I came here to buy a car battery as I was told by a mechanic that it needed to be changed. I called…read moreand was given a lot of useful information and went to the store the same day. The gentleman was knowledgeable and accommodating, and went out of his way to Install the battery. Prices were good and I was given the online discount. Great experience that took less than 30 minutes all together.

I live 26 miles away from this business. Calling them because they carry unusual batteries. I tld…read morethe guy I wanted to see if they had the battery I need. No numbers on the battery. Told him the color and what the dimensions were as for the positive side was indented. It was closer to the size of a C battery than an AA. He checked and said he had three different battery that fit my description. I started my 26 mile treck to the business. When I get there and show him , he shows me a battery that is a little longer than the one I want to replace. I asked him what did the other ones look like, you said you have three. He said he thought it was a different battery? As I described it in every way. Now they only have one that might work ????? I did buy it and it did not work. I brought it back for a refund. As I was leaving he said try the smoke shop down the road , they may carry the battery I need. I stopped in the smoke shop across from Knights Street lay gold course. As I walked in and was greeted by a guy. I said I was sent down from Battery shop, he said the number ID of the battery I needed. I did not say a word and he knew what I was looking for. He said the Battery place sends a lot of people down. They were out of stock on that battery at the time. Knowing what the guy at the Vape/ Smoke shop told me , why did the guy at the Battery place sell me a battery he knew did not work. That was a 54 mile trip to and from this business. Instead of doing the right thing for customers, they will sell you what knowingly will not work. Very dissatisfied and disappointed with this business. They wasted my time, miles on my car and gas. All for nothing. Beware of the guy with colored hair.

Austin from Batteries Plus is literally a life saver. I rented a car from Hertz 30 minutes away and…read morethey gave me a vehicle with a dead key fob battery. Austin was able to test the battery and determined it was at the end of its life. He replaced it and provided me with a detailed receipt and record so when I file my complaint with Hertz my ducks are in a row. Thank you Austin and the Battery Plus family for saving an already stressful trip to Raleigh to see a sick family member.

I was looking for a single small battery, and they came in packs of multiple batteries. When I…read moreexplained that I needed only one, the young man working there came up with an ingenious, less expensive solution that still delights me. I really appreciated the thoughtful service and the knowledge of the worker.

FIVE Star service !! My husband sat on his already cracked cell phone and it decided not to work…read moreat all. After a quick search he found that Batteries Plus could replace the screen. It wasn't cheap but still cost less than getting a new phone. The young man had it replaced super quick !! Less than a hour. He was pleasant and obviously enjoyed his job. This is exactly the customer service that every customer loves to get. GO THERE for all your battery or cell phone repair needs !!

I am back twice in two days to have Batteries Plus fix another part of my cell phone. The DM drove…read moreto Winston Salem to get my new screen for the second fix and got it back to me in the same day. Here is my other review for them. Truly incredible service and an aim to please. THANK YOU SO MUCH!!! Amazing customer service. Far exceeded my expectations. Highly recommend. Went to Batteries Plus in Hillsborough, NC to get my old cell phone battery replaced. It is the kind which is not easily removed and the removal process takes about 2 hours. It was very fairly priced as well considering all the time/labor spent and the battery cost. The staff were outstanding and had the new battery in the shop in less than 12 hours and fixed it perfectly the next day. Do check them out. You too will be very pleased and surprised.

Very satisfied with my battery that once was dead but is now repaired, my car is up and running…read moreagain thanks to the kind folk on Stanley road

The best service that I've ever received. I went there to have my battery replaced. I proceeded to…read morepay while the ManagerJamie was about to install the battery. He noticed that though the battery was last purchased from a competitor, it was still under warranty. He asked that they refund my money and for me to follow up with the competitor if the problem persists. He tested my battery and confirmed that the issue was not the battery as previously diagnosed. This is one of the most ethical men I have met in the retail business. Kudos to Jamie, you have a customer for life. We need more men like you

I came to batteries plus after Best Buy told me they would need to send my laptop off to replace…read morethe battery and I would get it back in 2-4 weeks. JC had me in and out in less than 30 minutes, AND he found a coupon that I was eligible for so he saved me some money too! Thank you JC!!

I needed batteries for two key fobs and was expecting to have them recalibrated. JC helped me and…read morewas able to replace the batteries without recalibration. This saved me over $170.00. I thank JC for his honesty. He was cheerful as well as helpful. I highly recommend this store. JC is excellent.

They ALWAYS have the battery type I need at a reasonable price and they give good support too…read more Plus they will accept your old recyclable batteries for recycling. They are friendly and helpful. I will buy all my major device batteries here.

Went to buy a replacement battery for my key fob & they replaced it…read more I shop there! All the time!