The staff is very friendly and have great customer service. They greet customers as they come in…read moreeven if they aren't going to be able to assist immediately. Shouts out to Caleb M, Tenisha and Christopher who have all helped in the past. This is a smaller store than the one on 10 st but unless the part isn't at this location I'll pass on going to the other store. I went I for an alternator but they didn't have the one for my truck onsite they asked if I want to wait on an order or go to another location. Of course I chose the later do immediate gratification They gave me a little receipt with what I needed and sent me on my way. I get to the other store and for11 whole mins not one person in store acknowledged me or the other man in line and there were at least 6 employees in the store. You know how I know cause they all walked past us 1-3 times each. The held a little meeting about shipping parts out just far enough back we could hear and see them but not a one bothered to say "Hey give us a second and someone will be right with you. A lady from far in back that was one of the original 6 came to assist. Yes this store has 7 employees and our line got up to four customers before anyone broke up convo to help. So I say all this to say if you can visit this store over any others in area because they see their customers!

Caleb was so kind and changed the lightbulb in my headlights for me! It was super fast and easy…read more Grateful for an awesome experience!

I have been boycotting the AutoZome at 12th and K for almost 10 years due to poor customer service…read moreand was hoping this location would have better staffing. However, I was wrong. I stopped in today looking to get oil and filters for two different vehicles, a SUV and a motorcycle, but ended up leaving empty handed, and came close to earning myself a court case. The assistant manager there was rude, condescending and very unknowledgeable. There was a time when, and if you went into AutoZone, and the advertised special was out of stock, they would at least substitute a Fram brand of whatever, or some other house brand, and allow the customer to go on their merry way. This dude, however, wanted to act like a %#$&@, and be disrespectful. Fortunately for him, I finished my probation, completed my court ordered anger management courses, and decided to pull my debit card out of the terminal and go home before I did something that would have altered both our futures. I hereby swear, I will NEVER set foot in an AutoZone store ever again. Judging from all the 2 and 3 star averages for nearly every AutoZone in the Antelope Valley, I am not the only person who feels this way. I can't wait for them to go bankrupt like Blockbuster did when they too thought they had the market cornered and could treat their customers like crap. Then Netflix came along and demolished them. One day soon, somebody is going to create a website that can keep track of a customer's car and maintenance schedule and automatically send out tune up kits and fast shipping for one-off items, straight to their door. At which time the days of dealing with A-holes behind a counter who think they can talk to you in any kind of way will be over.

I m so happy with this store! My "check engine" light was on and needless to say that I was totally…read moreworried! A friend recommended that I go to this store and I m so glad that I did! The staff were very welcoming and considerate! Joanna seeing the panic in my face assisted me immediately and she run a diagnostic on my car. She printed out the report and gave it to me. I bought the parts necessary and even recommended a mobile mechanic. In addition, she help me communicate with the mechanic that spoke limited English as my Spanish are just as limited also. Furthermore, I decided to buy an air filter for my car and she change my old filter with no hesitation! Joanna is very very knowledgeable about cars, provides exceptional customer service and is a truly beautiful human being! She made my visit to this store a memorable one and I can honestly say they gained a new loyal customer!!!! AutoZone is a good company and the employees of this store make it a great one!!!

Very nice and helpful to me would definitely go back. Helped me when i locked my keys in my car…read moreinfront of them.

Put in a new used engine and still runs great!! It was a wonderful price & I could be more…read morepleased!!

Excellent resource for Vintage British motorcycle parts. As of 2020, these guys have a wide…read morevariety of OEM parts in stock for my 1969 Bonneville 650 with competitive pricing and VERY fast and reasonably-priced shipping from Free to For-pay faster UPS and US Mail. Their website (search "ClassicBritishSpares") is easy to use and includes many useful features. They are located in Lancaster, CA so shipping to Central and So Cal is very quick and reliable. These guys know their bikes and parts which makes them a first-choice.

I'm never shopping at Auto Zone again! I was looking for a part that was hard to find. After…read moremultiple trips to Auto Zone and being repeatedly given the wrong part I tried my friendly neighborhood Napa store. Napa didn't have the part either BUT they called around and found it in stock and helped me get a great price for the part. The guys at Napa are knowledgeable and their customer service is exceptional!

Overpriced parts voltage regulator $65 fan belt $15 get the same fan belt at AutoZone for five…read moredollars. You get the same voltage regulator Amazon 799. The store is way overpriced. I don't see how they survive.

My alternator went out while driving from Fresno to Lancaster to visit my dad in rehab post-stroke…read more I was already under immense stress & this situation was overwhelming. Vincent & Duane were incredibly helpful! Vincent was very empathetic and provided great customer service while doing a stock check over the phone for me. Upon arrival, Vincent and Duane went above and beyond, providing support and help while my alternator was swapped out in the parking lot. They helped to ease the stress & made my bad situation go so smoothly!!! I am so thankful for them both.

It's been awhile since I've gone into a brick and mortar and received excellent service…read more Christopher and Vinny were SO helpful. Chris went through my list with me and helped me find all my items. On Black Friday! They had a steady stream of customers and everyone got a warm greeting. So lovely to see. There's an O'Reillys closer to my home but I'll be coming to this one as the service was top notch.

This place is hopping today, but very well-choreographed. Fun to watch! Never once disappointed…read morewith the service.

Tire Xpress is good and fair. Great place for tires. Yelp…read moreis bad, ok. Don't use yelp or pay for their business sites.

The VERY best store in the AV. The people are great, flexible, good pricing, just fantastic to…read morework with.