I had such a great experience at the AutoZone in Palmdale off Ave N. I stopped in to get an air…read morefilter for my car, and when I walked through the door, I realized it was an all-women staff. As a woman I instantly felt comfortable and honestly loved seeing it! The sales associate who helped me was so friendly, knowledgeable, and helpful. She quickly helped me find the right air filter for my vehicle and made the whole experience easy and pleasant. AutoZone, you're doing something right! It was refreshing to see a team of smart, confident, knowledgeable women working in an environment that you might not traditionally think of as female-dominated. Nothing against the guys at all, but there's something really cool about seeing women confidently doing their thing and knowing their stuff! I'll definitely be coming back to this location. Great job, ladies!

The staff is very friendly and have great customer service. They greet customers as they come in…read moreeven if they aren't going to be able to assist immediately. Shouts out to Caleb M, Tenisha and Christopher who have all helped in the past. This is a smaller store than the one on 10 st but unless the part isn't at this location I'll pass on going to the other store. I went I for an alternator but they didn't have the one for my truck onsite they asked if I want to wait on an order or go to another location. Of course I chose the later do immediate gratification They gave me a little receipt with what I needed and sent me on my way. I get to the other store and for11 whole mins not one person in store acknowledged me or the other man in line and there were at least 6 employees in the store. You know how I know cause they all walked past us 1-3 times each. The held a little meeting about shipping parts out just far enough back we could hear and see them but not a one bothered to say "Hey give us a second and someone will be right with you. A lady from far in back that was one of the original 6 came to assist. Yes this store has 7 employees and our line got up to four customers before anyone broke up convo to help. So I say all this to say if you can visit this store over any others in area because they see their customers!

I have been boycotting the AutoZome at 12th and K for almost 10 years due to poor customer service…read moreand was hoping this location would have better staffing. However, I was wrong. I stopped in today looking to get oil and filters for two different vehicles, a SUV and a motorcycle, but ended up leaving empty handed, and came close to earning myself a court case. The assistant manager there was rude, condescending and very unknowledgeable. There was a time when, and if you went into AutoZone, and the advertised special was out of stock, they would at least substitute a Fram brand of whatever, or some other house brand, and allow the customer to go on their merry way. This dude, however, wanted to act like a %#$&@, and be disrespectful. Fortunately for him, I finished my probation, completed my court ordered anger management courses, and decided to pull my debit card out of the terminal and go home before I did something that would have altered both our futures. I hereby swear, I will NEVER set foot in an AutoZone store ever again. Judging from all the 2 and 3 star averages for nearly every AutoZone in the Antelope Valley, I am not the only person who feels this way. I can't wait for them to go bankrupt like Blockbuster did when they too thought they had the market cornered and could treat their customers like crap. Then Netflix came along and demolished them. One day soon, somebody is going to create a website that can keep track of a customer's car and maintenance schedule and automatically send out tune up kits and fast shipping for one-off items, straight to their door. At which time the days of dealing with A-holes behind a counter who think they can talk to you in any kind of way will be over.

I m so happy with this store! My "check engine" light was on and needless to say that I was totally…read moreworried! A friend recommended that I go to this store and I m so glad that I did! The staff were very welcoming and considerate! Joanna seeing the panic in my face assisted me immediately and she run a diagnostic on my car. She printed out the report and gave it to me. I bought the parts necessary and even recommended a mobile mechanic. In addition, she help me communicate with the mechanic that spoke limited English as my Spanish are just as limited also. Furthermore, I decided to buy an air filter for my car and she change my old filter with no hesitation! Joanna is very very knowledgeable about cars, provides exceptional customer service and is a truly beautiful human being! She made my visit to this store a memorable one and I can honestly say they gained a new loyal customer!!!! AutoZone is a good company and the employees of this store make it a great one!!!

My name is Maria. This,YELP is in my son Julian's name. I was recommended here by a friend. I…read moredropped my car off,It did take some time because it immediately became a warranty issue as soon as he put the transmission in the first one it failed however, Steve, the manager owner went above and beyond the call of duty, making sure all the i were dotted, and all the tees were crossed, and I am a happy customer today. Thank you, Steve.

Very nice and helpful to me would definitely go back. Helped me when i locked my keys in my car…read moreinfront of them.

Excellent resource for Vintage British motorcycle parts. As of 2020, these guys have a wide…read morevariety of OEM parts in stock for my 1969 Bonneville 650 with competitive pricing and VERY fast and reasonably-priced shipping from Free to For-pay faster UPS and US Mail. Their website (search "ClassicBritishSpares") is easy to use and includes many useful features. They are located in Lancaster, CA so shipping to Central and So Cal is very quick and reliable. These guys know their bikes and parts which makes them a first-choice.

Overpriced parts voltage regulator $65 fan belt $15 get the same fan belt at AutoZone for five…read moredollars. You get the same voltage regulator Amazon 799. The store is way overpriced. I don't see how they survive.

Beware! Stay away from this place. Their warranty sucks. You can buy something today and for…read morewhatever reason you need to turn it in next day they will screw you over. Raul, Jesus and Elmer need to do better! They screwed my dad over and also my brother over two parts that were wrong for their vehicle.

My alternator went out while driving from Fresno to Lancaster to visit my dad in rehab post-stroke…read more I was already under immense stress & this situation was overwhelming. Vincent & Duane were incredibly helpful! Vincent was very empathetic and provided great customer service while doing a stock check over the phone for me. Upon arrival, Vincent and Duane went above and beyond, providing support and help while my alternator was swapped out in the parking lot. They helped to ease the stress & made my bad situation go so smoothly!!! I am so thankful for them both.

It's been awhile since I've gone into a brick and mortar and received excellent service…read more Christopher and Vinny were SO helpful. Chris went through my list with me and helped me find all my items. On Black Friday! They had a steady stream of customers and everyone got a warm greeting. So lovely to see. There's an O'Reillys closer to my home but I'll be coming to this one as the service was top notch.

Tire Xpress is good and fair. Great place for tires. Yelp…read moreis bad, ok. Don't use yelp or pay for their business sites.

This place is hopping today, but very well-choreographed. Fun to watch! Never once disappointed…read morewith the service.

Awesome service , They go above and beyond, keep Our car running great. Been coming here for…read moremercedes service for a while. Thanks

I love the folks at this shop! They are timely with questions, fair with quotes, and are close…read moreenough to me that I don't have to risk damage to get my 2003 SL500 to them when needed.

The VERY best store in the AV. The people are great, flexible, good pricing, just fantastic to…read morework with.

don't usually write reviews, but this place earned one. I…read morewas on a very tight budget and couldn't afford a new battery. Instead of trying to upsell me, they listened and found me a quality used battery that fit what I could afford. They installed it and got me back on the road. The thing that really stood out was how they treated me as a person. It was 104°F in Lancaster that day, and they handed me a bottle of ice-cold water without me asking. That simple act of kindness meant a lot in that heat. They also took the time to answer my questions honestly. When I asked about replacing my broken car window, they didn't pretend to do something they don't. Instead, they recommended AAA Auto Salvage as a good place to find a replacement window. When I have the money, I'll be coming back here to buy their new battery with the 2-year warranty. Businesses earn repeat customers by ttreating people right, and that's exactly what AV Battery Mart did. Thank you to everyone there for your honesty, kindness, and excellent customer service.

I called over to AV Battery Mart after I was at Auto Zone and they told me they couldn't replace…read moreFord Edge batteries there because they're too complicated. The guys at Battery Mart answered right away and answered all my questions. Based on prices I was seeing at other locations, the quote they gave both cost and time was great! I drove right over and they had it all done and ready in less than 15 minutes. They offered me water and were very kind and down to earth. A couple different repeat customers came in while I was waiting and you can tell that AV Battery Mart is a place that knows and takes care of their customers and their customers come back! I'm grateful for AV Battery Mart helping me out and so quickly too! You guys are awesome!!