I'm a 70 year old senior citizen (female) whose taillight went out. I first went to Autozone and…read morethey would sell me the part, but would not assist with installation because "it requires a screwdriver." I drove down the street to O'Reilly's where I was able to purchase the bulb for $3 less, and they happily changed it out for me. Autozone lost a customer and O'Reilly gained one for life! Thank you, Tony!!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I had a kill switch installed on my truck and it worked great! The price was more than fair. Same…read moreday service.

Beware, these guys are awful! Subaru dealership recommended them, i take my parts to them, after…read moredriving 70 miles one way and took a day off. They knew it was for a subaru ascent coz dealership set up the appt. they tookmy money and then called me 40 mins later that the job was too hard.. they didnt charge me as much as they should and i should just come back and take my car!! Had to come back and get my car and the running boards with all the parts and went back home. Such a waste of a day coz of southern auto

I was told about this service because I was having trouble finding someone to take my previous…read morevehicle. I wanted to keep my car, but fixing it would've cost more than what the car was actually worth and it was also near 150K miles. For Pull-A-Part, you can go online for an estimate of what your vehicle is worth, and someone will call you to make arrangements for pickup. The towing is free and all you'll need is your driver's license, the title (I think it can't have any liens/debts on it), the key, and they give you your money on the spot.

I have purchased numerous parts for my vehicles and have been very pleased with their selections…read more They don't always have what I'm looking for because so many people use their parts. You just have to keep trying.

Had an issue with my battery and Mike saved the day! These employees care. Very reliable and…read moreknowledgeable service- will def be back.

Had a flat out dead battery late on a Sunday afternoon. By the time roadside assistance got me…read morerunning it was after 5. Called a few places and they could not put in battery. Stopped by Advance Auto Parts and even though it was close to closing they took the time to get a battery in my car! Saved my night and definitely my Monday morning. Can't say enough good things about the staff at the Cleveland store. I'm solid with always coming back here! Thanks!

Derek has been a great help in getting our ALSCO trucks rebranded. I thank him and appreciate the…read moresmooth process.

From the owner: Rush Truck Centers - Memphis West is a used commercial truck dealership in Memphis, Tennessee,…read moreoffering a wide selection of used trucks from all makes and models. This location features an on-site collision center providing commercial truck collision repair services for medium- and heavy-duty trucks, along with mobile service and roadside assistance.

I ordered about $500 worth of brake pads, rotors, spark plugs, an oil filter, and some other…read moreconsumables for next day delivery through the app. I received an email the next day that my order was cancelled. For some reason, I was charged only for one of the items (front pads) and all the other items were canceled. I called customer service and both the original rep and then his supervisor were telling me it was my bank's fault. My bank said it couldn't be their fault since AutoZone successfully charged me for the one item they singled out on my order and that AutoZone would've had to split the transaction that way (one transaction for the one item, and another transaction for the remaining items that was cancelled on their end). I asked the supervisor if I could just reorder the remaining items through him over the phone and just pickup the parts at a local AutoZone store since the cancelled items wouldn't get to me in time if they were shipped as originally intended. So the supervisor made a cart of my remaining items and had it set to pickup from a local AutoZone and it was going to be over $100 more than what it should've been. The supervisor told me it was because the cheaper price I was expecting was for coupons/deals for online delivery orders only (as my original order was). So I asked him if he could just charge me the original price I was going to pay since I'm being inconvenienced by not receiving the parts when they were supposed to be delivered. He told me he could not do that. So either AutoZone supervisors are not given the authority to make custom transactions which would be a terrible business policy of AutoZone's (because what's the point of the supervisor then if they have no authority other than babysitting subordinates) or the supervisor just didn't want to work with me and make things right. After all, all the rep and supervisor did was redirect blame at my bank rather than take responsibility and genuinely apologize. So ultimately, my time was wasted trying to order from AutoZone and I've learned to either use Walmart, Advance Auto, RockAuto, and Amazon instead since I've never had a single issue like this from any of them and for orders much more expensive even and through the same bank (for which I ended up ordering all $500 worth of equivalent parts that were on this order from Advance Auto instead, and for in-store pickup, for only $6 more than what this order was from AutoZone for delivery only, and there were no bank issues and everything went smoothly through them). I'm going to speculate that the reason my original order was split into two transactions for one item I was charged for and the remaining items that were cancelled (for which two duplicate pending transactions are showing on my bank account for those remaining cancelled items of $436 which better go away because I'll be even more upset if I have to call my bank to cancel them) was since some or all of those items weren't really in-stock for next day delivery and rather than owning up to it an apologizing, they just cancelled the transaction and blamed my bank. Very shady business practices. They are now blocklisted by me. Not worth dumping time and money into them when I may spend slightly more money for a smooth and pleasurable buying experience elsewhere.

Although purchasing thousands of dollars in repair parts and tools for my project cars annually,…read moreI've reduced my transactions at AutoZone to nearly zero. One reason for this is that the company is no longer cost-competitive. Recently, I purchased some air-conditioning components for 300 dollars, that were priced at around 500 dollars at AutoZone. The out-of-whack pricing has been true almost universally, regardless of the type of equipment purchased. Another reason for my transition away from AutoZone has been their dysfunctional "loyalty rewards" program, which often bombards my inbox with deceptive "click-bait" such as "you have a 20-dollar reward expiring soon... log in to your account..." I fell for this once or twice, before realizing that these were apparently a phony marketing exercise. There were no "rewards" at the other end of the company's time-wasting scheme. The loyalty program is also prone to errors and appears to randomly deduct points from the account months before their expiration date. When shopping in the AutoZone stores, there are still employees that can be helpful. However, this can be hit-or-miss, and is highly dependent on location.

Everything about this purchase was awesome. Not only was the price competitive with any internet…read moreseller but the delivery was same day and free. At this price, it made so sense to strip and dent repair a hood that was in rather poor shape. And the part is CAPA certified so I know the fit will be perfect. Although I have had issues with availability from them, what they have is always reasonably priced and delivered quickly.