Good place for auto parts. They sometimes have great sales (look in the weekly ads), and their…read moreservice is great. There is a guy there that does not have very good phone manners (says things like "uhh I have no clue what you're sayin" instead of "could you repeat that", for example), but other than that, I have nothing but good things to say about this store. Example: Another store sent over a wrong part, which was not the fault of this particular store. The manager (Dave S.) felt so sorry that he immediately did every single thing imaginable to correct this mistake and to deliver the correct part as soon as possible. He truly knows customer service.

Sean did everything he could to help me when my car started acting up at the beginning of a…read moresix-hour drive home, from the free engine check the store offers to checking my radiator. He was kind, patient and compassionate. Highly recommended!

Tried to return a battery that went bad in 4 months, they couldn't find me in the system because…read moretheir inept employee didn't enter in my personal information correctly. They initially offered me a gift card because they couldn't find proof of purchase which I declined initially. The manager, Ray, was put on the phone on my next day return with my proof of purchase and he said to come back in the next day to speak to him in person for a refund. I returned for the third day in a row for Ray to just offer me a gift card and say it would be a lot of trouble for him to get me a cash refund. Awful customer service.

I stopped in to get wiper blades tonight and was expecting to have the same experience I've had at…read moreother AAP locations in the past. I was more than pleasantly surprised. Ray greeted me as soon as I walked through the door, took time to help me find the type of blade I was looking for, we had a great conversation and he replaced them for me very, very fast. I paid less for the wiper blades at Advanced for a better brand and blade than at Walmart where I would have had to replace them myself! Plus, Ray was able to tell me about a great warranty that will cost me next to nothing to replace my wipers next year! Overall exceptional experience!!

Great bunch of gear heads, knowledgeable , helpful. If they…read moredont have in stock, will try to order. 5 Stars!

From the owner: CARQUEST Auto Parts is the premier supplier of replacement products, accessories, supplies and…read moreequipment for virtually all makes of automobiles, as well as light and heavy-duty trucks, off-road equipment, buses, recreational vehicles and agricultural equipment. Additionally, we distribute and sell tools, equipment, chemicals, paint and accessories. At CARQUEST Auto Parts we provide unparalleled customer service, innovation and industry leadership at our more than 3,000 stores located throughout North America.

Good atmosphere and the guys helped me out. Great staff as well and felt welcomed as a first time…read morebuyer.

With the new ownership this place deserves redemption - Mike V the owner / GM worked to get us all…read morethe answers and streamline the buying experience. I would recommend this place to anyone looking to expedite the car buying experience - no wasting hours in the dealer - 20-30mins In and Out ! Personable , attentive to detail, and genuine from start to finish - thanks Mike

If I could give a zero star, I would give a zero star the worst place to go total rip off run from…read morethis place do not go very bad service. Very bad attitude and poor work was done on my car. David S. the owner, I have called you several times and you have not called. Your manage Mike is rude and condescending to women. you both are liars and I don't know how you continue to have a business. i Would rather hav corporate handle this problem of discrimination because if you're as rude as Mike is which I think you are, there's no resolving it with you like I said, I called your number and left you a message to call back and you have not called back end of story. Manager, Mike also refused to give me his name. "I don't have to give you my name" I got from another employee

On 6/23/25 I Bobby Falco drove my Kia Soul into SpeeDee oil change 1587 South Main St. Athol, MA…read more to get an oil change. Their tech Sabastian, Dylan and manager Mike serviced my car. They also looked at my air conditioning, but the air conditioning was not serviced. I drove off their lot and onto South Main St. Athol to rt. 2 heading east to Leomimser, MA, on my return trip from Leomimser on rt 2 west the car had no power. I sat in my car on rt. 2 waiting for AAA, for an hour and 15 min. Then I received a called from MA state police, the state police officer said my car must be towed. State police called T.J. & Sons auto repair and towing 537 West Broadway Gardner, MA and they towed my car to 216-218 Mill St Gardner, MA Duval garage. Mechanic Cody Duval checked over my car battery and starter, all was good but when he checked the oil dipstick it was dry. No oil on dipstick then he looked under the car and found no oil drain plug was installed, no trace of oil discharge anywhere under the car. At that time Mr. Duval called and I inform him that I had an oil change at SpeeDee in Athol, MA. He called SpeeDee and spoke with manager Mike to explain the situation. Mike then asked for my car to be towed to SpeeDee in Athol, MA so it was on 6-24-25 by AAA. I called SpeeDee on that day 6-24-25 at 2pm and Mike confirmed it arrived. On Wednesday 6-25-25 I called and spoke to Mike he said he would get to it later that day. At 4:15 Mike called and said "I agree with Mr. Duval's finding, there is no oil or plug. Tomorrow my boss and owner Dave Sarnarnuky will be in and together we will come up with a plan to replace your car's motor." I asked how long it would take before I got my car back. Mike said "first he had to file a claim with their insurance company, with Dave his boss signing off on it. But all in all about 1 or 2 weeks and our licensed mechanic would do all the work to cut down on our expenses. Next day, Thursday, 6-26-25 Mike hadn't called so I called SpeeDee, Lisa answered and said "Mike couldn't come to the phone." After waiting all day I drove their at 4:15pm with my mom Anita Falco and found out Mike had the day off. Manager Jesse said that Mike has every Thursday off. My mom then called the owner Dave 978-618-7102 but only got his voicemail so we left a message with our contact information and the reason for our call. Dave did not return our call. Friday Morning 6-27-25 at 10am Mike called to say they would not repair the car because it wasn't towed to them first but my mom pointed out the State Police towed the car. Then Mike said any further conversion should be with his boss Dave. We have both called Dave repeatedly with no call back from him. Now some insight on me Bobby Falco. I am a 36 year-old man with cerebral palsy, my mom Anita Falco is a 69 years old retired school teacher, and my dad passed away. My mom has been helping with the back and forth conversations partly because of my speech and partly because I work daily. This is a huge problem with my independence as I now have no transportation. I went to SpeeDee oil for what is considered a simple oil change and now with no fault of mine my engine is seized and now I have no running car. It doesn't seem like anyone will help me. Please give this case the attention it rightfully deserves. Thank you, Bobby Falco bobbyfalcokilloran@gmail.com Anita Falco afalco56@yahoo.com

Great service, reliable, they know batteries. If you can get there, you will save money on dealer…read moremarkup.

The best batteries around. You get what you pay for. They…read morehave all the testing equipment to see whether your battery is truly no good. Batteries are finicky and can cause your vehicle to do strange things. They have a great variety of auto & marine batteries ready to go.