Was on a trip, needed a new battery. Pulled in here and less than 45 minutes later - I was on the…read moreroad!

Juan helped me change the key fob batteries in two for my Volvo--not easy. But he persisted!…read more Many thanks!!!

Great people. We had a bad battery and they were awesome! They tested our battery and installed a…read morenew one. Very helpful and saved our trip.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I had previously purchased a car battery here that failed sometime between 24 and 29 months after…read morepurchase. The battery was still within the warranty window listed with the battery, so I went to Courtney Industrial Battery to obtain a replacement. What followed was one of the worst customer experiences I've ever had. The first reason the technician gave for not being able to fulfill the warranty was because this store only warranties batteries for one year (much shorter than the 30 month warranty on the battery). I pointed out that the manufacturer's warranty was still in effect. The second reason the technician gave me for not being able to help was that I would have to claim that warranty directly with the manufacturer. I mentioned that I had already read the manufacturers' warranty, which requires me to return the battery to the place where I purchased it (which was this store). She seemed to be familiar with this process, but somehow did not see fit to mention this until I brought it up myself. I also had a print out of that warranty as well as my original receipt. On the technician's third attempt at an excuse to avoid warranty service, the technician looked at the battery and noticed a slight bulge, which she then blamed me for being responsible for. I said I had treated this battery no differently than my other car batteries. I asked if this could be due to a manufacturing defect, and she said that was not possible - she insisted it was because I overcharged or had frozen the battery. She proceeded to talk down to me, and then called the customer service line for the battery. I realized that the purpose of this phone call was not to help me, but only to prove that she was right and get me to leave the store. She talked for me while on the phone with the technician and was very insulting. I took the battery and walked out of the store, while she was still on the phone with the representative substituting her own version of what happened for my own. I will never go back to this store. It was clear from the moment I walked into the store that this person's goal was to avoid servicing the warranty at all costs. At one point while having difficulty with the technician, I asked her if they had a lot of warranty claims at this business. She said that they had almost none because the batteries were so "good", but after this experience I suspect the real reason may be because they actively try to disincentivize warranty claims at every opportunity. Do yourself a favor and buy your battery from literally anywhere else. Why would you pay full price for a battery with a partial warranty that you know you're going to have to claw and scratch to be able to claim?

From the owner: We are a nationwide, customer-centric company committed to bringing personalized solutions for…read moreForklift Power * Critical Power * Dedicated On-site Maintenance

Great policy to prevent free-loading progressives from stealing parking spots from paying…read morecustomers! Also, a very good sprinkler system. I love a steady and far reaching stream! "OH OH OH, OREILLYYYYY.... AUTO PARTS!!!!! YEOOOOW!!"

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Wyatt's truly lives up to its motto of " service is the difference." Excellent service as well as…read morereliable and prompt. Totally recommend this company.

It would seem that this company only works with the local folk and has little to no rapport for…read moreanyone else in the community though we have taken the car in for repair on numerous occasions. He always forgets to do one part of the job then book a you out 3-4 weeks. This time he didn't fix my car cuz it was "too messy" and didn't bother to call me until I called after my car sat two days. The secretary is a real peach who lacks basic common communication and respect for clientele. I would never take my car back to this place. It's sad that this is the best iron river has to offer. What a way to make a Christmas happen for a family who had the money to pay and saved.