This particular O'Reilly's has always had great people, but Noah is a cut above the rest…read more Knowledgeable, fast with wise counsel he really makes the experience unforgettable. This sounds a bit over the top for an auto parts store, but good help is hard to find and he's excellent help, so it's worth the call-out! Also, O'Reilly's now stock's factory oil drain plug crush washers, saving a whole other trip, time and stealership prices!

Excellent knowledge by Noah, one of the managers. I had several questions about changing out a…read morewheel bearing and tie rod. He not only knew what I needed but also gave excellent advice on how to proceed. They also had the tool in their loaner tool inventory I needed to do the job.

brought a battery ! was supposed to get $30 credit on next purchase ! i asked how long was the…read morecredits good for ? he said forever just use your phone # ! went to buy windshield wipers , they could not find my credits ! called reginal manager , he told me call rewards ? called them they told me all they had records of was me exchanging a battery ! i told them i paid between $200-$300 and was supposed to have a $30 credit on next purchase ! they had no records of it ! tried to call reginal manager again ? he will not call me back ! mad as hell ? lost $30 credit and no one will help me ! finally got ahold of reginal manager and he got me $30 off 3 windshield wiper blades ! only paid $17 ! Im satisfied , happy customer again !

Earlier in the year I came by to wait for my ride out front as it is a DOJ pickup area for metro…read moremobility to pick me up assigned to the city. The manager came out and accused me of loitering pointing to a sign I couldn't see . I'm half blind so I can't see the sign. I tried to explain it was a designated pick up area by the city. Not listening to my explanations he swore at me saying "I don't have to take up anything with the F;@$(g City. Get off the property or I'll call the police". I left and made different arrangements for a location that allows me to A- do business and B- stand or front to wait for my ride. Now they've lost more customers who I know go to this location but they've lost customers with metro mobility. My driver went into the store because he could not find me out front and the manager was up tight stating store policy is to not loiter out front. He followed the driver to his car and cussed him out with two other adults in the back seat with the IQ of ten years old seeing this shameful behavior. It gets better. I called the regional headquarters and got passed around like a basketball between three people before someone finally took my complaint down. And here's the kicker. Not one single apology - FROM ANYONE! Bottom line. Don't shop here. Look t the google reviews too There's a common theme of RUDENESS! How this place stays in business is beyond me.

This place is fantastic got me in same day and were the cheapest i could find in the springs.read more

I just received shoulder surgery and needed a new battery but couldn't install it myself. It was…read morepouring down rain and I needed to get to work. The wonderful salesperson "Mary" , on Garden of the Gods street, installed my battery in the downpour. Her manager assisted her. They went above and beyond and I am grateful to the both of them. Thank You! Shop here and support these nice people.

I came in with my husband's truck after it wouldn't start, and ZANE helped me from start to finish…read moreafter telling me he has only been with the company for a month was mind-blowing!! I purchased a battery, and he INSTALLED it for me after. He also paid respect to his Dad for teaching him everything he knows about cars..KEEP HIM

I had purchased a Gold battery with a 3yr warranty from the Advanced Auto Part on Briargate in…read more9/18. I live by the one in Fountain and when my truck would start this morning I took it there to be tested. Lauren couldn't find me in the system. She looked multiple different ways and then called the Briargate store just to see if they could pull me up. They found me right away, she doesn't know why I wouldn't pull up in the Fountain system. She could have easily said I can't find you and you don't have your receipt. She went out of her way with excellent customer service! My battery was replaced under the warranty and I am happily driving again!

Car battery died, and other places we called said they'd need to run a bunch of tests or see the…read morecar in person first. Dalton told us to come on in, replaced the battery in under 20 minutes, and the installation was covered. Super helpful, straightforward, and made the whole process incredibly easy. Highly recommend, especially if you're able to get help from Dalton!

Auto alone al2ays has the right parts and great staff , I use the oil dumping services free to…read morecustomers, they are so easy to deal with Love auto zone !

I live in Colorado Springs and had a number of chips in my windshield, from highway rocks maybe…read more Then the other day I noticed a long crack up high on my windshield. I called Safelite on Academy Blvd. and got an appointment made for repair to be done in my driveway. Then I found out insurance would cover the repair, so I called and let Safelite know. Every little thing went smoothly. Ryan, the repair technician came early today during the appointment allowance time and was super efficient. He even transferred my toll sticker and oil change sticker. I was really surprised! Ryan and Safelite are 10 out of 10 stars in my book.

Very poor customer service. Staff is pretty rude for no reason. I would rather drive without a…read morewindshield than go back here.

Tom from T&J was amazing. Our daughter was having issues with our truck. Tom was willing to wait…read moreafter hours for her. He ended up driving to her house, after hours to change out the starter and alternator. He even drive the truck to a local auto parts store to check the battery and ensure all was running good. He even charged a reasonable price. What professionalism and what service. Hands down would recommend T and J Automotive Specialists!

Not only did the gentlemen come to my house after hours to help fix my truck, they charged a very…read morereasonable price and went the extra mile to help. They were great with communication and very transparent. Thank you so much!

Fantastic repair. As good as or better than new. I had banged my RV on a guard rail on a tight…read moreroad. They replaced and repaired as needed to get it fixed. Included replacing the automatic stairs. I would give more than 5 stars if possible. The RV is not that old, a 2013 Mercedes/winnebago class C but some of the parts were hard for them to locate. One of the parts even had to come from the UK even though the RV is made in the US.

Don't bother with them. They don't call back to make…read moreappointments. They won't even talk to you about warranty repairs.