Wesley was very helpful and knowledgeable about the questions I had. I highly recommend this place…read morefor car battery replacement and will go back again! Thank you BatteryJoe! -Vanessa

Brought it to Battery Joe at the middle of January to get a battery replaced. They "overnighted"…read moremultiple screens because the heat they used broke our original screen. I get it; that sometimes happens, but then they proceeded to break two other screens and returned my iPad to me like this. I spoke personally to the manager to assured me that the screen would be overnighted. It was, then someone used it for another iPad. When they got mine in, they didn't call me to update me. I had to constantly call them. One tech said it was the loose charging port. The other said it wasn't. Then after having my iPad for THREE WEEKS, I finally got a call that it was ready. They also ordered another screen without a home button. You do this for a living. How do you not know what to order? Please keep in mind, this is the third screen. I showed up to pick it up and the excuses started. Ya see, it did start when I called you, but it turned off and isn't turning on. Could you come back tomorrow? Sure! Ugh!! But ok.... Next day. Screen comes in, she broke it. But don't worry, she called me and told me it was ready again. She forgot to mention that she broke the screen again. This time, it's non-repairable. So now I get the pleasure of not being able to access to my iPad to grab my old stuff. Neat. Yes, folks, again. And this picture here is how I took it home. The screen wasn't even attached. I know they went backwards on this one. The excuses started again, but I said ya know, let me just take it today and let's just be done. I've had enough of this run around. When the girl took me to the checkout counter, I asked how much they were actually going to charge me for and she said Word For Word ," well since this was my fu** up, we will only charge you for the battery." Wow. Super professional. She also then had to start searching for prices bc you know, me showing up was a surprise. This was a horrible, horrible experience. I don't know who owns this, but while I was there, they even gave two other customers the run around. If you're looking for the details on this situation if you have cameras, the date is Feb 5, 2024 at 2:00PM. I would rather risk giving my iPad to a local crack head to fix rather than these Yonks. They specialize in excuses, not results. If you are the owner and you do see this, feel free to reach out anytime. Thanks.