This is simply the BEST place to buy your auto parts!…read more Not only do they have the hard-to-find parts that you will struggle to find at other stores. But, their prices are 5% to 10% less than other auto parts chain stores too! And, the parts are name-brand quality items, not cheap discount trash! That's super-important, especially in this day and age, where cheap Chinese knock-off parts have replaced so many of the high-quality items. Trust me, you don't save anything by using the cheapest parts! You end up doing the job over again and paying TWICE rather than spending a little more the first time! Cheap imported parts may not even fit, or work as they should. So, get the best parts that you can find! YADIRA (young female) helped me today and she definitely went out of her way to find exactly what I needed. She spent 7 and 8 minutes in the back looking, rather than just saying we don't have it, which is what so many other people would have said. Yadira earns a AAA+ rating for her proficiency and work ethic! Excellent customer-service skills, which is definitely rare in this day and age! But, be sure to use this NAPA store, not the one in Stanton. Because the manager at that location is the exact OPPOSITE of helpful. They carry specialty items here too, that chain stores simply do not stock because of low sales volume. I purchased anti-seize compound, which prevents threaded fasteners from becoming corroded and hard to disassemble. Most stores do not have that item. All in all, if you repair your own vehicle, then this is your best source for whatever you need. If they don't have it, they will order it. As a vehicle owner, the more you can do for yourself, the better off you will be. Auto repair shops use a time-based compensation system, so the technicians struggle to complete the job in the time they are paid for. What that means is they often rush, and eliminate anything that can be skipped. It's not uncommon to find missing fasteners that were never replaced. The technicians have no time to do careful work and you, the vehicle owner, will suffer as a result of that. Also, making your own repairs will save you MONEY, as well. Most likely hundreds of dollars, since shop labor time runs around $200 per hour or more. Plus, your vehicle will be more reliable as well, because you are the one staying on top of the service needs. If you're a beginner, there are two excellent sources for information to guide you through most repairs. First, you can buy the repair manual for your specific vehicle. It will show you everything with the possible exception of rebuilding the transmission, because that is a complicated job. YouTube also has videos that show you the exact steps needed to do common repairs. I urge you to watch a video first, and see someone else doing it, before you begin. Even if you just do oil changes yourself, you end up saving money and time! So, don't hesitate to tackle the common repairs that your vehicle requires. Buy latex gloves, so your hands stay clean! And, definitely safety glasses too, to protect your eyes. Learn all the safety requirements as well, like no loose hair or clothing when you are working on a running engine. If you're brand-new to using hand tools, there are books and videos that show you how to get started. So, don't assume you lack the skills to do most basic auto repairs. The money you save on labor will pay for all the tools and repair equipment that you will need. You are really investing in what's needed to keep your car in good operating condition. Most people do NOT do any of this. They simply drive their car until something is clearly wrong and then they pay outrageous prices to get it repaired. That's the most expensive way to go! BTW, this store carries high-quality VACUUM HOSE too! Not the cheap Chinese stuff that you find in other stores! One of the best things you can do is to inspect all of your rubber hoses and belts, especially if your car is 5 years old or more! Engine-compartment heat takes a toll on rubber belts and hoses and it's not uncommon to have vacuum leaks in rubber hoses that have cracked. If you have a check-engine warning light on, it's possible that the fault is from a vacuum leak in a worn-out rubber line. Fluids have a lifespan as well. The coolant. The brake fluid. The transmission oil. All of these things should be changed after years of use. The only downside of this store is that you must pay in advance for items that are not in stock. And, that's because people call and request special-order items and then fail to come and make the purchase, leaving the store holding an item that they do not normally stock. But, other than that, I'd say you can't go wrong with this store and these counter workers! Much better than average, is the score I'd give them. You should have little to NO PROBLEMS here, at this location. I certainly am satisfied with my purchase today!

Had the best customer service from Santos. Very patient, detailed and extremely knowledgeable about…read moreauto parts. Went over and beyond with helping us out. Deserves a raise!

Isaiah was a real blessing. I was heading to class when, on the 105, my engine overheating light…read morecame on, prompting me to drive slowly to cool the engine. However, a few minutes later, it was calling the service center because my engine was still overheated. Fortunately, I was near Imperial and was able to park at this O'Reilly location. While waiting for the tow truck, I noticed the coolant container was dry, which is another reason I plan to leave a review for the BMW dealership--more on that later. But anyway, back to Isaiah and his heroics. Once the engine cooled down and we checked the coolant levels, he confirmed that no coolant had been added to the car. After I confirmed our vehicle was not smoking or shaking, I bought some coolant. After a few minutes, 'ol Dustie was back up and running smoothly with no further issues. If it weren't for Isaiah and Julio, the tow truck driver from OC Roadside, I would have been in a bad spot. I cannot thank both of them enough.

I like to Thank Isaiah for all his help this morning, this guy here was very helpful and has…read moreexcellent customer service skills! I needed a car battery and Isaiah first tested out the battery and alternator and yes confirmed the battery needed to be replaced, he was able to replace it in a matter of minutes. Customer service at this location, Norwalk CA is above and beyond. I highly recommend this location for all you Auto needs.

Had to take in my car it was acting up Everyone was super…read morefriendly Everything went smoothly to drop off my car and even got a ride to the rental place to get a car while my car is being worked on Place is very clean restroom very clean

Extremely disappointed with the service!…read more On February 20, 2026, we paid nearly $2,000 to replace all four brakes after the dealership recommended the repair. The job took over six hours, and we were promised a complimentary oil change as an apology. Just four months later, the brakes were squeaking again. Last week, my husband waited four hours before the car was even looked at, so we had to schedule another appointment. Today, we left the car there for over SEVEN HOURS. They completed the oil change and ultimately they fixed two rotors, but the experience was still incredibly frustrating. We weren't kept informed throughout the day and only received updates after repeated calls and texts. Around 4:45 p.m., we were told a necessary part wasn't available, and if they could need to keep the car overnight. When we said we'd just come pick up the car the part wasn't actually the issue, the real reason was that the repair would require the technician to stay late to finish it. And miraculously the work was done. Only after we wasted an entire day because we were given conflicting information instead of honest communication. A nearly $2,000 brake job shouldn't fail after just four months, and customers shouldn't have to spend an entire day chasing updates or dealing with poor communication. We expected much better from a dealership and have completely lost confidence in their service. We will never be back.

Listen up, stop searching! Stop getting ripped off and over charged!! This business right here is…read moreyour saving grace that will not empty your savings!!! OE's reps are top notch, knowledgeable, respectful, patient, and cool AF! Every time I need a part to any of my vehicles, not only did they go far and wide to find them, they had the best price EVER!! So many times I had to ask them to explain the quote and repeat back the parts I am ordering to make sure we are talking about the same thing!?! And yup, they saved me over $5,000 easily this year between three vehicles I own. I promise you this is your last stop shop you will ever need!!!

Tony is amazing customer service is great called in for a dodge temperature sensor and the part I…read moregot at first I thought didn't fit called Tony he confirmed some details.... With no hesitation he ordered another brand but low and be hold I got the sensor to go on thanks again to the service offered to make the customer happy I will definitely be going back here

Great fast service. Fixed my flat tire for free! Warned me of thin brake pads and sent me a…read morepicture to prove it. They gave me a fair competitive price and had the job done in just a couple hours. Service at front desk is seamless and informative, while making lighthearted jokes here and there.

Robert was great! He handled my inquiry and fixing of my vehicle. Had my break pads + rotors…read morereplaced and it only took 2 hours! They also did an oil change and wheel alignment as well with the 2 hours. Great service and quick work! Had an issue with the alignment when picking up the car, but they fixed it right away when I brought it back with no hesitation. Will definitely be coming back to continue to do my car maintenance here. Prices were fair as well. Would recommend!

They tried charging me 180 for an oil change, that's crazy…read more An hour for an oil change also crazy! Nothing Jiffy about this location. Paid 100.07 still crazy

This place is quick and efficient. They're all very kind and explain things perfectly. They never…read morepressure me to spend more than I need to and always give me the quote before they do the work.

Hubcap Mike had the perfect replica hubcaps for my 1990 F250 I am having painted next month…read more Very "eye catching" and I imagine they will wear well too!

So I am a pretty frugal guy. I have the basic gray Toyota Tundra wheels. Kept looking for an…read moreupgrade but just couldn't bring myself to pay 1 to 2 thousAnd for new wheels. Found the black wheel skins that look great with my black Tundra. They were about $40 a piece. Got to Ga from Ca in about a week. Easy to put on. Very happy with them.

It cost nothing to be Kind I stoped by for an estimate was…read moretold to bring it in next morning unfortunately life happens I came back the following morning I asked if it could be taken care of the guy saids repeatedly how I should have been there the day before he's booked I said thats ok how long he stated is a long wait he's booked & I should have been there the day before.. it was unnecessary unprofessional no need to remind me why I couldn't make it.. you don't know what people are going through when someone saids yeah sorry it was not intentional life happens.. just do your job professionally no need to be rude about it and remind people why they didn't make it. THANKS to this experience I ran into a place called SAN JUAN AUTOMOTIVE down the street Professional Polite Great Deals Great Service Great Reviews

I dropped my car off at 8:00 AM sharp for a diagnosis. The owner wasn't even there. Another…read moreemployee took my keys and paperwork and told me to come back in two days. After 8 hours of my car sitting in their shop, I called to check the status--only to be told nothing was done. Absolutely nothing. Then they casually informed me that the mechanic is out for the rest of the week and told me to come back next Tuesday. This is beyond unprofessional and completely disrespectful of customers' time. They had my car all day and didn't bother to mention they couldn't even work on it. Terrible communication, terrible service, and total incompetence. I would not recommend this place to anyone.