Prompt, efficient service! They came to our aid. We were…read moredriving from Ft. Worth and passing through Corsicana when we stopped at a local shop for snacks. When we got back to our car, the engine would not start. It was immobilized. A jump-start did not help... To make a long story short, we called a few places. Joe came to our location within 25 minutes, so we did not need a tow. He got the engine started within 10 minutes, told us to get a new battery, and we were able to drive to an auto parts store to buy the needed parts. After installing a new battery, we completed our road trip without further problems.

Bought a set a LifeLine batteries. Couldn't find a better price anywhere. Free shipping too!…read more More importantly though was the service I received before AND after my purchase. Mark took the time to address all of my questions and concerns and taught me a lot about my batteries.

Horrible customer service. Went in today to have some batteries replaced on a battery pack for a…read moreliftkar. Right of the bat the employee was in a bad mood. And I didn't feel like driving to Cedar Hill or Arlington so I stuck it out. Our company has a corporate account with them and he said "well we're franchise so we don't do that ". He replaced the batteries and it seemed like it bothered him to do it. Last time I visit this place. Keep "your franchise " to yourself. I've been to batteries plus in Arlington, Mansfield and Cedar Hill and all of those have been awesome. For a new store you might want to re-evaluate your employees.

Very helpful and had exactly what I needed. I needed a replacement battery for my garage door…read moreopener. They had it in stock and I was in and out in minutes.

Upon arriving the guys were very welcoming. I had used another Battery Plus closer to the house…read morewhere I purchased the battery I needed to be replace. It was still under warranty. The first place only told me where the two sites that had my needed battery in stock. So, I showed up to the second place, this one. They were unaware I was on my way and what was needed. My understanding the process should have been the first place should call and confirm the second site had the required battery and what was going to be expected. They had not. So, this place took control and satisfied my warranty and was very pleasant to work with. Too bad they are not closer or this would be my go to place for battery needs.

Got 2 fob batteries replaced within minutes. Great service. I highly recommend this establishment.read more

Disappointing Experience with Poor Service…read more In August 2024, I brought my iPad in for a battery replacement. Unfortunately, the new battery failed to perform as expected, depleting within an hour. I contacted the company in December and returned to them in January--well within the warranty period. At that time, Juan assured me the issue was resolved and advised that if the problem recurred, I should bring the device back. Regrettably, the iPad continued to behave as if it still had its original battery, draining quickly even with notifications turned off and no apps running. When I called today to inform Juan of my decision to return the device, he refused to take responsibility for the defective battery and declined to honor the warranty. Instead, he insisted that I pay for another battery replacement. Given that this is the second time I have received a defective battery, I find it unacceptable that the company expects me to pay again for a product they provided despite knowing it was faulty. I am extremely disappointed with their service and cannot, in good conscience, recommend their business. If it were possible, I would rate this experience a -10.

Color me impressed. Drove down here to get the battery replaced on my Mazda key fob and the guy…read moreasked if I had ever had it replaced before. I said yes, but years ago and not at this location. He said, "I'll be able to tell" and came out 2 minutes later with a new battery in my fob and a "have a great afternoon!" Buy the warranty. It truly is a lifetime warranty!

Dead battery on Xmas day, they opened the next day, I got there at opening. 3 great guys helped me!…read moreTested and replaced battery in my Jeep in 30 minutes! Highly recommend them for service and customer satisfaction!

Just what we needed and a lot of information that was given, quick service to our watches no hassle…read moreand super reliable service.

The store is small and well organized, with a small, but knowledgeable staff. The reason for my…read morefive start review, though, is the incredible level of personal customer service I've seen. In the store the other day, I overheard one of the employees speaking with a young girl and her parents about a Pokemon watch battery they had replaced. i guess the watch wasn't really built for long term use ( or had broken ?) , because the gentleman was explaining to the girl that they needed to replace the watch. Not only did he address her by name, he had personally researched replacements as well as the names of the Pokemon featured on the watch. The family walked away delighted, and rightfully so. I'm impressed by the small-town service this corporate company has consistently shown, and I will be back nest time I need a phone battery.

Brought my truck in thinking it needed a new battery. They installed one and off I go. Within 5…read moreminutes the battery light illuminated on the dash and I noticed the discharge needle well into the negative range. I called them and was told this was normal with a new battery as it "learned" a new vehicle. I was told to drive it about 20 miles and all would be OK. My wife got stranded in the middle of a 4 lane highway. The truck required towing to a mechanic. Found the voltage regulator failing. They insisted that any reputable battery dealer would have checked that when installing a new battery. I called Interstate back and was told, "You didn't ask us to check the system". Not good.

These people are fantastic. It is easy to say good things when a company does everything you need…read moreand you pay for it and go home. This group told me when I brought my phone in for another batter after a year that they would put one in, but that it would not help. Technology was exceeding the ability for my older iPhone processor and battery to keep up and what I really needed to do was upgrade my phone. They could have just stuck another battery in it and sent me on my way. Their integrity on this issue supports my reasons for going there for the years we have moved to the Denton Area. Honest people!!!!!!

Went in for a cell phone battery replacement. Told me they have to order the iPhone battery. 1-2…read moreweeks. Went to Apple Store in 5th Ave mall and had it replaced in an hour. Can't sell what you don't stock.