Excellent and quick service on my tire. I'm traveling, and they got me back on the road right…read moreaway. I recommend this business highly!!

I appreciate the team that is currently there a lot! They're really awesome with the work quality…read moreand value for the money. They'll remain my go to!

I purchased this Big Tex dump trailer new from an authorized Big Tex dealer near me in early 2025…read more I purchased it for the purpose of hauling bark to my property, after one load of bark the powder coat int he bed of the trailer began chipping off in large chips. Upon further inspection, there are shoe prints in the powder coat, as if someone walked on it prior to being cured. My two month old trailer is beginning to rust due to the large powder coat chips being gone. I have spoke to the dealer who sold me the trailer and have spoke to the corporate office, providing pictures and videos of the bed of this trailer. The warranty department admitted that it could be a bad powder coat job, but have not made attempts to resolve the issue. At this time, after many back and forth emails and phone calls, I have decided to let people know that Big Tex does not stand behind their products. They have made no attempt to resolve the issue.

My advise is DO NOT BUY BIG TEX. ZERO SUPPORT. I wish I could give this company zero stars…read more I bought a new trailer. I have been calling corporate for some support on getting parts for my trailer. I have called well over a month. I finally get somebody on the phone and they forward me to somebody else's voicemail. Still, my questions are entered. I will never make this mistake again buying a big Tex trailer. THIS is trailers for sale. I will buy a trailer from a company that supports customers.

I tried calling them several times to get some information and I was hung up on twice. They are…read morerude and inconsiderate.

My husband and I bought an 18 ft tandem axle trailer in May 2016. In April of this year (2018),…read morealmost 2 years later, we discovered that the boards on the trailer were rotted and began to chip apart. We were not informed by the dealer that pretreatment was an option. The frame underneath the boards was rusted (because Texas Bragg did not paint it), and the front axle bent. When we inquired about the warranty, someone named T-bone or something to that effect (not the warranty person), had the dealer, who sold us the trailer, look on the axles to see if there were marks on top of the u-bolts, and there were, so they told us that they would not honor the warranty. They said that we put too much weight on the trailer, which is rated at 7,000 lbs maximum weight with the DMV, and at no time did we tow that much weight. To give an example, we've only towed our small tractor (about 2,000 lbs), an Expedition (about 5,000 lbs), about 2 yards of dirt/mulch (roughly 4,000 lbs each), and a chevy impala (about 3,400 lbs). So, at no time did we go over the supposed weight limit. So, I decided to call the dealership directly and originally spoke with someone named Tom, who was very rude and told me to call back at 1pm and hung up on me. I called back and was able to speak with Jerry (warranty person), who informed me that the specific trailer that we purchased usually only carry a 1 year warranty for everything. We then decided to replace the axle through the dealer, who was kind enough to give us a discount for our troubles. Unfortunately, they had to order the axle through Texas Bragg. We received an axle that was smaller and had a different part number from the original axles. We had the dealership reorder the part through them again, however, they never reentered the order, and kept telling the dealer that had been shipped out and on it's way through a slower freight system. 1 week later, we found out that they did not enter or ship the order, and the owner of the dealership of purchase had to get involved. After a dispute between Texas Bragg and the dealer that we purchased the trailer through, they realized that they had discontinued the original axle, and claimed that our trailer is an "old" model (it's only 2 years old). They finally decided to send a representative (Steve, another warranty person) out to the dealer and meet my husband there, to replace the hubs on the new axle. The representative said that he would forward our complaint to corporate. They new axle and hubs did not come with a warranty. Looks like this is my first and last Texas Bragg Trailer.

If I could give them negative stars I would. After agreeing to paying $3100 for hood latch…read morereplacement, sunscreen replacement and a drive module, I was told it would be ready the following Wednesday. A week later, they inform me that the shade is closed but they will have to take a fuse out to make it inoperable or it will break again. So I'm expected to pay for something that didn't get fixed. Previously, paid $3200 for a torque converter, had the car back one day and it wouldn't move. They brought it back, had it 3 weeks and said that I owed them $660 because it was just a bad spark plug. If this was the last mechanic on the planet, I would never bring another vehicle here again.

We needed to replace our car and Kevin was amazing at finding just the right car for us. I am so…read moregrateful to the service we have always received here. I won't go anywhere else. The service is AMAZING. I feel like we matter... Karen Martin

I am an ASE Certified Master Mechanic and have been loyal to Interstate for 25 years. That loyalty…read moreended today. I have 15-20 batteries between my vehicles and toys, plus what I install in customer's vehicles. So I buy a lot of batteries. I was denied warranty today on a 30 month free replacement because that battery had already failed once before. If Interstate Batteries only last 2 years or less, I'll never give them another dime.

Very customer friendly. They were very helpful. I dropped my car off while they changed my…read morebattery. I always go here for battery issues. Have never been disappointed.