don't usually write reviews, but this place earned one. I…read morewas on a very tight budget and couldn't afford a new battery. Instead of trying to upsell me, they listened and found me a quality used battery that fit what I could afford. They installed it and got me back on the road. The thing that really stood out was how they treated me as a person. It was 104°F in Lancaster that day, and they handed me a bottle of ice-cold water without me asking. That simple act of kindness meant a lot in that heat. They also took the time to answer my questions honestly. When I asked about replacing my broken car window, they didn't pretend to do something they don't. Instead, they recommended AAA Auto Salvage as a good place to find a replacement window. When I have the money, I'll be coming back here to buy their new battery with the 2-year warranty. Businesses earn repeat customers by ttreating people right, and that's exactly what AV Battery Mart did. Thank you to everyone there for your honesty, kindness, and excellent customer service.

I called over to AV Battery Mart after I was at Auto Zone and they told me they couldn't replace…read moreFord Edge batteries there because they're too complicated. The guys at Battery Mart answered right away and answered all my questions. Based on prices I was seeing at other locations, the quote they gave both cost and time was great! I drove right over and they had it all done and ready in less than 15 minutes. They offered me water and were very kind and down to earth. A couple different repeat customers came in while I was waiting and you can tell that AV Battery Mart is a place that knows and takes care of their customers and their customers come back! I'm grateful for AV Battery Mart helping me out and so quickly too! You guys are awesome!!

Great customer service! and very good prices on batteries. I…read morelove that they can come to you too!

From the owner: Car batteries and marine batteriesread more

They were so helpful over the phone . The drive was a hr for us we made 2 trips and it was worth…read moreit. Gave us a discount on batteries. We highly recommend them and will use them in the future.. Thank you for all the help..

I can't belive the quality of service that I received Battery systems of Palmdale is my new one…read morestop shop for all my battery needs, they have an enormous inventory of name brand quality products with a great team that is eager to assist.

Great service and quality. They answered my questions and didn't try to sell me anything I didn't…read moreneed.

Excellent and quick service for a battery replacement on a Saturday. The young technician did an…read moreoutstanding job.

I only write a review is if the customer service is bad and their customer service sucks I paid for…read moreitem less than $100 on my debit card. I returned the item because I found it cheaper at AutoZone when I asked for my cash back because I use debit I was told no even though I use debit and it said debit. I was told I couldn't get my cash. I had to get it back on my card there's never manager available if you need them to go outside and hook your car up to the machine they make you wait 15 to 20 minutes because they don't want to do it, they only want to speak Spanish. They'll stand there and talk to each other about you in Spanish. I live right next-door to O'Reilly but from now on I think I'll be visiting AutoZone. I don't like to be talked about in Spanish and I think it's rude to talk in Spanish in front of a person who doesn't understand what you're saying you could just wait till I leave to say, and like I said, I only give if I had bad customer service and I did

Well this is Sandy the O'Reilly's assistant manager who is completely a dick and should not be a…read moremanager I asked her can we get another assistance she completely rude they denied me and then another Employee for O'Reillys walked up and started helping another customer but Sandy just said she was the only one there customer service is going to shit

Hugo and Jessica (I think that's her name) were very nice to my dad and I. They lend us some tools…read moreto get a very worn out battery from my car. They didn't hesitate in helping us. Once my dad took the battery out we realized it was swelling. If it wasn't for Hugo and Jessica's help that battery could've injured me or my family. Thank you Hugo and Jessica. Your customer service is top tier. I work in the same plaza and it's nice to know that I have very helpful "neighbors".

AutoZone staff is more friendly. Would rather drive 5 min down the street than come here.read more

Good morning, I…read morevisited your store this week seeking assistance because my niece's vehicle was experiencing steering wheel issues. I approached the front counter and asked if an associate could help me identify the correct location to add power steering fluid, as I wanted to avoid placing it incorrectly. Although I understand that information can be found online, I chose to visit the store specifically for in-person assistance, especially since the store was not busy. Other auto parts retailers commonly provide this type of basic customer support, which is why I felt comfortable asking. The associate at the front desk appeared hesitant and consulted another employee, who then suggested--within my hearing--that I "YouTube it." This response felt dismissive and unprofessional, particularly given that I was seeking simple guidance and human assistance. Customer service and approachability are key reasons customers choose to shop in person rather than online. Unfortunately, this interaction fell short of that expectation. As a result, I do not plan to return to this location. I hope this feedback is taken constructively, as attentive and respectful customer service plays a significant role in maintaining customer trust and loyalty.

You guys should really have someone to ring people upon the register that just wanna buy…read moresomething. It sucks to have to wait behind a bunch of people who are searching for something they might not even find.