Have used Monro where I used to live and had good service for the most part. Tried this location…read moreafter a local mechanic I asked to buy and replace new tires for my vehicle basically fumbled the ball. The guys at this Munro were on top of it. They were able to meet the price I had from online and were able to get the specialty tires I wanted within a day and had everything mounted and balanced. The spare tire was delayed by their supplier and they were great in communicating and getting the spare done the next day.

Called to get tires for my daughters car, new call center; spent 10 mins talking to a rep, no hand…read moreoff, spent another 10 mins talking to a technician, hand to hand me off to sales whom at that point had no information on why I was calling. His first words: "we are slammed, I have just a min, what can I help u with, or if u can just come down...". Thanks for wasting 21 mins of my time to accomplish nothing but frustration. The call center was useless waste of time

Auto Zone Nashua is my go to store. Manager Shannon and Joe are excellent! He installed a new…read morebattery on my car. Just wanted to give a shout out to him for the great work. Thank you both for your service.

Yelpan was so helpful today. He installed a new battery in my car. just want to give a shout out…read moreto him for the great work. Thank you for the service.

brought my vehicle for tints. I requested 35% tint. They finished the job, however, comparing the…read morework to my friend's car, (he has the same model, same 35% tint), his shade was slightly darker than mines. He showed me his receipt, from Boomers audio, in NH and confirmed the % tint. However, my receipt from carisma showed no such details apart from the services provided. I went back to carisma to inquire about my tint % and below is are the details from the response(s) I received from the owner: 1. They provided me with 40% tint. When i requested 35% 2. When i asked about why 40%, i was told that my factory windows are by default tinted by 5% so they use 40% for a final tint of 35% 3. After the fact that my tints were not the percentage i requested, ( confirmed with my dealership the windows were NOT tinted 5%), the owner stated that for me to get the darkness what i ORIGINALLY wanted, he would have to charge me the SAME price for the work as well as an additional charge for removal of the wrong tint that they installed!!! A month had not passed, but carisma conveniently states on the receipt , which does not detail the product provided, that refunds on services is contingent on owner approval. So it was obvious that i could not go that route of demanding a refund . It would have been a nice gesture to at least meet me halfway with a reduced cost for the service, considering that their explanation of their tints was given to me after the issue was brought up. I am instead using the money to have the tints service done the right way with honesty and integrity through boomers audio in merrimack, NH. They even offered a reduced quote of services when they heard my story. Hopefully this review can be used as a tool for service improvement for carisma and to ensure that any customer will not have to have the feeling that i had upon purchasing a car service or product. Nakwesi

Ron and his team are fantastic. Will definitely use them again in the future…read more They get their work done in a timely manner for a great value.

Service desk person was very nice and looked up a certain bulb I was looking for and found it, and…read moreordered it and the bulb was there in a few days. Great service I think.

I enjoy the selection and quality O'Reilly's gives to its customers. I had a good overall…read moreexperience with management, which made my visit. Certain employees need improvement in customer service.

Special shout-out to Eva S for her exceptional customer service. She truly cares, and it shows. I…read morewent in with a pile of problems yesterday and left with clean, simple solutions. It was my first time here, and it just became my new place. Highest recommendation for these cheerful problem solvers. Great hire with Eva S.

Very polite, helpful staff. Came out to car to make sure I was getting the right size part. I…read morehave been here twice and they were great both times. Even put new wiper on my car on a very rainy day.

Patrick, my technician, just left the house after doing an fantastic job replacing the windshield…read moreof my Ford Fusion Titanium. He was meticulous about the work and he knew exactly what he was doing from beginning to end, including recalibration of my lane change electronics. He is a credit to the reputation of Safelite AutoGlass. My car was expensive and I enjoy it very much so I was very upset when a large, speeding truck threw a rock at my windshield on route 93 in Andover, but it is a relief to have my car intact again. Thank you Patrick and thank you to Safelite for running a professional, competent business.....very hard to find nowadays!!

First and foremost. I have never given one star. I was referred to Safelite for my windshield…read moreissue. The appointment was set up by my insurance agency. I understand everyone has a bad day but the Customer Service women was Next Level rude. Totally unacceptable. I remained calm and polite. I filtered all the verbiage back to my insurance company. I would not recommend this location. Very poor customer service.

Great phone service, call back with info was quick, price fair, fast install of 4 tires no nickel…read moredime pricing good experience, would use again.

Came in for "complimentary" tire rotation. They refused, based on an overinflated excuse about tire…read morewear. The real reason was they wanted me to buy brand new tires. It has nothing to do with liability and everything to do with greed. NEVER SHOP HERE! I NEVER WILL AGAIN!