I have never trusted any mechanic like I do with Jay at Ben's. Jay is a true gentleman and very…read moreprofessional. He never speaks down to me and he goes out of his way to explain what he's doing. Everyone there is so nice & friendly. I guess that comes right from the top from the owners, Ben & Andrea! I would highly recommend them for service!

I wanted to give a shout out to the most patient mechanic in the world who put up with me needing…read moreall kinds of reassurance that my car was ok to drive. He told me I could drive to California and be ok. I'm still laughing. Lady in the shop super friendly. Looking forward to doing business with them !

Unfortunately, the owner, Gary Isaac, has chosen not to cooperate following an accident involving…read moreone of his loaner vehicles. Over a month ago, a friend of his was driving the loaner in NYC and struck my car. Since then, Gary has repeatedly refused to provide the driver's insurance company with the loaner agreement for the vehicle, despite multiple requests, delaying the claims process and preventing the matter from moving forward.

Friendly and relaxed. I do regular updates of my interlock machine at JoDi's and it is a pleasureread more

I have been a long time loyal customer of the establishment for many years and where as in the past…read moreI have given them 5 star reviews, unfortunately as of my recent experiences my rating has changed and they have lost a customer. I recently brought my Lexus there telling them the a/c was blowing heat and I need it fixed. They called me back to tell me that my car had a several zones that needed to be checked and that at paying them an hourly rate I'd potentially be looking at spending thousands to repair it. I was also told that because my car was older (2009) that I may not want to spend money repairing it. I was charged a diagnoses and asked to pick up my car. I brought it home and googled how to fix it myself. With spending less than $100 and less than 10 minutes of labor, I changed the cabin filter ( packed with dirt & leaves), I popped the hood and cleared where the air flow foes into the car ( packed with dirt & leaves) and put in a can of refrigerant. What do you know, my a/c now works perfectly. I brought the same Lexus to them a few weeks ago to fix a shaking coming from the front driver side that caused a light to come on the dash. They called me back to tell me that my car had 4 codes, something going on with my exhaust and as far as the front end I needed struts of which they could only find 1 at a cost of $1000. And again told my car isn't worth investing in/ charged me a $131 diagnostic fee for a incorrect diagnoses. I took it to a mechanic on State st. in New Haven who for $1000 fixed my front and threw in a oil change.. The crazy part was I DIDN'T NEED STRUTS!!!! Aside from I replaced both air filters under the hood and what do you know.. NO MORE CODES!!! I recently brought my BMW X5 there to be repaired for going into limp mode. After about 3 visits and $100's spent on they're guessing, I never got 2 miles of driving out of it. I took the truck to State St. and by my explaining the problem without the truck with me, he told me I had a bad throttle body. Less than $400 later my truck is back on the road like it never left. I brought my mothers Jeep Liberty there to repair the heat/ charged $100's and 2 weeks later she has no heat. I sent my sister there to have her Hyundai Sonata, they told her the repair cost would exceed the value of the vehicle and that she should consider buying another car. She took the car to State St. and for a fraction of what Bruneau's was charging, put in another engine and had her back on the road in a couple of days.. I've been riding with this business for years, recommending them to several people over the years and how I've been dealt with lately is unfortunate but my business and support isn't valued there. I've learned that either I'm a better mechanic than they are (I'm not a mechanic) or they put forth no effort in fixing my cars.

WARNING! DISASTROUS MACHINE MOVERS!!! Bruneau's Garage was…read morehired to move a 2000 pound Milling Machine from Milford to Fairfield. They advertised as "Professional Machine Movers". Bruneau's was hired to move a heavy machine into our garage and I explained there was no loading dock or forklift to offload the machine. Having owned a machine shop and with experience of moving dozens of heavy machinery I specifically gave them instructions not to use a flatbed truck. When the flatbed arrived with one driver I immediately contacted the supervisor to cancel the delivery. I was gruffly told the worker was qualified. Ten minutes later the machine had tipped over the end of the truck and was spewing toxic hydraulic fluid onto my driveway. The machine was DESTROYED. I immediately called the supervisor back to get help as the fluid was damaging the asphalt and we needed a spill absorber. His response was to demand $3000 to send a second truck. I informed him I was not going to pay for his mistake and he threatened he would drive down himself to collect the money. I explained I would call the police and report the chemical spill to DEEP unless he resolved the spillage. A few hours later a second truck arrived and did bring an oil absorber. Unfortunately the damage was done. A $3000 machine was destroyed and completely unusable. The driveway needed a $1000 repair. I never received an apology from the supervisor nor any reimbursement for my losses. In short; DO NOT HIRE THIS FIRM.

I agreed to pay $3800 for the repair (new cat + cat protection plate cover) on the Prius I…read morepurchased for $5500. I didn't realize until after the part was in the vehicle that I was essentially purchasing the premium OEM (Magna Flow brand) version of the potential catalytic converters I could have installed, I asked them for the part number and after visiting the website of the manufacturer, realized they applied a significant upcharge. Personable and good customer service, it was damn expensive though.

They were supposed to recharge my AC Freon to 500g but only put in 193g. I found out after I went…read moreto the Kia dealer to have it assessed because after over a month of trying to work with Tony's my AC was still blowing hot. Kia did the diagnostic and found only 193g of Freon had been added. Tony's was very difficult to work with, and I also found they were persistent with having my review deleted from another major platform, when all I am doing is posting my honest experience with receipts/proof attached. Do not recommend this place at all.

Check Engine Light Again and Management Integrity. Vaughan…read moreand his staff determined my catalytic converter did not need to be replaced, just a supporting piece. If the light came back on to bring it back under the warranty policy. The code was an exhaust issue and only the O2 sensor had to be replaced; I would not have otherwise known and would have gotten the replacement CC. Vaughan also suggested a replacement gas cap from the dealer (rather than after market). My warranty is still intact. My father told me integrity is 'what you do when no one is looking;' well, it should also include 'what you do when the other person has no idea what you're talking about.' Thank you.

The nicest people I have ever dealt with. I went in for a battery but they also checked things I…read morenever would have thought of. They are my new mechanics.

Excellent experience dealing with Bruneau's! I'm in California and helping my elderly brother get…read moreservice in Connecticut. They did a quick evaluation, contacted me promptly and allowed me to do research on the alternatives. They held the car at their business at no charge (no storage fees) while I contacted the dealer. They are professional, responsive and very open and honest about their recommendations. They looked out for me and answered all questions with integrity. The BEST customer collaboration I have EVER experienced. They are a 10!

An excellent and Honest car repair shop that reminds me of the good old days-…read moreGreat work with very reasonable prices

I recently leased a Ford Bronco from Dowling Ford in Cheshire, and the entire experience was easy…read morefrom start to finish. The team was no-nonsense, transparent, and responsive throughout the process. Fran, Justin, and Amanda made everything as smooth and painless as possible. They were quick to respond to emails and worked with me to find the exact vehicle I wanted at the price I was looking to pay. I actually live closer to other Ford dealerships, but Dowling was well worth the extra drive. Thanks to everyone at Dowling Ford Cheshire for a great experience!

I just took advantage of the valet service they offer, and I couldn't be happier. They picked up…read moremy car just before 9, and had it back to me before noon. I had the Works, which is synthetic oil change, tire rotation and check of brakes, and all fluid levels. Let's hope they never eliminate the valet service. I used to have to Uber back and forth for service at the Ford Dealer in TX, Mark W, Meriden, CT

I just brought a car I recently purchased in for expected work. As always, they are so…read moreknowledgeable, fair, and a pleasure to work with! Car is perfect now.

Very honest and reliable Love my 2006 Honda CR-V and they…read moretreat it like it's brand new Never overcharge me