Corvette has been back and forth there for 6…read moreweeks. They have messed up everything they touched. My husband usually does work himself, but he thought he would treat himself and not have to crawl under it. They have caused leaks and broken door panel clips. Thank goodness this isn't our main car. They said they would pay for him to take it elsewhere, but then wouldn't. The owner acted so awful. This has also caused such stress in our lives. NEVER do business with Cliff's!!!!