I took my car to Automotive supercenter in Longview Texas because it was making a noise, and…read moreAutomotive Super Center in Longview fixed my car and it driving so good now with no issues, And my Air Conditioning wasn't working properly and they fixed that too and I didn't even tell them about my Air conditioning but I'm so glad they fixed it, My Air conditioning is blowing out cold air now, Thanks to them, I would recommend anyone who's in need of an mechanic for there vehicles to give them a try they won't let you down, I definitely recommend Automotive Super Center to anyone.

I have been going here for about three years. They have taken care of three different vehicle (one…read moreof which very challenging). I have always been treated fairly and jobs have been done in a competent manner. I wouldn't hesitate to recommend them to anyone looking for an excellent all around mechanical shop!

The service here has always been great until today, i came in neededing a battery had already…read morecalled to make sure that they had the correct one i needed, and make sure that they still applied products counter help sad yes, once i got there miguel informed me that he could not put the battery on the vehicle due to everyone being on lunch break, but i remind you there was Not many customers in the store but there was another employee in the store also helping the customer. Miguel said i would have to wait till after 2 for someone to help me, i was at the store at 11:15am

After a few failed attempts at auto parts stores, I stumbled upon this one and decided to give it a…read moretry. I came in feeling sour and ready to walk out until Edgar's humor and outstanding customer service completely changed my mood. I jokingly asked if he would help me cut the floor mats I was purchasing, and without hesitation, he went a step further. He helped install my new cow steering wheel cover, cow seat covers, and even placed my favorite LSU floor mats on top of my new ones. I will shop nowhere else for my auto needs. Thanks, Edgar. You're a gentleman and a comedian!

great customer service. purchased a battery, was very thorough in explaining different batteries…read morepros and cons. took off old battery installed new one. just incredible people to work with.

Stopped by the store tonight and as usual there was a large sign on the door that masks were…read morerequired by all in the store. That seems to apply for everyone except the staff, who were all lounging around the counter without a mask in sight. One staff member was coughing too. When I asked why they were not wearing masks like the sign on the door indicated, they looked at me like I was crazy. As a care giver for my 82 year old father-in-law who is also suffering from cancer, I can't risk getting sick, yet the staff obviously could not care less either about their customers, store policy, or even State Executive Orders. Shame on O'Reilly and its employees, I will never buy from your store again and that is after being a faithful customer from day 1. Autozone, on the other hand won my business since they do seem to care about their customers.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Bought my wiper blades from another location but had some challenges installing them. Went to the…read moreAlpine location and had the pleasure of speaking with Ashley. She checked to ensure they were the right blades and offered to help install them. As Ashley begins to install the front ones, Nick comes out and without saying a word, grabs the rear blade and starts that installation. What TEAMWORK! They were both so pleasant to talk with and didn't make me feel bad not knowing how to install. Just moved to Longview and this will be my location for all my auto needs. Thank you Ashley and Nick for your Awesome Customer Service!!

I used their free check engine light service. Friendly, fast, and knowledgeable. Saved me a lot of…read moregrief by explaining exactly what I was up against. Kudos to a sharp operation! (Especially Regan).

This particular O'Reilly's on Marshall Avenue in Longview Texas sucks . The people in there are…read morerude and condescending . Oh and God forbid you asked to use the bathroom even though you're in there spending money . You'll get treated like a vagrant

Got a part here and it looked used in the box so I asked before purchased if it was new, and they…read moresaid it's new. Even assistant manager looked. Put it on my truck to find it was defective. Went back and assistant manager wanted to argue with me that nothing was wrong with it. I was trying to be as respectful as possible but just wanted to be treated fairly and get this taken care of. I asked him to give my number to manger who wasn't there so he could call me to warranty out. In also stuck with mechanic labor charges and need that covered as well as I will have to pay for that twice. Still no call and it has been a week or so. I wish it could be said that this location has integrity but it doesn't seem that way.

I noticed my headlight (running lights) was not working, so I stopped at ABC Auto Parts. A very…read morenice young man, Matt, came out to the car and got under the hood and when he was through, I had lights. No parts, no charge. Thank you Matt for customer service plus- don't see that much anymore. Lynda Petty