Places like these can be a treasure land for mechanics but it's also a gamble because you may or…read moremay not find what you need. The yard size is quite decent with a variety of cars, trucks, and SUV's. I'd say there are probably 100-200 vehicles in there. The only problem is these so called "mechanics" that work in the place tell you they have the part you're looking, but when you get there they don't and you don't find that out until after you've paid an entrance fee into the yard. And it sucks even more if you had to drive several hours from another state just to get there to get ripped off =/ But it's a junk yard so I guess even the inventory system is a piece of junk Moral of the yelp: don't go to junk yards that are two, three states over just to waste your time and money. but for instate residents it's definitely worth a shot for the small fee

Not trust worthy. My experience was poor. Just glad it was not an expensive part. I attempted to…read morepurchase a door armrest for my truck and received a door handle from the wrong model. Description and picture they advertised was clear as day but was a total misrepresentation of what they sent me. Tried to get an RMA # to return the item but was unsuccessful. Left several messages but never a call back. I have a part that's useless to me but they have their $$. I can only hope that I can save someone else from the same mistake.

junked my car with them they gave me a post dated check that I went the next day to cash and there…read morewas no money in the bank will never deal with them again. Then when I called them, the gentleman at the desk was very nice. He kept calling the owner and the owner's wife and they ran me around for the whole day. It was the worst decision I ever made. Please there is plenty of junkyards right up the street from them those ones do not deal with Elm city I'm pretty sure all the reviews that are good are probably from his friends and families

I sold them my old pick up. I was not home when they came to get it. The spare tire was in the bed…read more, because the bracket underneath was broken.nThe driver took it out and rolled it into the wooded area in my yard. where I found it weeks later. Talk about an irresponsible asshat move. Do not trust these people.

They Had the part I needed and it was a great price. I went there in person and they had the part…read morein stock! Now the breakdown, the part i needed was a left Driver's side mirror NEW: $120 WIth shipping Used ( Local competitor) $55, with 5 day shipping Used ( Local Competitor's Junkyard - if I can find the part among the non inventoried cars) $30 Petrillo's $18 AND in stock! I'm definitely coming here again if i need a part! Now if you go there you should know, The setup of the place is kind of unintuitive if you're used to a retail chain auto parts store. The people work at computers about 15 feet from the front counters in little half cubicles. They call down to a warehouse guy who gets the part and brings it up front. The whole experience took about 10-15 minutes, but it was 4:00 PM on a Friday, so your mileage may vary.

Wouldn't find the part I was looking for and made me drive to them to find out that they only had…read moreone parts vehicle that resembles what I was looking for when the person on the phone mentioned that they had a bunch of what I was looking for in stock. Not recommended.

Service is number 1 I highly recommend O'Reillys the team is unbelievable and I a woman who needed…read morehelp and they were professional and very honest worker and were outstanding I will Not go to another auto parts store again

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

There customer service sucks And the woman wasn't very…read morehelpful She told the other employee there someone at the counter u can take her if you want poor customer service I will not recommend anyone to go there

lovely experience on this fine saturday. we came in to pry off a pressurized oil cap and ray was so…read moremuch help & so charismatic! give him a raise. thank you : )

I went to Autozone in New Haven to get a new car battery. The battery selection and installation…read morewere EXCELLENT. The battery in my Mini Cooper S is tough to get to. The service agent was very skilled and careful, in his removal of all of the components around the battery, and then reassembly after installing the new battery. He also took care of a computer reset required for a Mini Cooper after installing the new battery. I highly recommend this store for your automotive needs.

i went in for a tire rotation and was invited to enjoy their summer seafood boil while i waited. i…read morewas apprehensive at first - who's ever heard of a seafood boil at an autozone? well spin me around and call me susan because golly that was the best seafood boil i've been to on this side of the mississippi!! they told me they used this exotic spice blend called Lawry's?!? and let me tell you it was so delicious i wanted to slap my mama sideways! with a little bit of butter i was suckin down crab legs faster than monica lewinsky goin down on our first black president!! 5 st

I was totally blown away by the person helping me. Not a car expert here but this person didn't…read moremake me feel stupid but took the time to explain what I needed. Next time, I need car stuff, I am coming here.

From the owner: CARQUEST Auto Parts is the premier supplier of replacement products, accessories, supplies and…read moreequipment for virtually all makes of automobiles, as well as light and heavy-duty trucks, off-road equipment, buses, recreational vehicles and agricultural equipment. Additionally, we distribute and sell tools, equipment, chemicals, paint and accessories. At CARQUEST Auto Parts we provide unparalleled customer service, innovation and industry leadership at our more than 3,000 stores located throughout North America.

This part store is very great. The employees are very knowledgeable about parts, they go outside of…read morethe company to get parts if it is not in stock. Great job napa in new haven. if you want car parts, go to a auto parts store and not a retail store like pepboys or autozone