This is the best source for anything auto related in this area. The staff is very knowledgeable…read moreand helpful. Lorenzo has helped me find solutions to difficult engine issues on my project car. Keep up the good work guys!

I don't have an issue with this particular Napa but I have an issue with corporate Napa auto parts…read morethey purposefully screw people out of the warranties on their batteries by requiring you to keep your original receipt unlike all other auto parts stores that can just look up your phone number and verify that you have bought this battery. Then when you try and talk to someone in corporate there not even in the United States they have by far and away the worst customer service they are purposefully doing that to people so they don't have to honor the warranty of the product it's basically theft and easy to get over on people. Why would you ever buy something from them if you have to keep the original receipt this is 2026 it's pretty easy look up a phone number for the warranty like they do at Oreilys , auto zone and car quest. You buy a $350 red top battery for the 3 year warranty only to get screwed out of the warranty you call the original store you bought it from zero help looking up the purchase Auberry Ca Napa auto parts no help what so ever then you call the Lompoc CA Napa auto parts they tell me to call corporate to see what I can do call corporate wait 3 day never get a response call back again told they won't honor the warranty but never emailed or called back like they said the would I had to call to figure have spent 3 days trying to get them to do the right thing to no avail. Said they would sell me another battery tell me why I would purchase another battery from you, you're more expensive than every other auto parts store and you keep no records to track peoples warranty. I will never shop at any Napa auto parts store they're an utter joke I will take my business to Oreilys who has better prices and much better customer service.

I had to replace a bulb in my headlight and after I purchased it the front receptionist ask me…read morewould you like for us Autozone, to install it for you? I said yes. Without a service charge the 2 of them started to replace the light themselves. It wasn't easy either to reach for the light to change it. It took them 35:00 minutes to do the job. I was so pleased , my husband was surprised when I got home!

Christian and Gus and the manager helped my father and I out a LOT! They went above and beyond and…read morehelped us fix up our truck in their parking lot and taught us how electrical crimping works and more. Very kind people and the manager owns a very cool mustang. Best AutoZone to go to.

A+ experience! Found the perfect truck right here in town. Clara was my salesperson and was awesome…read moreand fun to work with. Good communication over the phone and very hospitable in person when I came in to sign and drive. Sales manager Arlez was also easy and accommodating. They had me outta there in no time. Love my new truck!

The customer service here is always excellent!! From purchase to maintenance, and any issues or…read morequestions I have had, they have always been helpful and resolved my concerns, taking great care of me and my vehicle!! Today, I went in for a quick service/maintenance request, and at the last moment requested an additional service, and they were able to accommodate me, AND went above and beyond while doing so!! Friendly staff and excellent customer service!!! I highly recommend this business!!

Needed a new battery for my car. Their price was way cheaper than a repair shop I called and it…read moreincluded free installation. The young man that waited on me was very courteous and friendly. He quickly installed the battery and I was on my way. Glad to have them in Nipomo.

Needed a Battery for my Older model Suburban and didn't feel like driving all the way to Santa…read moreMaria. Great value a short distance for people in Nipomo. The store was clean, lots of automotive needs, and some familiar faces behind the counter. It was a good experience. I will be back. Cheers!

Great service and great staff! Have always done a great job with my vehicles since the 90s. I…read moreStrongly recommend for any service on your car/truck

Lompoc location is great, the young man is so patient with me and so helpful. My car always feels…read moregreat after. The cost is always affordable too.

Dirk and/or Dave at the Muffler Shop have helped me for literally 30+ years…read more Over this time, I've had countless cars and/or brought in cars for Family members to include parents and my own kids that drive now. Every single time I have left happy with the service, the price and the quality of the workmanship that lasts for years. The Muffler Shop is a can't miss solution to your exhaust needs. The crew here will tell you what you need and get you back, humming, or hush-quiet, on the road in a timely manner.

Just got a smog. Very friendly, and fast service. Will definitely be telling my friends and…read morefamily about this shop! Thank you!

Super nice people always getting the job done.! If you want reliable and friendly service go here…read morecouldn't tell you another shop in Santa Maria that compares!

I went to Jaeckels Automotive after my daughter getting some outlandish diagnosis from a…read moredealership. They said brakes were dangerously in need of replacement and catalytic converter was 'trending down' and would need replacement. Jaeckels inspected the vehicle and reported that the brakes had at 20k before they even needed to be looked at and, as I suspected, the catalytic converter was fine and you can't test them to rate as trending down. I appreciated the honesty and the integrity to give the facts when we would have been accepting of brake jobs and been unaware they were not needed now. The dealership put my daughter in a state of fear because they said the brakes were so bad they were unsafe. She even postponed a trip until we could get them taken care of. Jaeckels has earned my future business and my respect for their business practice. I recommend Jaeckels without hesitation.

Toyota of Santa Maria treated me like a VIP customer from the start of choosing the SUV I wanted…read moreall the way to customizing it and having all of the paperwork taken care of in advance for minimal waiting. I want to compliment Mike Bouquet for providing this state of the art dealership in our city. David LeRoy and Manny Curiel are top notch managers who ordered me a great little Toyota and Ephraim Rodriguez graciously navigated me through the process. Justin in finance and Oscar on the floor came in clutch and every level of care was of the highest order. We now have two Toyota's we love from Toyota of Santa Maria and know that we will always stay loyal to our local dealerships. You are just the absolute BEST! Thank you.

I normally don't leave negative reviews, but after multiple experiences trying to purchase a Tundra…read morefrom Toyota Santa Maria, I feel like other potential buyers should know what my experience was. I was a serious, cash-ready buyer and genuinely wanted to purchase a truck from this dealership. I live about an hour away, so dealing with this dealership meant taking time away from work and making the drive to Santa Maria. My first experience was with a 2007 Tundra. I had an appointment to come see the truck and made plans around going down there, only for the truck to be sold before I got there. I understand vehicles can sell quickly and that an appointment doesn't necessarily mean a vehicle is being held, but it was still frustrating. Despite that, I gave Toyota Santa Maria another opportunity when a 2021 Tundra Limited became available. This is where my experience became especially frustrating. I took HALF A DAY OFF WORK and drove about an hour to Santa Maria specifically to see this truck. When I arrived, the truck wasn't actually ready. It still needed to be diagnosed and go through their inspection/reconditioning process. From there, I kept being told it should be ready "tomorrow." Tomorrow came and it still wasn't ready. Then it became another tomorrow, and so on. I waited SIX DAYS because I was genuinely interested in buying this truck. Six days later, Toyota Santa Maria called me wanting to TALK NUMBERS over the phone on the 2021 Tundra. My response was basically: when is the truck actually going to be ready? At that point, discussing numbers wasn't my main concern. I had already taken time off work and driven an hour to see a truck that wasn't ready, then spent almost a week being told it should be ready soon. Before negotiating anything, I wanted to know when I could actually see and purchase the finished, inspected truck. Then, the VERY NEXT MORNING, I was told the truck was actually not going to be sold at all. Apparently, enough problems had come up during their inspection that they decided to wholesale the truck instead. To be clear, I'm glad they ultimately didn't sell me a truck they didn't feel comfortable retailing. I would much rather find that out beforehand than buy a problem. My issue is how the entire process was handled. I took half a day off work, lost income, drove an hour each way, showed up to a truck that wasn't ready, waited six days while repeatedly being told it should be ready "tomorrow," and then received a phone call asking me to start talking numbers BEFORE they had even determined whether the truck was going to be retail-ready. Then the very next morning, suddenly the truck wasn't for sale at all. After all of that, they offered me a cleaner 2019 Tundra Limited 4x4 with around 69k miles for $45,995. I was STILL willing to give Toyota Santa Maria another opportunity if they could make the numbers make sense considering everything I had already gone through. I made an offer I felt comfortable with. Instead, I was told they were firm because they already had other interest in the truck and ultimately they were only willing to offer $1,000 off. At that point, I was done. And to be clear, this review isn't simply because they wouldn't accept my offer. They have every right to ask whatever they want for their vehicles, just like I have every right to spend my money somewhere else. It's about the overall customer experience. I came to Toyota Santa Maria READY TO BUY. I took time away from my business, lost half a day of work, drove an hour each way, waited nearly a week for a truck while repeatedly being told it would be ready soon, and then was asked to discuss numbers on a vehicle that they apparently hadn't even determined was suitable to sell yet. After giving this dealership multiple opportunities to earn my business, I've decided I'll be taking my money elsewhere. If Toyota Santa Maria genuinely made an effort to make this situation right and offered me the right truck at a price that made sense after everything I've gone through, I'd be willing to reconsider my opinion and update this review accordingly. But based on my experience as it stands today, I personally would not recommend Toyota Santa Maria. If you're considering buying here--especially if you're driving in from out of town--I'd strongly recommend confirming that the vehicle has COMPLETED its inspection and is actually READY FOR SALE before taking time off work or making the drive.