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    Mr. Tire Auto Service Centers

    3.3 (23 reviews)
    Open 7:30 am - 7:00 pm

    Services - Mr. Tire Auto Service Centers

    Auto brake repair

    Auto engine repair

    Mr. Tire Auto Service Centers Photos

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    Reviews With Photos

    This is the appointment confirmation sent to my phone

    My granddaughter is a college student in Banner Elk. She went to two different Mr. Tire service centers which are both located in Boone North Carolina but they are spaced apart by like 10-15 minutes. The first one she called to explain to them that she would be on her way but it was raining so hard that she might be a tad late. Once she called they informed her that her appointment would not be taken at the Mr. Tire on Blowing Rock Rd because they haven't done inspections for a while so she was told to call the other located on Jefferson Rd because that it where they are sending their customers for inspections. This was no problem so afterwards she called the other Mr. Tire to explain how she would be late because of the rain and they informed her that their inspector had called out due to an illness and they were calling people to let them know that they wouldn't be able to be seen. He then informed her that he didn't see her name on their list anyways, which is weird because she has a confirmation email from Mr. Tire. There was definitely some miscommunication between the two places and she somehow got caught up in the cross fire. She was on her way home anyways so I called a place to make an appointment and they said they had an opening today at 4:00 pm. She drove home and went to the place in Burlington NC and they told her that they could not see her due to the fact they had no one in today to do inspections. Mind you it wasn't until afterwards we figured out that all 3 places that we called and set up an appointment with were Mr. Tire. The fact that the ones in Boone and in Burlington are almost 3 hours away from each other and they are all having the same issues. This is absolutely ridiculous. I don't know if maybe it is the call centers making the mistakes, but, if it is then they need to speak directly with the in store operators so they are all on the same page. Worst experience and completely unprofessional.

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    28 days ago

    Have used this business several times. They are professional, reasonable and I trust them with my cars. Highly reccommend this location.

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    1 year ago

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    11 months ago

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    1 year ago

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    Monro Customer Service

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    1 year ago

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    Monro Customer Service

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    2 years ago

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    Monro Customer Service

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    2 years ago

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    Monro Customer Service

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    5 years ago

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    Monro Customer Service

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    3 years ago

    My tire a screw in it and I was in and out with no hassles. They were very kind and explained everything to us. Thank you guys so much.

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    7 years ago

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    6 years ago

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    Meagan S.

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    5 years ago

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    10 years ago

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    Kim T.

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    5 years ago

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    7 years ago

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    10 years ago

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    10 years ago

    Poor service. Tried to take a vehicle in for an assessment, but when they didn't get it done they gave us the run around.

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    Brittany V.

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    9 years ago

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    Ask the Community - Mr. Tire Auto Service Centers

    Review Highlights - Mr. Tire Auto Service Centers

    Took both of my cars here for tire service, they were fast, very efficient, professional and couldn't ask for better service.

    Mentioned in 2 reviews

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    Norris Automotive Inc

    Norris Automotive Inc

    (14 reviews)

    EDIT: Norris Automotive issued an apology on a review, after reading other reviews I do believe…read morethis to be a genuine mistake from them. I brought my car to Norris Automotive because it was local and my vehicle had to be towed. From the very beginning, this turned into one of the most frustrating and dishonest service experiences I have ever had. I was told my car was flooded, needed a tune up and a new battery. The estimate was already steep at $600, but since the car was already there, I agreed, thinking at least the work would be done properly. Then I get the call that car is ready, the total is now $705. Annoying, but I stayed hopeful that the extra cost meant quality work. I was wrong. I pick up my car, pay the bill, and the receipt says I was charged for new spark plugs and a new battery. That's it?? When I get home, I pop the hood and to my surprise, the same corroded battery is still sitting there. On top of that, my engine cover is now cracked, something that was not damaged when I dropped the car off. I call immediately. Ryan puts me on hold and comes back with, "If you come back tomorrow, we will put the battery in." No explanation. No apology. No accountability for charging me for work that clearly was not done. At that moment, all trust was gone. I would not trust this shop to put air in my tires. I told them I wanted my battery money refunded. Ryan says I have to bring my card back in. On the drive over, I notice I was also charged an environmental and supply fee, something I would understand if they had actually replaced and disposed of a battery, but they did not. When I walk in, Ryan tries to play it casual and asks for my card. I ask him directly, "So I am paying $500 for four spark plugs?" He looks me dead in the eye and says yes, $110 for the spark plugs and $290 for labor. Oh, you mean the same labor that was supposed to include installing the battery they never installed. Absolutely unbelievable. I also ask about the environmental fee, he only offers half back.. Wtf? This place charged me for work that was not done, damaged my vehicle, raised the price after the fact, and offered no reasoning other than it was "an honest mistake". So you admit you have no quality control? If you value your money, your car, and your peace of mind, do not go here. Receipts of initial battery charge and refund attached. Stay clear.

    They take good care of my vehicles whenever I need them too.. prices are very affordable I thinkread more

    Mr. Tire Auto Service Centers - autorepair - Updated September 2026

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