I contacted them for an estimate on some things I wanted done to my pickup and was immediately met…read morewith, "that's a cheap way to go". I asked for his recommendations and he made a few but kept interjecting, "this doesn't match your original request, this isn't cheap stuff". He offered a lift kit for all around and then added, "but if you still wanna be cheap, they have plain old just longer shocks that are cheap". Not a good way to earn business. I have 2 pickups I want done, but I refuse to be insulted in order to get them done. I'm now waiting on a quote from a company in Lubbock that has even offered me a 10% discount on a room if I take it up there for a weekend to be lifted.

From the owner: Carli Suspension Dealer Specializing in aftermarket truck…read moreand car accessories, truck suspension, exhaust and towing products. With over 40 experience in the aftermarket industry Suspension- Carli Suspension Dealer BDS Suspension Dealer Zone offroad, Fox, Bilstein, and more... Exhaust- Flowmaster, Magnaflow, Borla, Corsa, Flo-pro other- UWS, DeeZee, B&W Gooseneck Hitches, Weathertech, Weatherguard, RKI, Westin, Big Country, Bushwacker, Undercover, Retrax, Bak, Ranch Hand, Frontier, Road Armor, Iron Cross, Amp Research, Fass, Air Aid, S&B, K&N, Superchips, SCT, Curt, Drawtite, and many MORE!

Went in to get my battery changed this morning. It was tested and read as a bad battery. The man…read morehelping me couldn't find my warranty so instead of helping me get a new battery he asked if my car would start and just sent me on my way. Auto Zone got my money today and will in the future. I won't be back to O'Reilly.

I arrived at 7:15am with two men standing behind the counter, talking. I asked if I could get my…read morebattery checked and possibly have it replaced. I was told they could not do that because their was only 2- of them?? There were 0 customers just me. I will not deal with Oreillys anymore I will take my business to Auto zone. Probably should hire people that want to work. This is the location on midkiff and I'm case there store cares this happened on 6-21-21. Get better help before you loose more customers.

Was looking for back tailgate shocks for a 2008 Chevrolet Tahoe. Caleb helped me, he was very…read moreefficient and courteous. The part was the correct one and repair went very well. It's nice when the person helping you is nice and understands what they are doing. Thanks Caleb

I ordered online and picked up in store…read more The online ordering process was so quick and easy! I just input my vehicle make and model and items specifically for my vehicle were listed! I picked out which wipers I wanted, paid and they were ready for pick up by the time I got to the store. Once I arrived at the store, the gentleman at the counter quickly got my wipers and INSTALLED THEM FOR ME! Will definitely be back for more automotive needs!

Thank you, Miguel, for servicing my car. You were professional, efficient, and clearly…read moreknowledgeable. I really appreciate your attention to detail. I'll definitely return for any future service needs!

I purchased a vehicle from them in May, not even two days later I take it to get a car wash since…read moremy salesman didn't and right away it starts leaking from the top windshield. I call my salesman named John and he schedules an appointment to get the windshield resealed a few days later. I drive from Odessa to midland and wait over 30 minutes just for them to tell me they never scheduled the appointment at the windshield company and to go back the following week. I go to the next appointment the lady tells me if it starts leaking again than I will need my windshield replaced. I wait over a week to take it for a car wash to test it out and it starts leaking down by the gas pedal. I call John and he says it might be a manufactured problem to take it to GMC in Odessa. I call them and they are booked up to 3 months in July . I finally get my vehicle looked at in Mid-July they say it is still the windshield and the water is traveling down both sides. He tells me to call the dealership I purchased the vehicle from to get the windshield replaced since it had already been previously resealed. I've been calling them since Mid-July and they have not answered nor called me back! I cannot drive it in the rain because it starts to leak a lot of water and I'm afraid it's going to affect the wiring. I've spoken to John, Abdul, Annie and Sal. NONE of them have called me back and I've left many voicemails! Absolute poor customer service, poor communication and bad Management!

Contacted MB of Midland via AutoTrader requesting info on a Toyota Corolla. Maddie responded and…read moreI requested OTD internet pricing. She would not provide until I gave my phone number. After back and forth, I was handed off to Matt. Same thing; did not send pricing info but requested my phone number. Seemed like a simple request. They send me the info I requested, if price is acceptable I go buy vehicle. But, because of their slimy tactics, NO SALE!

Midland TX Mercedes Dealer would not honor warranty. After…read moreI paid for a full brand new transmission replacement I drove off the lot and it failed completely in 1 week, after driving only 1800 miles. When it failed I was near another Mercedes dealer in Oregon who identified a bad installation by the Midland Mercedes Service dept. Midland Service Dept refused to honor the warranty. After two weeks of escalation by the other Oregon Dealer, the Regional Manager in Oregon covered another new transmission replacement under Goodwill. Thank you Oregon, Shame on you Midland TX Mercedes.

diagnostic testing. He believes this because they were unable to name a single diagnostic that they…read moredid. He thinks the turbo not the clutch went bad bc it would start up and run fine after it stopped for 30-45 minutes but then just do the same losing power things again 15-60min later. He says when a clutch goes - it's just gone, it doesn't stop/start. Seeing as he tested it when he picked me up and he teaches and certifies people to be mechanics, I trust his opinion. Also, ive had that happen at another Volxwagon dealership- they guessed the problem incorrectly, fixed the wrong thing and the car went out 24 hrs after they had "fixed" it. That time it was the fuel pump (again it's a 2021 with under 31000 miles on it). But in addition to obviously not knowing what they were doing- they offered zero assistance. Since I was in transit I was supposed to be given priority- no such thing occurred. Seeing as I still need a car they could have offered me a deal on a new car and I would have traded the jetta in- no such niceness occurred. Im trading the jetta in but at a different dealership and I'll be leaving midland odessa with a new car but not from them. Im blessed to have the resources to do so and cringe at the thought of how screwed they leave people who are not as fortunate as myself. Poor moral character and lacking in compassion

I received a recalled letter for my vehicle, I called this place and they set up and appointment…read morefor me for today 5/23 at 8:30 the guy on the phone was really nice he told me the service time was going to be about one hour and forty minutes, I took a day off to get this done well, I get to this place I go in and tell the person at the front of service area that I have a appointment today and he tells me they don't have the part, it was an air bag that needed to be replaced. Then I tell him why did they set up and appointment for me then if you don't the part? He just says I am sorry and he says let me check back there to see if I have one, goes to the back just pretending and then comes back and tells me no I don't have one and continues to tell me they haven't heard anything about this parts coming in and that it might be until September. I am really upset because they wasted my time they should have contacted me to tell me they didn't have the part but, it looked like they didn't care. I though these people would be more professional and caring, that is why I continue to go get my serving in Arlington because unfortunately Odessa lacks in customer service and training on putting people first in this case customers.

I paid $225 for them to check on my CarPlay and when I got my car to the shop, my daytime running…read morelight wasn't working in my air blender actuator door quit working. and they said it would be like $2000 to fix the CarPlay CarPlay came back all on its own but the headlight and the air blend actually the door is.

From the owner: Sewell BMW of the Permian Basin has plenty of new BMW models and used cars, so you can find the…read morevehicle that's right for you. Visit our BMW dealership in Midland, TX, for reliable BMW service and auto financing assistance.

Bruce and his team are very professional. They are understanding of your needs and the product you…read moreare looking for on your vehicle. Weather it's a show vehicle to a daily driver they will go the extra mile to make your vehicle look sharp. I live in South Texas and travel a lot, but I come back here to have all my work done. Yes I can go closer places but this shop will go the extra mile to take care of my needs and get me back on the road. I feel once you find a shop that you like and does a professional job as Bruce and his crew performs why go anywhere else. Take the time to stop by and see what Bruce can do for you. Also look their custom work they have done for other customers and the shop.

From the owner: Is your stock vehicle taking you where you want to go? If not, bring it to Select Off Road, where…read morewe'll enhance it with custom metal fabrications, suspension lifts and more. Don't drive around in a vehicle that doesn't look or perform the way you want it to. Come to Select Off Road for the best in custom truck and car accessories and auto restoration in Odessa, Texas. From the flashy like auto window tinting and custom paint, to the basics like oil changes and tire alignments, Select Off Road does it all and does it the best. Call us at (432) 288-2449.

Wesley was very helpful and knowledgeable about the questions I had. I highly recommend this place…read morefor car battery replacement and will go back again! Thank you BatteryJoe! -Vanessa

Brought it to Battery Joe at the middle of January to get a battery replaced. They "overnighted"…read moremultiple screens because the heat they used broke our original screen. I get it; that sometimes happens, but then they proceeded to break two other screens and returned my iPad to me like this. I spoke personally to the manager to assured me that the screen would be overnighted. It was, then someone used it for another iPad. When they got mine in, they didn't call me to update me. I had to constantly call them. One tech said it was the loose charging port. The other said it wasn't. Then after having my iPad for THREE WEEKS, I finally got a call that it was ready. They also ordered another screen without a home button. You do this for a living. How do you not know what to order? Please keep in mind, this is the third screen. I showed up to pick it up and the excuses started. Ya see, it did start when I called you, but it turned off and isn't turning on. Could you come back tomorrow? Sure! Ugh!! But ok.... Next day. Screen comes in, she broke it. But don't worry, she called me and told me it was ready again. She forgot to mention that she broke the screen again. This time, it's non-repairable. So now I get the pleasure of not being able to access to my iPad to grab my old stuff. Neat. Yes, folks, again. And this picture here is how I took it home. The screen wasn't even attached. I know they went backwards on this one. The excuses started again, but I said ya know, let me just take it today and let's just be done. I've had enough of this run around. When the girl took me to the checkout counter, I asked how much they were actually going to charge me for and she said Word For Word ," well since this was my fu** up, we will only charge you for the battery." Wow. Super professional. She also then had to start searching for prices bc you know, me showing up was a surprise. This was a horrible, horrible experience. I don't know who owns this, but while I was there, they even gave two other customers the run around. If you're looking for the details on this situation if you have cameras, the date is Feb 5, 2024 at 2:00PM. I would rather risk giving my iPad to a local crack head to fix rather than these Yonks. They specialize in excuses, not results. If you are the owner and you do see this, feel free to reach out anytime. Thanks.