Not cheap, but fast and on a Sunday, I'll pay for the convenience. Thank you for being fast and…read moreeven on a Sunday afternoon.

A very disappointing consumer experience. The service did not actually solve my problem and instead…read moreput me under pressure to spend more money. My car got a flat tire on the road, so I found this roadside tire service online and arranged for a technician to come out and help me. When the technician arrived, he removed the tire and inspected it. Because the puncture was somewhat large, he initially used a basic plug-strip repair method. However, the tire continued to lose air afterward, so the problem was clearly not resolved. The technician then repeatedly told me that the puncture was too large to repair and strongly recommended that I replace the tire with a new one, which would have required me to pay significantly more money. I have some knowledge of cars and tires, and based on the location and condition of the damage, I believed the tire could still be properly repaired. Therefore, I declined to replace the tire. In the end, at my request, the technician only temporarily filled the tire with air so that I could drive somewhere else to have it checked. I then took the vehicle to another professional tire shop. They inspected the tire and repaired it using a single mushroom plug. After the repair, the tire held air properly and did not continue leaking. This left me with a very simple question: If another tire shop was able to properly repair the tire, why couldn't this company provide the same solution instead of repeatedly telling me that I needed to buy a new tire? What made the experience even more frustrating was my communication with their customer service afterward. I requested a refund because the service I paid for did not actually resolve the problem. Their response was essentially that they had already provided a service and therefore I was responsible for the full charge. But my point was very clear: Yes, someone came out and performed a service--but did that service actually fix my tire? No. The tire was still leaking afterward, and I ultimately had to pay another shop to properly resolve the problem. The customer service representative kept repeating that they had "provided the service," but that does not address the actual issue. Providing a service and successfully resolving the customer's problem are not necessarily the same thing. I also told them that I understand there are labor costs involved with sending someone out, and I was willing to pay a reasonable portion of the labor cost. I was not asking them to provide the service for free. However, they refused and insisted that I pay the entire amount. Instead of taking responsibility for the fact that the original repair did not work, the conversation became a frustrating cycle of excuses and responsibility being pushed back onto the customer. If a roadside repair service cannot properly repair a tire, I understand that there may be situations where a replacement is genuinely necessary. But in my case, another tire shop was able to repair the exact same tire successfully with a mushroom plug, without replacing it. For me, this was an extremely disappointing experience from start to finish. The initial repair did not solve the problem, I was repeatedly encouraged to spend more money on a replacement tire, and the customer service team refused to offer any reasonable resolution afterward. I have saved screenshots of my entire conversation with their customer service and will be sharing them along with this review so that people can see the interaction for themselves and make their own judgment. If you are dealing with a tire emergency on the road, I strongly recommend doing your research before choosing a roadside tire service. Make sure you understand what repair options they actually provide and what happens if their repair does not solve the problem. In my experience, this service did not solve my problem. I ultimately had to find another tire shop and pay again to get the issue properly resolved. That is why I am leaving this review.

Bought one of their blue car batteries for my Jeep. It doesn't hold a charge even though the…read morealternator is working. Went to Batteries Plus Port Orange three times because the battery is supposed to be under their warranty. Each time they would not honor the warranty saying they can't be sure it's the battery. My dad bought a car battery recently and it quit working as well. They would not honor that warranty either. I will never buy another battery from them again. ****UPDATE**** Dan, the new manager, called to talk out the issue with the battery. Super polite man. He is working with me to resolve the issue.

Went in the get a battery for my key fab. Walked in and didn't immediately see anyone and looked…read moreright and there was an employee working on a computer. He said, "Can I help you?" with both the tone and look of WTF do you want. I told him what I needed and he pointed to the other guy who was approaching and he just rattled off a price for a one time vs. lifetime replacements. No hello, no smile. It was so awkward. He did replace the battery, but I literally felt like I was bothering them, especially the first guy. I went in with good energy and a smile, but left thinking I'll never go back there.

This particular O'Reilly Auto Parts is located on Cheney Highway. It is convenient for both…read moretravelers of Cheney Highway, as well as any travelers of Interstate 95 who need something from an auto parts store.

I have always gotten great results shopping here. The staff is always very helpful whenever I stop…read morein. I usually check prices online on things I'm going to purchase and they have very good prices as well.

Made an appointment with the Merritt Island Batteries Plus for 2pm today. Showed up just before 2…read moretoday and stood in line for ten minute only to be told I didn't have an appointment. What a waste.

We bought 3 Life time Watch battery replacement package/product for our 3 watches - but every time…read morewe need a new battery for the watch the Manager always makes us feel like we're trying to cheat them which we are not. We took it to the Wickham location - no questions asked and they seemed happy to serve and see us. I guess the problem is with the manager at the Merritt island location who does not seem to like their own life time battery replacement product and made their customers feel guilty whenever we go there to replace the battery.

Oh Raven! What a delight you are. I had a battery on my mobile grooming van that was literally…read moredead. The only MB servicer in Palm Coast wanted to charge me $75 to install a crappy and overpriced Auto Zone battery, that I did NOT want, in my vehicle. Desperately, I called Batteries Plus and found the sweetest, most helpful voice, to help me. She was alone in the store yet offered to help me in any way she could. I CANNOT express how thankful I am for the absolutely professional, friendly and caring treatment I received today. These qualities are SORELY lacking in today's world. But Raven came to the rescue with flying colors! I called to enquire about availability and costs, and she saved me. She installed my battery with expertise and skill, the utmost professionalism, and was so nice to deal with. What a refreshing experience! @Batteries Plus, you have an ABSOLUTE gem on your staff! I hope you realize how rare that is and reward her accordingly. She was professional, personable, helpful, sweet and straightforward about the services provided. If I had a business that could use her, I'd steal her from you in a heartbeat, she was that good. This business has earned my trust because of Raven.

These guys were great, really honest and upfront about everything. Didn't feel pressured at all…read more Refreshing experience, I will definitely be going back to them in the future. Highly recommend!

MICHELE IS AMAZING! came into the store because my shitbox's…read morebattery died, i have little to no knowledge about cars or ANYTHING. she helped me pick the right battery, changed it for me and made my mom and i laugh the whole time!! such a pleasure to be around and i'm definitely gonna be coming back for her help again!!!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

The staff was very knowledgeable and were very welcoming. The store was well stocked also.read more

They did a great job repairing my phone and helped me get rid of some apps that was problems.read more

Batteries on the spot! The cheapest battery store in town. I am super happy about my new battery…read morepurchase. I was at a autozone nearby and they wanted over $200.00 dollars for the same battery. They even installed the battery for us. All we had to do was walk in and pay. The staff is super super nice! Thank you so much Jennifer for all your help!!! This place is definitely amazing, fast, and courteous. I will surely tell more people about this business. If you are looking for an affordable battery, then stop by here today!

Went to warranty some batteries after 2 months. Not a big deal and they come test them. Kid is like…read moreI don't know a lot let me get someone else. No body else comes. He then tells me to take them out so they can replace them. As soon as I do that they magically don't have them. So I asked for new ones and to put the credit towards them. He says no problem then comes back and again they don't have them. So they offer a credit back and I go inside to do that and again magically they some how don't offer credits.

I'm very pleased. Changed my key battery within minutes. Great customer service and employees!…read moreThanks

Great service and quick repair time! I came here to get the screen of my iPhone 8 replaced and they…read moredid a great job. I called in the morning and they were able to do my phone right away. It only took an hour as well! The technician who helped me, Colin, was very knowledgeable and friendly. Additionally, since I booked my appointment online, they were able to take 10 dollars off my purchase. There does appear to be a blueish tint to my phone screen after getting it replaced. After searching it up, that is most likely due to the manufacturer who made the screen. Everything is working accordingly so far and I am very satisfied! The price was reasonable for the repair. I look forward to coming back for my future battery and phone related needs.

If you need a part cheaper. This place is great. I've have picked up a used engine and other parts…read morewith no problem. They test everything and give warranty's. The staff is outstanding.

Came in with my son who collect old auto parts. A little off the beaten path on a dirt road. Great…read morenew owner. Super nice. Had small inventory of cars as he just took over but working on getting more. Had lots of tires and rims for cheap. His prices are very low so great place to find those odds and ends. Only spent 45 minutes as it was hot and forgot our wagon. Left with a bunch of emblems and other stuff. Also working on getting things updated like the website. Will be back for sure!