Always great service and good customer service. I enjoy spending my money on items from the store.read more

FYI - this location will not install your battery when there is rainy weather outside. I ordered a…read morebattery from them for in-store pickup/installation and headed to the store when the rain had stopped; once I arrived at the counter and the workers brought the battery out I advised them I needed an installation - they proceeded to ask me if my car was electric, which I answered no to, then told me they don't install batteries in the rain. I explained that my car would not start up again as I had to jump the battery to even get there so I returned the battery on the spot, which was easy enough, and advised them I would have to call AAA roadside service in their parking lot (why did I not do that to begin with?!). AAA was so much easier and even cheaper! They sold me a 3-year warranty battery, installed it on the spot (rain or shine), and it was almost $40 less than what I had just paid for a battery inside at O'Reilly...and they offer a year or two more of warranty on their batteries than O'Reilly does. Such a good deal. The AAA technician was kind and even apologized on O'Reilly's behalf for not installing the battery in rainy weather, which clearly was no fault of his. Overall, I am giving 1 star for the speediness of in-store pickup, as I received notice that it was ready about an hour after I had placed it which was good timing, and 1 more star for the good deal they had on a 5qt. jug of motor oil which I also purchased. Other than that, can't provide more or less stars as I did not deal with them other than for the return of battery and pickup of other items. Thank you.

Parts department says they open at seven in the morning…read more If you need a part, don't call Just go They'll put you on hold for one hour or more They say they open at seven So sad

Hello, I highly recommend servicing your car at this location. I had my car serviced on January…read more16, 2026 and had the pleasure of working with Shant, who helped me and recommended services. He took the time to explain everything clearly and was honest about the work that was needed, which I truly appreciated. Thank you Shant for the excellent service. I also want to acknowledge the entire team, including the mechanics and administrative staff for their professionalism and great customer service. I definitely recommend this place to everyone!

I went in looking for a few items to make a repair on my truck. They actually steered me in the…read morecorrect direction and gave me good advice dispute the fact that they lost a sale. Good customer service is hard to find. Give credit where it's deserved.

Very knowledgeable with cars. They sell brand quality parts at a less price than any of the retail…read moreauto parts stores like Autozone. They speak Spanish and they help the Spanish speaking community a lot here and I really appreciate that. They give very knowledgeable advice and suggestions to the do-it-yourselfer- In Spanish and in English. Not to mention Juan Soltero is ASE Certified. This independent auto parts store is right next to a quality machine shop for rebuilding old engines and such as well. They're hidden away in East LA, but trust me, I would go here first for all my quality Auto Parts. They deserve this rating 100%. May they help our community with their mechanic expertise for many years to come.

Although I didn't end up buying a vehicle, Justin was awesome. He really made me feel taken care…read moreof. Answered all my questions, returned my calls quickly and was super transparent with the whole process got me approved in no time. Great offer for my trade in. I just decided not to buy a car at this time. But when I do I will definitely give Justin a call. Thanks Montebello Ford

I don't normally leave reviews like this, but I'm honestly disappointed with how this situation has…read morebeen handled. I brought my 2018 Ford Explorer in for a recall service about a month and a half ago. Before taking it in, my driver's seat was working properly and was adjusted to a higher position. When I picked up my vehicle, the seat was noticeably lower than where I had left it, would no longer raise properly, and was making a noise that had not been present before. I immediately brought it to the dealership's attention and did not even leave the Ford lot because it affected my visibility while driving. As someone who transports my children daily, this is a safety concern. During my conversation with the Service Director, Steven, he explained that they did not yet know what had happened and that an investigation would be needed. He discussed that vehicle handling during service could be one of the possibilities being reviewed. Because of that conversation, I expected a thorough investigation and a clear explanation of how the final conclusion was reached. I was later contacted to schedule another appointment. The dates offered did not work because of my work schedule, so I asked if I could bring the vehicle in on a day I had off. I was told the service department was extremely busy and that there was a good chance my vehicle would not be looked at that day, but that I was welcome to bring it in. I brought my vehicle in, and approximately two hours later I received a call stating the issue was due to wear and tear and internal binding of the seat motor. What was frustrating was how quickly a definitive conclusion seemed to be reached after I had just been told there likely would not be time for a full inspection that day because they were already booked with service appointments. I asked several questions, including whether the condition of the seat had been documented before service, whether the seat position was noted during intake, whether camera footage or vehicle handling had been reviewed, and what specific steps were taken during the investigation. I never received answers to those questions. My concern has always been simple: the seat was functioning properly before the recall service and was not functioning properly when it was returned to me. Even if the dealership believes the issue is wear and tear, I never received an explanation as to how that conclusion was reached or what investigation was performed to rule out other possibilities. Steven later informed me that Ford Corporate would be contacted and that a Ford representative would review the situation. I was told I would receive an update afterward. I followed up multiple times by email, documented my safety concerns, and even stopped by the dealership in person. During that visit, I was told Steven was not there and that no other manager was available, that they come in when they want. It has now been over a month and a half, and I still have not received a response, update, or follow-up regarding the corporate review. At this point, my biggest disappointment is the lack of communication and follow-through. If a customer is told there will be an investigation, a corporate review, and a follow-up, then there should be follow-up. I would appreciate transparency, clear communication, and answers to my questions. More importantly, I would like this issue properly addressed and resolved. I simply expected better customer service, especially with a concern that affects safe driving and the safety of my children and myself.

I had little issue with motor I purchased from BK thanks to the owner he communicated with my…read moremechanic directly and they were able to fix my vehicle at no additional costs .Thank you BK I look forward in to business with you in the future

Luis the owner is the man...bought an exhaust for my 16 Silverado and after running through a few…read morebumps he did everything to make it right!!!! Thanks man Will continue to do business here

Great work, great service! I've been coming here for years and will continue to do so.read more

They have been around for a long time. They have their set clientele so they are always busy. They…read morelack in friendly customer service. They didn't honor their warranty for a/c work that they did on my car 7 months ago. I took my car back in because my a/c isn't working again, and they want to charge me over $1,000!! Maybe because I'm a woman he assumes I'm an idiot, but sir I am not. I do my research and that estimate is on the high side according to myself (andChat GPT.) I recommend you go elsewhere.

Ryan's Auto in Alhambra recommended this shop to me to get 4 springs swapped out on my shocks &…read morestruts. I paid $25 per item to get replaced - seemed like a fair price. I was very happy this place is opened all day on a Saturday. I assume it was the owners son who helped me out and he was pretty cool. The father, possibly owner of the shop was there when I arrived to pick up my items & didn't greet me when I walked in, all he said was "$100" and that was all. Pretty poor customer service on his end. Couldn't give this place 5-stars because of that.

I have been a customer here since 2014 when I used to work for a Toyota dealership in Alhambra as a…read moremechanic. Also, I feel guilty for putting a review so late. Vince and his crew has been amazing. I like the fact that they sell quality brand such as denso, aisin( OEM Japanese) and so on and competitive prices. I love doing side jobs as a mechanic and this is my one place to go at first. I would highly recommend you to come here and I have recommended my friends as well and they have been satisfied. Thank you for your services guys.

As a female, it can be challenging to find people you can trust in the auto industry. I'm so…read moregrateful I came across Lynwood auto, they helped me, didnt make me feel bad, and gave me fair prices.

My car was broken into and the passenger window was completely smashed I was ready to go to work…read morebut unfortunately I had to miss to look for a window I called right at 8am and spoke with Joe he took great care of me. I highly recommend this place for any car parts excellent customer service and great prices. Thank you Joe for all your help. I will definitely be back again