I love this place. They have beautiful plants and they do quick efficient services. There is a Red…read morePocket here great for cheap phone service. Cool selection of iPhone accessories. They also do color changes.

The lobby is comfortable, air conditioning is a good plus, the people are cool and helpful and they…read moreknow what they're doing unlike the useless geek squad that Best Buy has. 10/10

Jon helped us win our purchases and he is amazing!! He spent several hours with us to help us…read more Thank you, Jon!! I told him that he should get a nice raise.

I have had bad experiences at this store but want to tell about the great experience I had…read moreyesterday. I went in to check about switching to Verizon Internet. There was one employee there and his name is Cameron. He totally explained the process to me and then walked me through how to do it myself at home. He brought out the very simple box needed and I had a hands on experience of what to do with it when I got home. He actually set it up there to make sure it was working and was able to get the wifi on my phone set up for me. He was patient, informative and very knowledgeable about the process. After I got home it was an easy task for me to connect to my TV and to my PC. I only needed to type in the password. I am a 72 year old with very little tech knowledge and was so happy that I actually was able to do this on my own. Cameron told me over and over that I could do it as I was nervous about it. He is a valuable employee and has wonderful customer service skills. I will not hesitate to go back in the store to update phone or with any questions I have about my Verizon service if I open the door and see that he is working!!!! Thank you Cameron for the excellent service that you gave me. I am totally satisfied with the new service and have already cancelled the former one.

They helped me get rid of a battery core after I ordered one online. Very helpful guy at the shop,…read moreSteve. Great attitude, knowledgeable. Clean store, orderly. I would and will go there again. Online ordering was easy and efficient as well.

They had to remove a freezer from the basement. Very nice and efficient service guys. I will…read moredefinitely use again!

Skyler and Jason were AWESOME! They gave us a competitive rate on removing a huge sectional from…read moreour basement, they dug in and got it done quickly. What was most impressive was the amount of care they took in getting it out of the house, they worked doorways and corners slowly to ensure nothing got banged up. I've got them saved to my contacts and will definitely be using them again! Thanks Junk King!

Started in December when i purchased a new phone. The guy deleted my new phone off my account…read moreinstead of my old one. Then couldn't fix it. I had to go to a corporate store to get it resolved. Forward to now. My phone has a screen hardware issue. I went in to get it fixed. They couldn't get Verizon to authorize a replacement asap so I was to get a follow up. WHICH NEVER HAPPENED!!! No calls. Even worse, no reply to calls and voicemail I left. Or even reply to text messages I sent. Horrible. Mike there found I was being double billed for my iPad. But can't refund it. He "fixed it" only for my iPad service to get shut off. I was to call or text of that happened. I did both. No reply. There are numerous other Verizon issues I'm dealing with but this location started the problems and won't resolve them for me. Sad. I've been with Verizon for just a few months shy of 20 years. I'm moving to another carrier because of this crap.

Contacted Verizon. Wow... what a maze when u call for help to get a live person. I ended up on…read morechat. Provided that case number as instructed and didn't get any help at all. NO HELP AT ALL. Service from Verizon isn't the best. And I literally didn't get anywhere in chat. It also took forever to get verified and they couldn't find any case number I provided. I went to Verizon about 2 months ago. They had a deal for buy one get one phone free and the unlimited with free Apple Music. Then Free Disney plus. I was paying with my other carrier 95 a month. I told them I am a disabled veteran and can't afford much more than that. Well I ended up paying 230 that day. Then 2/3 weeks later I got a bill of around 350. I had to drop the unlimited. I had to drop the dinsney plus. I also was told i would get a military discount. That is a lie. You have to subscribe to some thing to get that military discount. This Verizon store cares only about in thing and hat is making a commission and sales. I would avoid this place. And I have talked to Verizon a few times before I got this case number and No one at Verizon when u can or chat with them cares. I wish I could drop them but now I am stuck for the next two years. In a plan and with phones I seriously can't afford.

I was in a tough spot having purchased something in Appleton WI that didn't come with shipping!!!…read moreIn Hail Mary, I reached out to Postal Express and More. They offer a service to go pick up the item, package it up, and send it to me!!! Robin was super helpful and kind helping me fix my mistake. She was wonderful. Strongly recommend this store. You can't get service like this anymore.

My first experience at this location was wonderful. The owner was very helpful and friendly…read more Unfortunately, I learned tonight that they are NOT at all happy to accept large FedEx Packages. You need to get there before 4pm on a Friday otherwise they have to store them until late on Monday when the FedEx trucks pick up again. I can understand their frustration with space, but what did they expect when they became an authorized FedEx drop off location? The owner's wife was clearly very upset with me. I felt about 2 inches tall. We will NOT be returning to this location in the future...

Took off of work to wait for a package I had to sign for and I just received a notification an hour…read morebefore the delivery window was even over saying failed delivery - even though I was home the entire window. Never heard a knock on my door or anything.

This UPS store used to be fantastic.. but they seemed to have changed management or something. The…read morelazy ladies working there are spectacularly rude in their interactions with customers They don't carry ups packaging despite being a UPS store. It appears They want to sell you packaging. In addition, They also don't/won't honor amazon prime returns. All around terrible experience every time come here in last 5 months.