Kristina and Marina are awesome! They went above and beyond for us on two separate occasions. Both…read moreof them deserve major praise for their kindness and work ethic. This location does great business and we will drive out of our way because of the service we have received here.

Im happy to say From start to finish I was helped by two lovely ladies. They were friendly,…read morerespectful and most importantly helpful. They helped me figure out what I needed and provided instructions. I would highly recommend this location as I felt I received top quality service. Thank you ladies and Ill be by to bring coffee soon!

The employees were very helpful and accommodating. The were also very knowledgeable about the parts…read moreand different options that would work for me. Thank you O'Reilly in Tewksbury..

My Subaru crosstrek was not starting regardless of new AAA battery. Jess at O'Reilly installed a…read morenew Superstart 3 year warranty battery. Did a test to make sure it was fully charged Excellent and professional service

This rating is mostly because of a free service that Auto Zone offers. If you have an engine check…read morelight illuminated, they will connect a small computer to your car and tell you the code that was set and the recommended corrective action. Today was set by a degraded catalytic converter. On other occasions when using Autozone, I have found the parts I need and have always gotten friendly, attentive service.

Thanks to Autozone Woburn, and especially Andy, I was rescued last Friday with a dying battery on…read morethe coldest night of the year. Andy was so sweet and helpful. He only needed a few minutes to change out the old battery. I can't recommend this business enough!!

Always have an excellent experience here! Knowledgeable,…read morehelpful and friendly. Best auto parts store in Medford.

I was floored by how good the customer service is here. The team at this parts store has been in…read moregreat spirits each time I've gone in. And they are incredibly helpful. I went here because I had just tried to order a rather expensive part from Napa a day before picking it up (I told them I'd be in the next day), but they never ordered it--then they even gave me a bunch of attitude when I asked them why they didn't order it ... they went so far as "I don't know who you spoke with. We probably sold the part." That would have left me without a car for a week, but luckily I found Autoparts International. They chatted with me a little about my repair, answered a couple questions I had. Actually, by chance the part I got, a Ranger camshaft synch, didn't quite fit, but after checking in with the manager they apologized for that and quickly refunded my money. That's happened to me once in a while with aftermarket parts. Whatever. Now I'm a camshaft synch pro. I'll definitely go back next time I need parts--which will likely be pads and rotors....and hopefully not my blower motor which is acting up. So in short, great team, great prices (no Autozone "Core" charges in my experience), they actually care about getting you the part you need on time (unlike Napa), and prompt delivery. They don't try to sell you extra parts. And, solid Saturday hours--they're open till 3.

We had a wonderful experience purchasing our new Audi. Jason was patient and explained all the…read morefeatures with great detail. Technology can be intimidating however Jason answered all our questions and our new ride is very user friendly. He is an asset to the company and we highly recommend him-very knowledgeable Thank you and we will not hesitate reaching out to him if necessary- Right from the start with our warm greeting to finalizing the paperwork was a very positive encounter Sincerely Joe and Eileen Flibotte

Terrible customer service. Waited a month to have my car serviced since i requested a loaner car…read more Showed up on time after the first loaner was canceled. They had no loaner and didn't have the decency to call and let me know before I got there. Emailed and called to reschedule and no one calls back. So unprofessional. I'll take my business elsewhere! Smfh!

I will repeat this a thousand times. Nowhere compares to this shop. They will thoroughly check your…read morecar from soup to nuts to identify any issues. Although there's a different owner, the same friendly staff is still there. They treat you like family and always call you about every little thing before they touch your car. Finding honesty can be tough, but you will definitely find it here. They truly value your business, and it shows. I've only taken my car here, and I learned the hard way when I didn't. I said, 'No, it's going back to where it belongs,' and now it drives wonderfully.

Kind, efficient, and thorough. They even offered a lower price on a new radiator than my dealership…read moredid. Not to be underestimated.

I was very pleased with the customer service at Western Avenue Auto Repair…read more I always go for my oil changes here. And when I had a car accident in April with my 2014 Toyota Corolla I had an easy transition with scheduled time to bring my car in. My Insurance took a while to connect with this Auto Repair Shop and the owner and employees were very patient and courteous. I would recommend this company to anyone. Donna O'Brien Lynn,Ma

first time at western ave autobody and it won't be my last! great work, great people overall great…read moreexperience. Mike is the BEST!

Bob is great. Knowledgeable, fair and doesn't waste time. I was referred by a friend and was not…read moredisappointed. He has definitely earned my trust for car maintenance needs.

My wife and I have been taking our cars to Town Line Service for over 30 years, my children do now…read moreas well. Bob and his brother Jim are great people who run a business that is honest, fair and extremely good at what they do.